How Do I...?

My team (2 people) need an agenda that allows the client to choose whether they want to meet via google meet or in person but calendly doesn't allow me to create a group event with more than one location. Can you help me? 

On one day I have appts set from 9:30-10:30a and from 12:00-12:30p. The first (1 hr) event was created directly on my calendar and the second (30 min) event through Calendly. Both my 60 and 30 min meeting events have before & after buffers of 30 mins.My Calendly SHOULD show the 11:00-11:30a slot as free BUT the troubleshooting tool shows the 11:00 slot is unavailable due to an after buffer. That makes NO sense. I’ve only ever set 30 min buffers, so there should be no legacy buffers messing this up.To add to the crazy, the 10:30 slot is correctly unavailable but due to a before buffer - it should be unavailable due to an after buffer. AND the 11:30 slot is correctly unavailable but due to an after buffer - it should be unavailable due to a before buffer. Something is seriously wrong.The result of these apparent bugs - which I’m seeing on multiple days in my calendar - is that my availability is less than it should be and my clients therefore don’t have as many choices of times as th

We use Stripe to accept payments on our Calendly appointments - but we have to use separate Events for those used by USA customers and our European customers.  We list the price in USD for the American Event and EUR for the other. (Our default currency in the business is EUR) Stripe have launched what they call Adaptive Pricing (detail on the link) - does this work with Calendly?  Will we be able to simplify the number of events we have by using this updated?https://community.calendly.com/search?q=stripe%20automaticThanksGary

I use Zapier to transfer the registration date to google sheet. All data transferred is correct except for the time. It is 7 hours ahead each scheduled event. How do I fix this to show the correct time.Example of date/time transferred from Calendly to Google Sheet:Thursday, May 16, 2024 at 6:00:00 PM Correct time should show 11:00 AM instead of 6:00 PMPlease advise on how to fix this error. Thanks!

I have calendly checking two calendars for conflicts. I primarily need calendly to check my personal calendar for conflicts, but I do not want my personal email address or my personal user name to appear anywhere on the calendar invites that customers set up. I only want my business name to appear on the invitations to customers. 

I’m using the free Calendly for a while and I’ve changed the language to Portuguese but when I send/share the link to my client all the text continues in English. Is there a problem or calendly works in this way?Thank you. 

Hi there,This is in regard to this topic. It’s closed for discussion now, but it needs to be discussed again. I don’t think the Calendy staff understand the significance of CalDAV and why you would want to integrate Calendly with CalDAV type calendars.Let’s start here: CalDAV is a protocol standard, it’s not a type of server. Here’s where you can read about CalDAV. There are a ton of email solutions out there - Gmail included - that support CalDAV. So, for Calendly NOT to integrate with CalDAV, you’re eliminating a ton of potential customers. Including me. My business stopped using Microsoft Exchange in 2021. I was a paying customer of Calendly, especially through COVID when I used it extensively. When we transitioned off of Exchange, I guess I didn’t realize that calendly did not integrate with CalDAV. As a result and when I discovered that it wasn’t supported, I had to drop off my subscription and stop advertising my calendar availability through Calendly. Similarly, my staff was usi

We host lectures all around the country and we’re missing a small feature in the round-robin event.Let’s say I have 5 hosts on a round-robin event. 3 of them are available at the specific time, our Meeting Booker, wants to arrange a lecture at the venue we’re talking to.I would like the Host to be able to see which of the 5 hosts are available at that time and eitherA) select the host who will do the lecture, between the three available onesor B) at least be able to see who’s available at the given time, before booking. Reason is, the venue we do lectures at, often have a very good relationship (or occasionally a bad one) with our Hosts and being able to decide “Okay, we send out your favorite guy” or “Ah, only Brian, who you hate, is available that day - how about we go with tomorrow, Susan’s available there.”

I am the client from China and would like to use Calendly. But I have an issue with sync to my outlook calendar. The issue seems to be caused by the outlook service in China is operated by 21Vianet instead of Microsoft.  You may see the explanation by Microsoft here : https://learn.microsoft.com/en-us/office365/servicedescriptions/office-365-platform-service-description/microsoft-365-operated-by-21vianet Could you please advice if there is another way to sync my calendar with Calendly?

Example: client asks me by email if we can meet later today. I want to be able to create the meeting so that the client doesn’t need to do anything. But I have buffers which will prevent a meeting being booked same day. So currently I have to go and edit the event type to remove the buffers, then book the meeting, then go and re-add the buffers.I’d love it if I could choose to override the buffers when I create a meeting on behalf of clients.Calendly simplifies the whole process of booking a meeting so I really want to be able to use it for all meetings, not just ones that clients book far in advance.Perhaps what I’m asking for is possible but I haven’t figured out how to do it yet?

