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I love to add questions to gain insights and intelligence into a potential client's needs before the call.  Questions to understand your potential client before the call. 

How do I allow different event types on my account to crossover times ie. if one event type is booked at 1pm on the 27th then how can it also show as available for this date and time on another event type within the same account? We use calendly to book housekeeping across our 5 buildings. We have 5 housekeepers and one manager who has to login to each calendly account to discover booking times. Housekeepers do not have email addresses so we’re running out of ‘admin’ mails to use and is not cost effective to keep having to buy seats. Please help.

Hi there,I have set up integration with our organisation's marketing automation platform to handle all email notifications when booking through Calendly, but we can't turn off the notifications from Calendly. While this doesn't seem possible currently, could this please be passed on as a feature request.Cheers,Jackson

allows clients to book multiple appointments in one go. The system should automatically schedule additional pre-configured appointments, marking these slots as unavailable to others.Is it possible to configure in Calendly and how ?:)

We’ve got a group of 6 executive team members, most of which all have individual Calendly plans. Is there a way to add their existing accounts to a group without paying again for “seats?”

 I was playing around with Wix bookings, since I have it included in my website plan and came across this. This would be PERFECT for my business. Is there any way to set this up with calendly? I’d hate to shift away from this program but this might be a dealbreaker! Thanks, Andy.

I paid for a professional annual subscription in June of 2023, however, my account is showing I am on the free plan and I don’t have access to any of the professional features anymore.  I need someone to re-set my account ASAP so I am on the right subscription and can access the right features.  A copy of my paid invoice is attached for easy reference.  I have submitted several help desk support tickets and they have all gone unanswered.  It is SO FRUSTRATING I cannot talk to a live person and get this resolved quickly.  I am not getting what I paid for...please help! [INVOICE REMOVED BY MODERATORS FOR CUSTOMER PRIVACY]

I have Calendly synced with my google calendar. However, I cannot get my the questions/answers or even the persons phone number to show up on my google calendar. The only information that populates onto my google calendar is the name and email address. 

When an invitee clicks on the meeting link, they see a dialogue box that says that the meeting is scheduled for Thu, Jun 22, 2023.  This is of course the wrong date.  How can I change it so that it says the correct date?  Everything else is working fine.  The email confirmation is showing the correct date.  Please have a look at the screenshot above.Thank you in advance for the help. 

hi all, I’ve been a calendly customer for a while but cannot find an area to send a question or contact customer service now. I’ve got an issue with a past/cancelled event. The area in help center won’t let me type my question and I don’t see the text/chat option available either. Even tried connecting through the sales page and it won[‘t accept my email because it’s not recognized as a “business” email? I’m so confused. Anyone having this issue connecting with customer service? They’ve been good in the past but I’m hitting a wall now. Am I missing something?? any help would be appreciated, thank you!!Rachel 

The fact that we are not able to set the minimum notice based on working days is a serious limitation of the tool. As an account management function, we use Calendly to schedule in-depth meetings with our large pool of clients that take several days to prepare. While we want to ensure that we can adequately prepare for these exchanges, we also want to maintain our fast-paced and dynamic image by not limiting the booking window to several weeks in advance.The current options make this quite difficult: if I set the minimum notice to 4 days, I risk being booked for Monday or Tuesday at the end of the week, with very little time to prepare. The only workaround I have found is to always add 2 days notice to allow for a weekend in between dates. This is not ideal as those booking a meeting in the first half of the week are automatically disadvantaged and should be able to choose earlier slots instead.So I would like to be able to set a minimum notice based on working days and ideally taking

I run a sports trainings session where I can train up to a maximum of 8 players per session. On the Calendly event function when choosing times - is there a way for folks to book the same session time - maximum 8 players, and then once I hit eight signups, then that block of time stops, and prevents more folks from signing up, and just move them onto another date/time? 

Because I was not subscribed to Calendly, I received this message when people scheduled an appointment on my paid event: The Calendly meeting was successfully scheduled but we were unable to collect payment via Stripe. Now my question is, now that I am subscribed to Calendly, did the client get charged and will I receive my money?

Can anyone let me know if it’s possible to do the following with Calendly:We have a team of 4 people, and we’d like to setup external interviews where the invitee can pick a slot with any of us, with the rest of us to be added as optional. i.e. ideally when an invitee goes to an event page, they can pick a slot based on any of our team’s availability, that team member becomes host. Ideally the calendar invite uses that team member’s Zoom link, and adds the other team members as optional invitees.While the Round Robin gets close to the above, it doesn’t look like it adds the other team members to the invite, so we’d have to manually do so. Also, not sure it can use the host’s Zoom vs the same Zoom for all interviews.Many thanks!

Hello,I want the ability to create multiple events (which I have), but I want to set up a single availability schedule that the two events can share. For example: Next Tuesday, I’m available from 10:00 am to 4 pm. I have “Let’s Chat” and “Audit a Course” events. When someone books an appointment at 11:00 am for a Let’s Chat event, the time is no longer available on the Audit a Course event calendar.I do have my Google Calendar synced with both event types. I’m hoping that scheduling the event into my Google calendar will cause the availablity to disappear in the other event type.I hope that makes sense. I do hope that this is possible or the administration of the calendar will be impossible.Thanks

I have been having issues using Calendly and I simply want to speak with customer support. Does Calendly not provide this service? 

I am using namecheap’s privateemail.com email service for my domain.Has anybody been successful in integrated their privateemail calendar with calendly and, if so, how?

Is there an option on calendy where you can charge or not charge for a particular appointment some of my clients have allready paid up front for a course and others are pay as you go. How do I incorporate this to calendy.  Is it just as simple as creating two events 1 charged and 1 not and send clients invite to a free one or charged

I have googlemeet and zoom linked on calendly and cant seem to get rid off the googlemeet

Hi All,I have successfully installed Calendly in my Sandbox and also activated the flows. I have also activated the sync. But i am not able to see the CalendlyLink on my user record .Does anyone have any idea ? How to get this link on my user Record?Thanks 

We are a jewelry company. We have 2 different event types: Physical Consultations & Virtual Consultations (already live). We have 2 staffs handling both.Questions:1) How to add schedule for each agent separately, map them to the 2 events and book appointments as per their availability?2) For time slots when both agents are available, we'd like to accept 2 appointments for each time slot. Will the system crosscheck agents availability across both forms and determine accordingly whom to assign the appointment? 

We would like to change the google account that the calendar events are added to. For example, the currently scheduled events show up on the calendar of account1@gmail.com. If I change it to use the calendar of account2@gmail.com, are the currently schedule events deleted? I am hoping it will keep the current events showing up on account1@gmail.com calendar, and schedule all new events on the account2@gmail.com calendar. Then we watch both accounts for a while and just gradually switch to the new account. 

Hello,is there any way to move the confirmation button in the reminder email up in the email body?Unfortunately, it sticks to the bottom of the email, why I had to include some instructions, but still people seem to miss it. I would like to place it right up on top of the email body. Thanks Pierre  

Hi, I am just starting to explore, but cannot see if 45 min slots are at all possible? Furthermore I can not see how to block my lunch hours or days at which I am not in the office? 

Is there a way to set up a bank of appointments with different physical locations? For example, on Tuesdays, we meet at Location 1 at 8 am, on Wednesdays, Location 2 at 9 am and Fridays, Location 3 at 10 am.