How Do I...?

Im currently using Calendly integrated with Google Calendar, which plugs into my CRM. Right now events are being created in Google Calendar using big long crazy random strings as the event organiser. For eg lkmeh01p1bst3m6rn0acrfqge0@group.calendar.google.comThis is causing problems in the CRM because the CRM only shows bookings associated with assigned emails. So, put simply, unless the event is booked and my email is listed as the event organiser - I dont see it!Which means I am not seeing any booked calls in the CRM which is a huge problem!I would have thought that I could simply edit the event in Calendly and add my own email address but no - that doesnt seem possible.I can see other customers asking for the same thing in other threads so I know Im not alone with this. Is this something that can be sorted out ASAP?

Anyone know how to contact customer service or support? The Chat box seems permanently out of order.

This idea was illustrated in another thread.I find I’m needing this feature too, with some urgency.  Is there an update on this feature, please?

I need to be able to sell packages with people then booking the session without payment. So, applying a discount code. How can I do this? Or an option to not pay for the session? not as a secret clone, but properly

I have partnered with a health & fitness brand that promotes businesses like mine,The process is:A user finds our listing on their site There’s a coupon code displayed on the listing page The user clicks the coupon promo, which takes them to our calendly form They would then need to enter the code which we then identify so to give them a discountI know calendly doesn’t have a coupon feature in the booking form, so wondering what is the best way to handle this. Would I just have a free text field? note it doesnt need to validate the code as its just for our reference.

I am setting up an event that I will be charging for, but I would like to be able to set up the ability for a coupon code to be used (which will reduce the price for those with the code)Is there a way to make that happen in the platform? 

I’ve seen people ask about offering coupon codes and this workaround. I feel like this is unfeasible.Coupon codes can have rules about expiration dates, number of uses per person, number of uses overall, etc. They’re also easy to communicate and can work across my Stripe products and be managed in one place.I don’t feel it’s reasonable to make multiple versions of all of my events and try to keep people from only using the links once, etc. I also want to offer different discounts to many segmented groups, and I can’t do that unless I make more dupes, etc.Is there any way to escalate this feature? I think I could sell so many more of my consultations if I could use a coupon code.

Hi I’m looking after our team’s calendly which is used to book coaching sessions I was wondering since it uses stripe is it possible to accept afterpay since we’re approved for it and use it on the other products on our site.  Can you set up coupons to discount with?  Is it only stripe or paypal, can you have both options at once running?  

Hello! I am using Calendly for consulting sessions. I would like to offer a 20% off discount code to current members of my online community. Is there a way to do that?

Hi! We’d like to offer time- and use-limited discount codes for some of our events as part of promotions. Is there a way we can do this without having to create multiple products at different prices and manually tracking the uses? Thanks!

I currently use Calendly for internal staff who book clients into my calendar and I use my own bespoke booking system for clients who want to book in with us directly (i.e. they go on our website, click to book an appointment, choose their appointment time and pay for the service either at the full rate or a discounted rate on the screen or if they have a discount code, they enter this and the RRP price reduces accordingly).  They pay £83 or £147 to book in but I offer discount codes of 20% off and also other codes to sell for a flat £60 or £90 etc.  I have around 100 re-useable codes and tens of thousands of one-time codes.  I also have third parties selling our service (such as Groupon) and so I want to give them a special code whereby they can book the £147 service for £0 – these clients receive the one-time use codes. I am looking at changing our CRM and other services to Zoho One and since our bespoke booking system is no longer supported, I will be stopping using

Hello,This is our slow season and we really need to offer a discount code.  Has anyone figured out how to do this?  Presently we are receiving funds via Pay pal however, we are open to ANYTHING...HELP!    

I am offering package deals for my event types and would like to allow my invitees to book multiple dates for a discounted price. How can I do this? 

Hi, I am a little confused about this & the interface has changed.  I had three meetings schedule this morning, not more than 15 minutes ago. I go to Meetings on the left and it says I have no upcoming meetings. The three I have scheduled I did get an email confirmation for them. They occur on 10/16, but do not appear anywhere.Really confused here! What gives? I tried refreshing many times, and navigating away from Meetings & going back but they do not appear there. These events are integrated with my Google calendar and it has added them there. Is this a glitch? It’s just me and I am on the professional plan. Any help is appreciated.

Is there a way to separate branding? I started using Calendly to manage availability between personal calendar and business. I’d like to have some event types show my business branding and others show my personal branding. I’m on the standard plan.  thanks!

Can I get Calendly to look at calendars for 2 team members, show all available time and then select the appropriate team member based on time selected by the new enquiry?

Can Calendly allow me to book appointments for a group of people who need to see one or another of 2 different teams, Team A and Team B? I can have 2 people meeting at the same time, but using the Group appointments function, but then I sometimes have 2 people meeting with the same team. I can’t send different group appointment invitations for Team A and Team B because if Team A’s one of two appointments has been filled, it blocks the second slot for a Team B appointment. Please help!

the meeting link I copy from Calendly and send in my emails to prospects is no longer working. How can I fix this? 

A patient missed their 12pm appointment recently.They had looked at their SMS reminders which said the appt was at 2pmWhen we checked, the reminder email was correct at 12pm, but the SMS said 2pm (I have  a screenshot if required) Pateints time zone is set to the same as mine as far as I can see. Would appreciate your advice here please.  

I’ve been using Calendly for over 2 years, and since the major update, I cannot reschedule a meeting. This is a one-one-one meeting tyep, and I am on the Standard plan. The time slot I want to reschedule to is available, the trouble-shooter shows it available, but when I click to confirm, I always get an error like “time slot no longer available” or “start time already taken,” neither of which are true. I can cancel the meeting and rebook, but that’s a pain, and it should work since it works to book that exact same time slot from a new “book a meeting” option with no override needed. Please help!

I need to see specific dates and times to select for clients.  Previously this was simple, easy and quick. Now - IMPOSSIBLE! - I can’t even see the times properly.In the update, they overlay the calendar and you can’t see the times! Anyone else have this problem?  Is there a work around?    What took me 2 minutes previously becomes a 15 minute process and I keep asking, “why am I using Calendly?”

When I go to enter an event I am finding the details of the previous event, Name, email and phone# have been retained in those field. This is wrong because when I want to create a new event it is with a new contact every time and never the last contact. I am afraid at some point I will be sending to the wrong people. Can anyone tell me what is causing this. It started a few weeks ago

When I client uses my link to book, I receive an email showing the event but the event does not come into my diary as a meeting. Sometimes I have to manually recreate the meeting into my Outlook. 

Hello Calendly Support,I’m experiencing an issue when trying to book a meeting through my Calendly link. Whenever I or my users attempt to schedule, we receive the error:"Oops, something went wrong. Your meeting request could not be finalized with this host."Error Code: tid-e638b85f-907e-4ca7-a2a4-318733d6ea12Details: I am embedding Calendly on my website. The error occurs when trying to finalize a booking. The event link I’m using is:  Could you please check what is causing this error and guide me on how to resolve it?

I can’t embed the calendly code into my Canva webpage using the copy code.  Does anyone know any other way to do this besides just creating a button in Canva?  Or is there a way to add the https: