How Do I...?

I often book meetings for clients, and when I do that, I can’t send text reminders to them. Can you please create an option for that? 

This has been brought up before but the thread was closed with no resolution. WordingCalendly user = the business owner who registered on calendly to let their customers book appointments.Customer = the people booking appointments Let me reiterate the issue.Many calendly user, me included, service customers in different time zones.For example, my availability for a certain date might be 3pm and 4pmbut for my customers on the opposite of the globe, they’ll see 3am and 4am. However, based on Calendly’s current design, the time display depends on the customer’s device setting, and it cannot be customized on the Calendly user’s side. If the customer happens to use 12hr mode, there won’t be any issue because they’ll clearly see that my available times (3am and 4am) are in the middle of the night for them.HOWEVER, if the customer uses 24hr mode, they’ll see 3:00 and 4:00 and have NO WAY to know if they mean 3:00am and 4:00am or 3:00pm and 4:00pm without more indicator (where there’s currentl

Customer books via calendlyEmail confirmation is shared with my hello@email BUT I’d also like the same booking and buffer shared with an additional 2 internal company email addresses. How do I do this?

How do i block cancelled and No show?….I only want to see events that actually scheduled to take place.I don’t even know what Default includes, but it doesn’t block no shows, only cancelled. Also, why doesn’t the option show up for me to just cancel an event...even after the time has passed.  

I can’t find an existing conversation quite like my problem.Sometimes syncing can work too well. I have tentative placeholders in Outlook for work items that make me appear unavailable on Calendly. Even though I have disabled (or so I thought) Calendly and Outlook, Calendly viewers still think I’m unavailable.It’s less hassle to manage the calendars separately, to be honest, though I would still like to receive notifications when someone books on Calendly. How can I divorce my Calendly from my Outlook, once and for all?

Does the list of contacts in Calendly sync with Outlook or do I need to do double entry?

Hello,My event is in french, and my profile too.I’ve created a workflow that sends an email to my customer containing the event_dateAll variables are normaly translated, but this one is in english : This seems to be a bug, can you help me with this ? My customers are french and want the date event display in french too :)Thanks

A client reached out to tell me that she tried to make an appointment through my embedded Calendly booking app on my site, but it dodn’t appear to go through and she received no confirmation. Calendly shows no record of the appointment.I went to Stripe and found that the payment was listed as “Payment authorized, but not yet captured.” I could have captured it, but then I still wouldn’t have had a booking on Calendly or all the info gathered there.My question is - what exactly is causing this issue? Is this a Calendly integration issue?The client has tried several browsers on two devices. Each time, the booking fails and I have to cancel the held payment.

is there a way to give a time limit for when someone can reschedule/cancel a meeting?

Hi! Hope that all is good I need to fix the time slots for this calendar.  I can’t book time for today and it’s free.  Could you please help me to solve this? Image attached FYI 

Message :Bonjour à tous,Je rencontre actuellement un problème de synchronisation entre Calendly et mon Google Agenda.Mon compte Google est bien connecté dans les paramètres Calendly (je vois “Vérification de mes 2 calendriers”) et j’ai bien activé les options : ✅ Inclure des périodes tampons dans ce calendrier ✅ Synchroniser automatiquement les modifications depuis ce calendrier vers Calendly Cependant, plusieurs dysfonctionnements persistent : Les événements déjà présents dans mon Google Agenda n’apparaissent pas comme bloqués dans Calendly (les créneaux sont encore proposés à la réservation). Les réservations effectuées via un lien Calendly ne bloquent pas les disponibilités sur mon Calendly, ce qui crée un risque de doublons ou de rendez-vous superposés. J’ai déjà essayé : De déconnecter puis reconnecter mon compte Google, De vérifier les autorisations dans https://myaccount.google.com/permissions, De m’assurer que les bons calendriers sont sélectionnés pour “Vérifier les co

Hi,I use Calendly to allow clients to book workshops on my website.What I miss on Calendly and would be just great are Gift Vouchers.Calendly, do you plan that ad in the (near) future :-)Thank you.Pascaline 

Hello! The phone number input in Calendly for Malaysia only allows 9 digits, but Malaysia currently allows up 10-digit phone numbers. Can this be changed please? e.g. 60 - 10 - 1234 - 5678 is a valid phone number in Malaysia.  Thank you! 

