How Do I...?

Bonjour, Je suis nouveau sur Calendly, j'ai bien réussi à créer des évènements mais impossible de modifier la description . Quand je tape du texte dans la case description, il s'efface automatiquement … Aucun moyen de faire une phrase et de sauvegarder. Ce n' est pas un problème de localisation car j'ai bien trouvé l'endroit mais plutôt que le texte ne se sauvegarde pas. MerciDamien

My autorenew doesn’t work so I need to manually pay. I am late this month as I've been really busy. I can’t find the invoice to pay manually…. I can see last month’s however there doesn’t seem to be one for this month visible there under the billing area. How can I view this. Oh, I also got a txt message saying my account was cancelled. It should be easier than this to reactivate!  I decided I would upgrade, just to renew, but even that didn’t work…….Appreciate guidance on what to do next…. maybe I should create a new account????

My company changed my email from  [removed by moderator] and I am locked out I accidently started a new account but I really need it switched

Based on the search history on this platform, this issue has been brought up by others, but it doesn’t look like Calendly as implemented anything to help as of yet.  It would be extremely helpful to be able to block someone (via email / phone number) from booking an appointment.  I have had instances where people are abusing the booking link / booking process, and I don’t want them to be able to book again in the future.  I’m sure I speak for the majority of your customers in asking if this be something you all could kindly look into implementing.  Thank you.

Hi everyone,I am currently working on integrating Calendly into my law firm’s website to streamline client bookings, but I have run into a few issues during the setup.The embed appears inconsistent across certain pages, and in some cases, the scheduling widget doesn’t load properly on mobile. I have followed the standard embed instructions from the Calendly website, so I am trying to determine whether this might be a theme conflict or a script-related issue.Has anyone experienced something similar when integrating Calendly into a professional services website? I would appreciate any guidance or best practices you can share.Thank you in advance for your help.

AfternnonI would like create some event on sunday It s always the sunday morning but it s 3 plces differents I go in Avaibility in scheduleI put the time always the same 9H30/11H30I create  3 events  I create for each place a eventin Schedules availability I select 1 event and put the day availableI do that for the 3 eventsWhen I look the link of each event all the dates are available for the same place I would like that the place change depending of the date choose in the schedule 

We had purchased paid subscription paln almost a week ago. we are trying to reach to support team since the paid plan has not reflected in our account. because of which our business is suffering. We had sent so many support tickets. no fruitful reply. and none of our supoort ticket shows in open tickets also. what should we do. we had already paid for 1 month standard subscription plan 

I have been searching for the account settings tab as per my suggested resolution but I cannot seem to find it anywhere on the website. I am not getting an integration with my google calendar. That is what I want to do. My scheduling times are showing available when they are not. Thank you. 

My company has meetings where the host and multiple invitees are required for the meeting to occur. I set up managed group meetings because I thought that would help with scheduling the meeting.However, the group meeting allows any one of the invitees to schedule a meeting without including the others. So I am looking to connect the meeting poll feature with the managed group meeting. The intent is that a meeting (with that group meeting information and limitations) can be scheduled without re-typing the meeting information every time a poll is created.Is there any way to set up a meeting poll using a previously-created meeting type, or a way to select a previously-created meeting type when setting up the meeting poll?

As a Calendly Admin, I have set up a number of managed events.Individuals use a managed event to schedule. When they use those managed events to Create and Share single-use links, I’d like to be able to customize the prepopulated email content. Currently, it’s very generic and it would be great to be able to customize that email content for all individuals who Share single-use links for that event type.

