Get Help. Give Help.

Hello, does anyone know how i can have the phone number request mandatory for when people book times ? Also, how to make sure people make their booking with a valid email address? I did a test and could book a schedule with an email address missing the “m” from “.com”Thanks!

Hello! There is a serious problem with the questionnaire that my clients fill out. All the questions are on top of each other and this makes it impossible to read and complete it. Apparently it's been a few days since I haven't had any notifications since then. I ask for the fastest possible feedback. Thanks! 

I have different appointment types for my coaching business, so I marked them by color.  Is there a way to organize them in an order at least by the color I marked it? Right now when the client goes to my Calendly page, all my appointments are scattered.  It would be beneficial if was a way for the categories (ie. blue, green, purple appointments) were grouped together in some kind of order.  Is this possible?

I’m on a Mac. My Calendly shows every time slot as free. My Google calendar events are showing up as free on Calendly when they should be busy. Why? I don’t see how to add Google Calendar events on “connected calendars”. Google calendar is not even listed as an option.

I have created two events, both one-on-one and using identical parameters but different dates. They are sequential (2 weeks in May, one week in June). I have bookings for both events. Calendly now tells me I can only have one ‘event type’ on the free plan. But they are the same type. Can anyone tell me what I’m doing wrong please? I don’t want to lose the bookings by cancelling from Calendly but I only need to use this feature for 2 months a year. Upgrading seems to require I pay for a whole year. The only solution I can think of is to make one event by extending the first event. Cancel the bookings for the second event and add them back in to the single extended event. Thanks all. 

I’m meeting clients at a specific location (“X”). I need to change the location to location “Y.”  How do I update the location so my clients receive new emails and texts to let them know of the change? 

Hi. I’d like to create a series of ten minute meetings (18 x 10 minutes in a 3 hour time period), allowing students to each book one of the ten minute meetings. I have created an Event Type of 10 minutes in length. However, my Calendly page only displays a time every 30 minutes as available (e.g. 2.30pm, 3pm, 3.30pm, etc). I want to show available slots every ten minutes (e.g. 2.30pm, 2.40pm, 2.50pm, 3pm, etc)

My event’s time slots are NOT showing because of OVERLAP when I click on the trouble shooting. Checking my Scheduled Event tab, I have NO other event happening at that time. Please help!!  

Hi to everyone! Is there a way that we can edit the UI of our form for our Calendly Routing? Is there a way that we can select the things that we want to see online? To choose the things that will be on display? We have a company logo that is in use for our Calendly Links but we would need to remove it from our form in our Calendly Routing form. I don’t want to take it off from our settings menu because it will be removed everywhere. Thanks in advance for those who can help!

I worked  at a company a few years  back.  created   a calendly with that email, but  my calendly link is my actual name.  I am not at that company and want my name back.in fact,that company doesn’t exist anymore,  it got bought. how do i go about asking, there seems to be  no way to talk to  calendly direct. thanksSean

Hello All, I’d like to discuss the Calendly Teams licensing model.I book collective meetings with people that are not in my organization. The way the licensing model is set up now when I add these people to may team I have to pay for their license, ostensibly even if they are already a Calendly licensed user.This doesn’t really make sense as I have many colleagues that I am booking collective meetings with.I would rather have them pay their own licensing fees and have teams and collective meetings capability based on that. What do you think? Eric  

Hello, is possible to mark as book event only those meeting who will reconfirm by the customer?Now, the way Calendly works is that every customer who books an event will automatically be marked as "booked," and that particular time slot will become unavailable for others to book. However, I would prefer to only consider those meetings as "booked" when the customer clicks on the confirmation link to secure their spot.

I want to change the location of a meeting that’s already been accepted by my invitee. I know I can open the event in “scheduled events,” and then use “Reschedule” to make the change. However this particular meeting doesn’t have the “Reschedule” option. What do I do and why is “reschedule” not there? 

Does anyone know why I cannot see an event type to select when trying to establish an integration with mailchimp?  I have a round robin event that I would like to integrate with a mailchimp. That event does not appear in the dropdown menu when trying to establish a new rule if someone schedules this event.  

