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2794 Topics
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Mark888Community Member
asked in How Do I...?
Google 'Family' Calendar "busy" status not recognized

My wife and I have individual google calendars and we have a shared ‘family’ calendar. I’ve got Calendly looking at both calenders but it seems to not recognize ‘all-day’ busy events on the ‘family’ calendar while recognizing them on my personal calendar.  They are marked as busy.   Any thoughts or suggestions?

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Kelsi
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Cormac10481Community Member
asked in How Do I...?
Sync a Shopify Order With Calendly

Hi Folks,Is it possible to have a Shopify product for say a 10-week classroom booking with a specific time/date.  The client then wants it that when a buyer purchases the available time/date, this then syncs and updates their calendly booking schedule. Is this achievable, i.e. using automation tools such Zapeier or Make?

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Kelsi
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Jordy22501Community Member
asked in How Do I...?
Distribute meetings to different team members

Is it possible to set up a meeting type where the host can be changed on individually booked appointments.Currently all meetings come to me as the host, but I would like to be able to divvy these out to my staff on an adhoc basic depending on the needs of the particular clients meeting booking.I have tried the round robin booking but it will only allow me to add us both as hosts to ALL scheduled meetings which is not suitable. 

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Kelsi
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Alexander07248Community Member
asked in How Do I...?
Seamless embed on company homepage (without leaving the page)

Hello all, is there a possibility (and if so how) to integrate the calendly booking page/snipet/widget seamless into a homepage? Meaning no routing to a different page and then rerouting to a dedicated landingpage but rather stay on the origin homepage, book an appointment and maybe get a small confirmation/conversion inside the iframe.Kind regardsAlex

811
Kelsi
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Fit03445Community Member
asked in How Do I...?
Overlapping Event Types

Hi - I have 2 offices where clients book appointments. I created an event with the option of choosing Location A or Location B. The problem is, if someone books for an 8am spot at Location A, then the 8am spot at Location B isn’t open (to avoid double booking).What can I do about this?Do I need 2 Calendly accounts? If I add Team members, can this problem be avoided? Thanks! Crys

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Kelsi
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Maik31500Community Member
asked in How Do I...?
Is it possible to add suggested meetings times

Hi, I’m facing an inconvenience that my Agenda isn’t really booked efficiently. For example, I have an availability of 4 hours a day, with sessions lasting 30 minutes. The one plans the session at 14:00 and the other client plans it at 18:00. There is now an space of 3,5 hours, the clients don’t really care when the meeting is at, so I would Iike that the meetings are directly after each other. I think an box around the time with “ suggested time “ would do a lot! Thanks Maik

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Kelsi
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GetMagnifiedNew Community Member
asked in How Do I...?
Stripe Payment not Received

Hello, I client just booked a meeting with me via Calendly and was charged but I never received that payment on Stripe. What do I do to receive my payment without having the client rebook or be charged again?

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Kelsi
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Pioneer18678Community Member
asked in How Do I...?
Email Change Issues

Help needed in changing my personal email (gmail) to an official email but the issue is I don’t have the usual straight forward option like i would if it were a gmail or hotmail account. Please advise, Thank you. 

10281
Kelsi
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Kenneth42003Community Member
asked in How Do I...?
Calendar Sync Failing, Getting Double Booked

I’m having major issues syncing with my outlook calendar and have repeatedly double booked as a result.  Here is the specifics:I aggreagate multiple calendars into my Outlook account (meaning I import other calendars from a variety of services/sources into my Outlook.com account) as this is my central scheduling location.  I then connected outlook to calendly.  Calendly doesn’t recognize these other calendar events even though they appear as ‘Busy’ in my Outlook account, and I’m unable to select them in my ‘Calendar Sync’ page.  See screenshot below.   I cannot add all my synced calendars from Outlook to Calendly, since the Calendly calendar import options are limited to outlook, google, and mac accounts. I even upgraded my subscription to see if this was the problem, and it has not resolved my issue.I need a solution to this.  If there isn’t one, I would like a refund on my purchase, as live customer support has been impossible to contact and what a user gets from the different paid

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AnaPatinoUMCommunity Member
asked in How Do I...?
Give the option of paying either with Stripe or Paypal in the same event

Hello,I do consulting sessions via Zoom. I was wondering if there’s a way to give the client the option of paying either with Paypal or Stripe within the same event. I’ve been using duplicates so far because the multiple choice when setting up the event allows to show one of the 2 payment options.  Thanks!Ana

2962
Kelsi
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Edward51457Community Member
asked in How Do I...?
Zoom Alternative Host Support

Does anyone know how does Calendly work with Zoom Alternative Hosts?  We have a paid Zoom corporate subscription where all our users are in one place, and we have a paid Calendly Professional account.  When a user has a new Zoom meeting booked with them via Calendly, the user will then add in an Alternative Host via Zoom to the meeting, but the problem is the Alternative Host cannot start the Zoom meeting via the Zoom link sent through Calendly.  The Alternative Host can start the meeting via the email they received from Zoom that they have been assigned as an Alternative Host and use the email link to start the meeting, but is there a way where the Alternative Host can start the Calendly Zoom meeting directly from the Calendly meeting invite? 

2451
Kelsi
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Jan83886Community Member
asked in How Do I...?
Multiple Payment Options?

I’m creating an event so people can schedule and pay for a photography time slot. I’d like to offer an incentive for purchasing more, is there a way to offer two different payment options?So they can either click one option to pay the regular session fee, or click a second option to pay for the fee plus the special included offer? 