I’m working on integrating our app with Calendly and want to enable the “Add Integration” experience like Slack or Zoom.Our goal: Users click “Connect” on our app from the Calendly Integrations page. They are redirected to our OAuth sign-in page. After successful login, they are redirected back to Calendly to complete the connection. What we’ve done so far: Created an app in the Calendly Developer Portal (sandbox). Configured Redirect URL / Callback URL. Using Client ID, Client Secret, and Webhook Secret for OAuth and webhook handling. Current flow allows our app to connect to Calendly, and users are redirected to the Calendly dashboard/login page. Questions: How should this flow be implemented — on the server side or client side of our app? Is our current OAuth setup sufficient before submitting to the Partner Marketplace? Are there any additional technical or validation requirements for Marketplace submission? I’ve also attached a short video showing our current OAuth f

Hallo ich bin Paartherapeut,die Kunden können wählen zwischen Einzel Therapie und Paartherapie. Sie werden auf calendly zur Festlegung Ihres Termins eingeladen. Dort will ich die Möglichkeit haben, dass sie bei Online Terminen schneller einen Termin bekommen als bei vorort-Terminen. wie kann ich das technisch so einstellen, dass die Klienten sehen, “ oh online bekomme ich schneller Termine!” Ohne, dass sie sich schon vorher auf den Meeting Ort festlegen. Sie sollten wirklich erkennen, was die freien Online Termine und was die Vororttermine sind. Danke für euer Brainstorming und die Hilfe,Jürgen

Aloha! Feature request to be able to prevent rescheduling/cancellation within 24 hours (or custom time) of an event. I see that others are requesting this feature as well. That the links to do so would deactivate or something. Or are there currently any workarounds to prevent this? I see that we can prevent the links from being sent with reminders and signups, but then this makes reschedules that are reasonably timed manual work as well.For now, our workaround is that we’ll make our cancellation policy crystal clear, and it will be up to our particular tutors to catch when a cancellation comes in the window and manually submit it into our payroll system as a session that we can charge for, and send an email reminding them it’s still there time if they can make it/they will still be charged in full. That’s a lot of extra work that could be prevented by having a feature that deactivates the reschedule links within the cancellation period or something. We work with long-term clients, so w

Hello, my son is using calendly for his barbershop at 2 locations. we heve troubles with hours that seems blockes/occupies but they are free. troubleshooting learns that buffer and overlap is the problem. But we can''t solve this. is there someone who can help us? 

I just accidentally deleted my event type and therefore the scheduling link for this event. How do I get it back?

Following up on this as I’ve seen someone tag on to my now closed post that they would love it:Is there any progress on this? I know savvycal has something like this but it’s only a “suggestion” for the time, which is still better than clients being able to checkerboard my schedule. Can there be an algorithm that the whole day is available, but if a client schedules an 11am then the only two appointments that are now open are a 10am and 12pm? And then if the 10am also gets booked it opens the 9am? It makes sure I don’t have two bookings at opposite ends of my day.Having the ability to cluster bookings would be a huge value add for Calendly and make anyone using it substantially more productive. Thanks for considering.

 Why do the monthly calendar dates from the 22nd to the 30th appear stacked on top of each other? Is there a fix for this?  

New computers with 365. According to Calendly they no longer have permissions, so they temporarily deactivated our Calendly page. I’ve run through all the protocols and it’s still now working. I am on my third support email to get help setting this back up with no responses. I need help since I can’t get it from the company’s support staff. Chat does work & I’ve tried all the suggestions there as well.

We are dealing with an increasing number of spam bookings that require secondary validation (e.g., verifying whether an email address is valid and active or texting a phone number to confirm it is real). We believe these are caused by either spam bots or known spam groups.We are hoping to find a solution that can integrate a CAPTCHA-type tool (such as CleanTalk, ReCaptcha, etc.) into the Calendly call scheduling system. Since Calendly uses a JavaScript onclick popup form, we're unsure of our ability to address this issue, other than possibly injecting a CAPTCHA test before allowing the Calendly popup to be displayed. However, we have not yet found a solution that works.We are aware of Calendly's spam reporting system, but whatever measures Calendly has in place to block spam bookings are either ineffective for us or too limited. We're still having to perform secondary validations for the spam bookings that continue to get through.Any advice or solutions would be greatly appreciated! Wi

How do I secure my calendar against spam? This week, someone who is unknown to me created a phone appointment on my calendar.  I deleted the event and the person made no attempt to contact me but it created some anxiety about the security of the app. 

I received an appointment request on my calendly from what ai and google are calling a suspicious email account. The email ends with @hoogle.com.  How do I know if the appointment that was made is a fake / bot and how can I prevent this from happening again? 

We have had 7 fake appointments scheduled this week. The names and emails seem legit. But when we call the customer for the appointment, either the phone number doesn’t work or the person we are calling is adamant that they didn’t schedule with us. Is anyone else having issues?