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2440 Topics
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Employee
willow.arthurEmployee
posted in How Do I...?
How do you manage your contacts?

Hello, Calendly Community! This is Willow from the Calendly Success team, here to talk to you about the people you meet with. We so often focus on our schedules, but with Calendly Contacts, you can also manage who you are meeting with, not just your meetings! Check out our amazing Community member Kelsi’s article on this new feature HERE to see more of the excitement! With Calendly Contacts, you have the ability to see specific contacts’ scheduling history and notes, book future meetings with specific contacts and share your availability with them! We are so thrilled for this new feature as it allows you to focus on the people you are meeting with, what meetings you’ve had with them in the past, and easily schedule meetings with them in the future to ensure you are always on top of your contact relations.  What I want to know is how do you plan to manage your contacts in Calendly? Do you plan to favorite star recruits for easy communication? Schedule follow-ups on new clients behalf to

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Sean Marlin
Community Manager
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Shahraiz33Community Member
posted in How Do I...?
How Do You Use Calendly for Team Scheduling?

Hi everyone,I’ve been using Calendly to help schedule meetings for my team, and I wanted to share what’s been working for us. I’m also curious to know how you all use Calendly for your teams.Here are a few things that have been helpful for us: Different Event Types: We set up different types of events for various meetings (like team chats or project updates) to keep things organized. Buffer Times: We add extra time between meetings to avoid back-to-back schedules and give everyone a short break. Team Scheduling Page: We use the team scheduling feature to see when everyone is free, which helps us find common times for group meetings. Automated Reminders: We turned on automatic reminders to cut down on missed meetings and last-minute cancellations. Integrations: Connecting Calendly with our calendar and other tools has made our scheduling smoother. I’d love to hear how you use Calendly and any tips you have to make scheduling easier.Looking forward to your ideas!

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Mangel2525Community Member
asked in How Do I...?
Account for student

Hi Can a student have a account or is it only for teachers? How can i (student) get money back if lesson is canceled?  How can i (student) reschedule a lesson? 

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Sean Marlin
Community Manager
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Michelle62060Community Member
asked in How Do I...?
How do I restrict embed Calendy to only view?

I added Calendy to my website, but I want the website visitors to only see the available schedule (not allowing them to book me without contacting me first). Please help, thank you.

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Sean Marlin
Community Manager
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Mathieu35715Community Member
asked in How Do I...?
Mode paiement: intégration Gocardless

Bonjour,Mes clients qui n’ont pas de carte de crédit ne peuvent donc pas payer via Stripe.Pour eux, sur d’autres plateformes, j’ai intégré Gocardless qui permet de convenir d’un prélèvement bancaire automatique. Cela est très pratique et plus ergonomique que PayPal pour le client.L’équipe Calendly pourrait-elle mettre à disposition la possibilité d’intégrer Gocardless comme mode de paiement lors des réservations des clients ?

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Sean Marlin
Community Manager
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gayalandCommunity Member
asked in How Do I...?
Book 1 with a number of guests for on timeslot

Here is an example of my issue.Any idea of how to workaround it?Let's say I will open a time slot for 20 people tomorrow at 08:00. a parent with 2 kids will only be counted as 1 with 19 remaining places and I need to be counted a 3 with 17 remaining places.I don't wont the parent to make 3 separate reservations

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Sean Marlin
Community Manager
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Marc-Allen55883Community Member
asked in How Do I...?
CAN'T SEND TEXT SMS TO IVORY COAST

Hi, we are a marketing agency that helps businesses increase their audience through online reservations. However, it is impossible for us to send SMS reminder texts to clients in Ivory Coast (Africa), and this is a big problem.

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Sean Marlin
Community Manager
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BobbietteCommunity Member
asked in How Do I...?
Fix contact's email address

The contact misspelled “hotmail.com” as htmail.com.  How can I change it for the workflows that go out?

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Sean Marlin
Community Manager
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Paul87770Community Member
asked in How Do I...?
Calendly fails to sync to Outlook 365 when one instance of a recurring item is deleted

Hello,I have searched the Calendly community forum topics extensively, and yet I have not seen my particular issue, even though it must be quite common. I have Outlook 365 and Calendly. My Outlook calendar is properly connected to Calendly. The sync works beautifully in real-time. Every time I create, change, or delete an appointment, Calendly is instantly aware of it. But if the appointment in my Outlook calendar is a recurring appointment, and I delete just one instance of it, Calendly fails to recognize that the appointment was deleted. Unfortunately this is quite common for me. I have many standing weekly meetings, but I can’t free up a block of time unless I delete the entire recurring sequence. For example, if I want to free up an hour to meet with a prospective client, I don’t want my time that I blocked off for a lower priority meeting to prevent it from being booked, which is exactly what it’s doing. This may be a big enough roadblock for me to consider researching a competiti

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Sean Marlin
Community Manager
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Richard78075Community Member
asked in How Do I...?
Allow to Disable Basic Notification and Update Workflow Process

Hi there, i think it sould be allowed, that you can disable the Basic Notification. The main Problem is, that you cant change the basic notfication for the host. The invitee receive will also receive an E-Mail from @calendly. I think it would per more professional if the invitee receive the E-Mail notification from the company e-mail adress. For this i make several worklows.But i cant disable the Basic Notifications. So the invitee and the host receive two e-mails. First Basic Notifiaction and second the E-Mail from Workflow. Additional i have a synchrosation with outlook. But i cant change the information that are directly in the appointment from the host. I would change the structure from the appointment Like: App. “Firstname” “Lastname” Book Service “Service”. But actually i have to change it manually. Thanks for your response

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Sean Marlin
Community Manager
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Diana44745Community Member
asked in How Do I...?
Antelación

Mis clientes solo pueden coger cita hasta octubre de 2024. Dado que soy organizadora de eventos (bodas, etc.) necesito que puedan coger cita como mínimo hasta 2026

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Sean Marlin
Community Manager
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Bibek78246Community Member
asked in How Do I...?
How can invitee attached receipt.