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Kelsi
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Olivia57854Community Member
asked in How Do I...?
Apply discout code to events

The last response to this question was 3 months ago. Has Calendly added the option to add a discount code to events without needing to clone the event and make it secret? I want my client to click on the link on the website instead of me sending them the Calendly secret link, as I’d love them to have the opportunity to stay on my website as long as possible, it’s a very beautiful and informative website. Thank you. 

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Kelsi
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Kaley WhiteCommunity Member
posted in How Do I...?
Feature request: Invitee's time zone in meeting invitation subject

It is helpful that booking times can be displayed in the invitee’s time zone, but the meeting invitations that invitees receive use the host’s time zone in the email subject line. In the below screenshot, I’d like the subject to say “12:30pm – 1:30pm (CET)” instead of “7:30am – 8:30am (EDT)”. 

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Kelsi
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GerardoCommunity Member
asked in How Do I...?
Limit the usefulness of the Zoom link to exclusively the booked date and time

In our organization, people use Calendly to book the Zoom room and have their meetings. Unfortunately, the links generated by Calendly often also work at dates and times different from the booked ones. So, for example, let’s say I booked the room for an online meeting on March 30, 8:00 – 9:00 am. I would then receive a Calendly email with the details and the Zoom link, and if I use the link on March 27 at 2:45 pm, it’ll let me enter the room.The problem with this is that one person can book the room for a particular date and time–receiving one link, and someone else can occupy it–with a different link–right before the meeting. When that happens, those who try to use the room for the booked meeting, receive a message saying “the host has another meeting in progress” and are locked out.How can I fix this? For example, is there a way to make the links work exclusively at the booked dates and time? If I booked the Zoom room for March 30, 8:00 - 9:00, the link should only work during that s

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Jaime37488Community Member
asked in How Do I...?
View of event types on public booking page

on the website, i have 15 calendars and only nine display at one given time. Can I change the view of the available calendars, ie; list view? The phone app updated the setting and have the available calendars in list form. pleas advise

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Kelsi
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ERIC26831Community Member
asked in How Do I...?
Email Confirmations

Hi gang,Can we customize the content of notification emails we receive from Calendly? For example: when received in gmail change the original name from Calendly to NEW MEETING and/or add an image in the profile?  

15311
Kelsi
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Eder_streifenCommunity Member
asked in How Do I...?
Location associated with type of event type booked

We are looking for the right solution for our locations. Let me briefly explain our plan:- Our customers should be able to select a service as the first step- The next step is to select whether the booked service should take place via Zoom meeting or at a location. So the customer has the choice: Zoom Meeting, Location 1, Location 2, Location 3,...-> The respective locations could be set up as team members, right?- Once the location or Zoom has been selected, the customer can choose their timeslot. Is this feasible? If so, how?  Ideas and alternative approaches welcome!

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Kelsi
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Alexander33345New Community Member
asked in How Do I...?
Automatically adjust visibility rights in Google Calendar

Dear community,Are there any possibilities for automating what kind of Calendly events lead to what kind of visibility options within Google Calendar? Ideally, I wish I could have something like:If event name contains “Interview”, I would like everyone from the HR team (I could specify their names) to be able to see the event in my Google Calendar If event name contains something else, the visibility should be private.Would it be possible to set something like this up, possibly also with 3rd-party tools?Many thanks in advance!

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Kelsi
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dellwatsonCommunity Member
asked in How Do I...?
Meeting not showing

Hello, I created a meeting schedule and I already received it on email, but i dont see it on my schedule events on calendly dashboard? The filter this month still not showing anythingIm using the same email, and already sync as well.

10051
Kelsi
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Lena05161Community Member
asked in How Do I...?
How do I use host's own emails for a team workflow?

I would like to have reminder Emails for my round robin (workflow created) sent from the gmail of the team member which the appointment has been schedules with. Is this possible? I do not find the possibility to choose this. 

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Kelsi
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VALERIE50677Community Member
asked in How Do I...?
Syncing to Outlook 2021

Hi, I have outlook 2021 home and business and I would like to sync my calendly.  Is there a plugin that will allow me to sync to my outlook 2021? 

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Kelsi
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Destiny36428Community Member
asked in How Do I...?
Customize text on inactive event types "this event is not available" page

When I ‘turn off’ the event, it shows the participant that it is an invalid URL. Is there anyway to set a message that says, “This activity is fully booked. Please look out for future research opportunities!”Also, Calendly needs a way to set a total cap on sessions. I’m having to watch my email to ensure it doesn’t go over the total determined by our budget.

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Kelsi
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steve17020Community Member
asked in How Do I...?
How to embed my event type instead of my main booking page?

Newbie question. I’d like the my Calendar to be fully displayed on my website page vs having just the Event Name displayed and having to click on that to open it. Is there a way to do this on a squarespace site? Any thoughts appreciated. 

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Kelsi
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Pipeline78216Community Member
asked in How Do I...?
How do I access the Outlook Plug-in?

Look - my Outlook Plug-In stopped working at 11AM yesterday, and I’m getting double booked and people are joining the same meetings. The web-based option doesn’t work, and I’ve been using the plug in since we opened our account.  Instead of being cute, and saying “case by case” basis, please provide the link, as the help info points to the simple installation (where it once was), and it’s not there anymore.  This is beyond frustrating it’s creating operational issues and if we can’t use the plug-in, we’ll cancel our subscription.  Before you tell me to “contact support” I’ve been “waiting for an agent” for hours, twice today.  Your customers know what they need, please provide it to us.

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Kelsi
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