Users are a pain so we like to have an admin control as much as they can with little access required to the platform (we link to Outlook calendars and Salesforce so they practically never have to login to Calendly). Through Managed Event Types, we can control all aspects of the event, even going so far as to be able to set custom hours for each individual user assigned to the managed event. However, there also exists a need to create specific schedules (which Calendly allows us to do) but it does not seem to allow me as admin to select said schedules for each individual in the managed event type. There is an option to do this but the only schedule that appears is the default Working Hours schedules, none of the other schedules created. What is the reason for this? I can’t quite work it out.To summarise:I’ve created a Managed Event Type and assigned users I’ve created specific schedules I cannot choose these specific schedules for each user in the Managed Event typeI’m told by support t

BonjourJe vais ouvrir un autre cabinet de consultation à une autre adresse. Les clients auront donc le choix entre deux adresse. Mais je ne sais pas comment faire sur Calendly.Est-ce que cela est possible ?

When we started using Calendly, we originally started off by adding time buffers to all of our event types.But now, we have removed all of our time buffers from all of our event types. So we don’t want any time buffers anymore.However, it seems like all the previously-scheduled events (that were scheduled when the time buffers were still in place) STILL have all of their old time buffers today, even though we have now removed all of the time buffers for all of those event types. So it seems like Calendly operates like this:When Calendly adds events to our calendars, Calendly permanently attaches the original time buffers that were originally active for that event type WHEN THE EVENT WAS ORIGINALLY SCHEDULED.However, even if we have now updated all of our particular event types to have NO BUFFERS at all, Calendly still hangs onto all of those old buffers for all of the previously-scheduled events for those event types.And there seems to be no way to remove an old time buffer from a prev

Hi, I have an upcoming 3 day event with 24 - 2 hour timeslots available for an attendee to choose from. Some of these timeslots overlap. As there is a sequence of events and hand-offs to other teammates that happen within each 2 hour window,  I don’t think setting up “team page” option works in my case.  What is the best way to get my 24 overlapping time slots into one calendar so an invitee can select what works best for them?  

My workplace utilizes calendly for round robin meetings with our customers. We continue to encounter the issue where the same customer will book with several of us for the same meeting, and then have to spend time figuring out which meeting the customer is going to *Actually* show up for. This occurs at least once or twice a week. It is another department that sends out our calendly round robin link so we have tried telling them to not send out the link more than once to a merchant, but ultimately there’s only so much you can do. Please pretty please with sugar on top, implement something that will give us the option to limit event sign ups by email. 🙏🏼 It would make such a difference for our day to day. 

I want to view and customize the template that will be used when a client requests an appointment. I do not see where I go to say what questions or information, I would like collected or added to the appointment. Where do I locate the template, my clients will see when requesting time? Help!!

Bonjour,Depuis la mise à jour, je n’arrive plus à modifier certaines dates (celles en bleues).Je ne comprend pas pourquoi elles sont en bleues alors qu’elles correspondent aux “horaires normales”.Je suis donc obligée de passer par le web pour pouvoir faire les modifications.Ils seraient bien de pouvoir cliquer sur toutes les dates (même celles en bleues) pour pouvoir les modifier depuis l’application mobile. Dans l’exemple ci-joint, je n’ai rien de prévu le 26 février et je ne peux pas modifier la date sur l’application. Par contre quand je passe sur le navigateur web, c’est possible.merci pour votre retour,Sophie 

I need availability for customer facing meetings to include BOTH my and my Sales Rep’s availability. Currently, it’s only syncing in my availability. His calendar is shared with me in Outlook. 

I have had attendees get very confused, and meetings be missed, because the attendee rescheduled. It generated a new Microsoft Teams link. I don’t know how, but they will end up using the link from the first meeting and not the second one. I’m not sure why it has to change. In Outlook when  you update an appointment, the Teams link doesn’t change.I  believe the user has to remove the old version of the meeting from their calendar. We even send them an email TELLING them that the Teams link has changed, and sometimes they ignore it and we still have issues. I don’t know how to resolve this.

Hallo zusammen,bei meiner Veranstaltung sind noch “XY Plätze übrig”...so wird es der Person angezeigt, die sich anmelden möchte / einen Zeitslot buchen möchte.Gibt es die Möglichkeit das Wort “Plätze” in einer anderes Wort umzuändern? Vielen Dank schon mal vorab.

Hello,I have just started using the calendar and it seems that my clients who do not speak english (most of them) have problems with filling the dates and knowing where to click next on the calendar. Is it possibile to translate the calendar to other languages - namely Polish ? I'd love to do that, i could even help the devs with translations - its really straight forward i think.Thanks