Hi Team,  How can invitee attached payment receipt while they make a booking? Thank you. 

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Thomas HaberdasheryCommunity Member
asked in How Do I...?
Change Font Style

Good day. I am embedding the Calendly scheduling calendar in my SquareSpace.com website. Assuming that I’d use CSS, I’d like to change the font, font weight, font color, etcetera in all of the calendar areas that have fonts. This would include the headings, meeting location, meeting time length, etc. Can someone please help? Thank you so much! 

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Allan_potts
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Test14202Community Member
asked in How Do I...?
How do I export contacts from my old Calendly to a new Calendly account?

How do I export contacts from my old Calendly to a new Calendly account?

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Allan_potts
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hind88215Community Member
asked in How Do I...?
Créneaux horaires sans aucun sens

Bonsoir,Je vois que mon Calendly ne propose de des creneaux horaires de 15h à 22h, deux fois par semaine. Je n’arrive pas à trouver où modifier les paramètres pour limiter ces créneaux horaires aux heures de bureau mais en adéquation avec mon agenda personnel. Quelqu’un pourrait m’indiquer comment faire?Merci d’avance pour votre aide.

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Sean Marlin
Community Manager
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Jay56234Community Member
asked in How Do I...?
New User Invite Email Not Being Sent

I'm an admin for my Calendly group. When I am inviting a new user, the email isn't going to their inbox. What is going on? 

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Alun45071Community Member
asked in How Do I...?
Online chat and help

I wanted use the on-line chat yesterday, however, when I tried to do this I got the following message:“The chat is experiencing technical difficulties and we’re working to fix it as soon as possible. We apologize for any inconvenience. Please try again shortly.”I tried again today and got the same message.I cleared my browser of cookies etc. and even tried a different browser but I still get the same message. 

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Sean Marlin
Community Manager
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Jessica03057Community Member
posted in How Do I...?
Removing account and replacing with another. Does it charge?

Hello,We have an account with 3 users/Seats. And we were billed for this month.Now I wasnted to remove one user and replace another one.  Question: Will calendly bill us with the new user? We don’t want to pay twice this month.

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Sean Marlin
Community Manager
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Clara63615Community Member
asked in How Do I...?
Redirecting users to separate sign-up sheet when slots are fully booked

Hi there,I’d like to know:What the booking screen looks like when all slots are fully booked up? Is there a way to edit this screen as a host, and redirect users to a sign-up sheet so they can be contacted for future events?ThanksClara

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Sean Marlin
Community Manager
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Ventas64530New Community Member
asked in How Do I...?
Purchase teams plan

Hi, I want to purchase the TEAMS plan.I have the agencys google calendar where I want the meetings to be scheduled, but in that calendar 2 sales representatives have access.I want to use the round robin option so both can have their meetings, my question is, I should only pay the agencys account in the teams plan and only select 1 seat and then invite the team members or do I have to add more seats for each sales representative?  

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Sean Marlin
Community Manager
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Chee33513Community Member
asked in How Do I...?
How to filter for scheduled_events?

Hi, may I know is there any way to filter scheduled_event api? I want to filter for event_type, so sorry if I have mislook in documentation, if it have mention in documentation can show me the part?

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Matt41255New Community Member
asked in How Do I...?
Change Host/Organizer of a collective meeting

Issue: All events are being created with person B as Organizer even if person A creates the calendly meeting link. Impact: Person A then cannot shift the meeting Tried: If I remove person B, then A is Organizer. When I add B, then they are Organizer again. I want A to stay as Organizer. Details: Collective event typ, using Google meets, B is super admin(me). Both are in the same team  

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Martin44054Community Member
asked in How Do I...?
Calendar currently unavailable

I have a live calendar that has been working for ages. It’s stopped working and this the onscreen message. Can anyone suggest what the problem is 

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Sean Marlin
Community Manager
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Jessie45806New Community Member
asked in How Do I...?
Group availability?

Hi Calendly! There are 3 of us on our CSM team. We have created a team round robin page for clients to book their implementation call. Round Robin seems to be the only way to distribute. We are not looking to distribute but show clients a “combined” availability. So, the client is shown a “team availability” if you will. Based on the time they pick, would dictate who the appt gets set with. I don’t think this is possible, please advise. I have watched videos, read articles, and I am fairly certain this set up is not possible. TIA!

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Sean Marlin
Community Manager
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Data72153New Community Member
asked in How Do I...?
Embed Styling for iFrame Background Color

I am embedding my scheduling form on my web site. My web site has a black background.  I am using the Calendly embed code but a white background keeps on appearing behind my entire form. And since my website is black, the white form looks terrible.  There is a SO question that addresses this same issue. This is my code to attempt to fix it. <div id="calendly-embed"></div><script type="text/javascript" src="https://assets.calendly.com/assets/external/widget.js"></script><script> Calendly.initInlineWidget({ url: 'https://calendly.com/MYACCOUNT/MYFORM?hide_gdpr_banner=1&background_color=1a1a1a&text_color=ffffff&primary_color=1ad605', parentElement: document.getElementById('calendly-embed'), resize: true }); var calendlyEmbed = document.getElementById('calendly-embed'); calendlyEmbed.setAttribute("style", "background-color:#00000000;min-width:220px;height:920px;"); </script>In the last line, you can

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Austin
Community Manager
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