Hi there,I found a lot of discussion about one year ago for this topic.Is it now available since then?Thanks

I currently have a Teams Page with a calendar for myself as well as a secondary calendar for a part time employee As it is, it seems to be working just fine as I can adjust their availability as they update me. However I am just curious if there is ever a way to have these two separate calendars overlap on one single event calendar page? Currently there are days only one of us are available and on those days, the customer may not know who they're booking with (which is fine) but they will at least know the date they're looking for is available. Other days we are both available so I would need the calendar to know at 9am for example, we have two openings and could technically be double booked as a company (again, they wouldn't know who is booking with who, which is fine). I am not sure if this feature exists. I only ask cause I think it's easier from the customers standpoint to click one event calendar and see every availability there. As it stands now, they click Primary booking and se

We just formed a partnership where one employee will be booked and working from the partners location every third Monday of the Month. All three other Mondays need to remain in the round robin on their regularly scheduled assignment. I know how to add the new appointment type to custom and enter the dates the employee will be at the other location and have a custom link for that. My question for you is, the other Mondays, how do I keep them in the Monday round robin rotation without accidentally scheduling them at our location on a monday they are not there? 

I’m new to Calendly and I came here to find my biggest concern, the ability to set recurring appointments, has been brought up by SO MANY clients, and yet Calendly has done nothing? I’m wondering how many customers you have lost because of this? When will we see this feature? I love everything about Calendly except this, and this is a core function for scheduling! I’ve seen threads over a year old with Calendly folks noting high volume of requests for this feature and promising that Calendly is working on it, but there’s still nothing. When does Calendly plan to start listening to their customers and add this feature??

How do I limit so a person can only book one meeting in one event. I have set up meetings from march 17 to april 17 with different timeslots every day. A person should only be able to make one booking in total no matter the day or timeslot they choose.

Hello,we can not download the invoice for January. The button is not available. 

Graag zou ik mijn klanten een afspraak willen laten inplannen na minimaal 2 weken, omdat zij eerst een week lang een formulier moeten bijhouden voor de afspraak. Hoe kan ik dit aangeven in het planningssysteem? 

also if i am not available certain hours such as a doctors appointment how do i block those times

Hello everyone,I have a few questions regarding the use of Outlook 365 calendars.We have three branches and need three different calendars per location. We have linked one calendar with six sub-calendars to Calendly.How can I link the different schedules to the Outlook sub-calendars? Or is that even possible?Thank you in advance for your help.

We are trying to create one calendar with multiple locations that someone can reserve a meeting for at the same time. Example - building left side & building right side. While someone has a meeting on the left side, someone else may have a meeting on the right side. No more than two meetings will be taking place at the same time slot (one in each location left/right). We have Calendly linked to our Google calendar but are having an issue configuring this (left/right location designation) in Calendly. The issue, for example, is that as soon as the 7am spot is booked on the left side, it is no longer available on the calendar, so no one else can book the 7am on the right side either. Any help is appreciated!! Thank you!

I have noticed that when I create a single-use link for an event on Calendly, the availabilities for that event are frozen at the moment the single-use link is created.In practice, if I subsequently modify the availabilities by adding slots or making new days available, these are not usable by someone booking using that single-use link.I would like to know if this is a bug or... is it the behavior that Calendly intended to use for single-use links.I personally find it very limiting that availability is fixed. I would prefer that even for single-use links the real availability at the time of booking be used. Thanks,

How do I make it so that when someone books an appointment, they have to enter their phone number? There's only an option to enter the phone number, and I want it to be a required field. Do they need to be contacts for it to be an auto-filled field?Thanks! 

We have reported this problem a number of times. Please let us know that your engineers can fix it! It’s a real problem when our clients (who can be located anywhere in the world) miss out on an appointment to get (sometimes crucial) legal documents witnessed. 

Hi,My Calendly meeting booking is already linked to the website. When a user clicks “Book a meeting”, the calendly booking page for my account is displayed correctly. However, after selecting a meeting date and time, then click Next, the page shows that the calendar is not available.   May I know how to solve this? 

Hello, I am trying to standardize the meetings across my team and fold team members into a single team paid for by a single billing option. I will be an admin, and I’ve paid for 5 seats. I would like to add my 4 team members, but I don’t want anyone to lose access to their existing meetings and previous meetings that they have on their existing accounts. Some of the team members currently have paid accounts that they pay for on their own, but we’d like to fold them into our own. How can we do this, without losing anything related to their current accounts?Thanks.