I want to set up a collective event type where I have one host that always attends and then it rotates through two other hosts each time. Basically I want to be on each panel and for Calendly to choose two other hosts for the event from the round robin pool (and not just one). Is it possible to edit the number of hosts chosen from the pool?

Hi there. I can't unsubscribe from Calendly notifications because the link in the footer doesn't work properly. Could you please help me?Thanks

I am the account manager for our Calendly account - I have 6 colleagues who sometimes I need to reschedule Calendly bookings with and we also have a “round robin” set up.When a client originally books a Calendly appointment, this goes into my colleagues’ diary but if I log in to reschedule (at their or the clients’ request) the updated appointment is not reflected in my colleagues diaries. I wondered if this was anything to do with Calendar Sync settings in the Connected Calendars sections so I checked and it is only my calendar which is connected - is this is the issue?  If so, does that mean they need to log in and sync their calendars because I don’t know their passwords?Any help or advice would be appreciated. Thank you :)

Hello,is there any sample text to use in my own Websites “Data protection”, when using calendly?do calendly itself provide such a sample text?Thank you 

Hi there,It is impossible to reach customer service via the chat option.It basically says “waiting for an agent” for hours.All I want to do is download a proper invoice and the one that is listed in my account doesn’t have my name on it but Calendly’s (!!!).Is there an email address for billing that anyone has?Thanks.

I’ve been using Calendly for some time, and in the last 24 hours noticed that when meetings are arranged, and accepted, they don’t transfer into either my diary (user/account holder) or the attendee’s diary.  Essentially everyone accepts, but the meeting doesn’t appear in anyone’s diary.I haven’t changed any settings - so does anyone have any idea what to do?

I'm currently trying to integrate Calendly into our workflow at a small business and am hoping to optimize our scheduling process with multiple team members involved. Here are a few questions I have: Multiple Calendar Integration: How do you efficiently integrate Calendly with multiple team members' calendars without causing conflicts or overbookings? Are there best practices for ensuring that all calendars sync correctly? Group Events: We often need to schedule meetings involving more than one team member. Does Calendly handle group events well? If so, what are some tips for setting this up seamlessly? Time Zone Handling: Our team is spread across different time zones. What are the best strategies to manage this in Calendly to avoid scheduling errors? Customization Options: How customizable is the Calendly interface? Can we add custom fields or branding that reflects our company's image? Automation Features: Are there any advanced automation features in Calendly that you find

Hi Cimmunity,Is there a support phone number for Calendly? If yes, can someone provide it to me?

Recently the Chrome extension was updated which changed the UI. Because I’m not very happy with the changes I’d like to share my thoughts here.the “sidebar” doesn’t work well when you have more than three meeting templates. Clicking on the “Share Availability” button the dropdown disappears behind the container: Also note that the icons are cut off at the bottom. Not So nice… When I’m done copying the meeting link I now have to click on the X in the top right-hand corner to hide the “sidebar”. With the previous implementation this wasn’t necessary because it closed a soon as I clicked elsewhere. All in all changes that do not improve the UX, to the contrary. Or maybe others are happy with these changes?

HELP! I’ve sent out meeting poll invites and went back in to Calendly to delete meeting spots held for the next morning when no one responded. Since I did this ALL reserved meeting times have disappeared from my Outlook calendar and I’m afraid someone will now be able to overbook and steal the time slot(s) reserved for my very important meeting.

Hi, we are thinking about using Calendly for the website of our spa business. I have played around with the free version a little bit and so far I like it.  We have two slightly different usecases for it, but we only want to use the inline embed functionality (on a wordpress site). Here are the use cases:On each service landing page, we would like to embed the calendar (i.e. the event type landing page, or whatever it’s called).  We also have a dedicated booking page which basically has again all services listed plus the booking calendar for all of them.We would be fine to just embed all event types as single items for both cases (as I’m not so sure whether the actual booking landing page is really helping us in terms of UX etc.).  Now the questions:We have various service providers with various availabilities providing our services. The customers should be free to either see just all availabilities for an individual services (i.e. availability of all personnel providing this service)

In my schedule, I want to display the invite details form first. After filling out the form, I want to show the calendar. Is there a way to do that? I just want to change the order of things on the Calendly event page.

We have two meeting types setup - one is a group meeting type and the other is a one-to-one.We are wanting people to be able to book into the group meeting as well as the on-to-one on the same day/time but whenever someone is booked into the group, it blocks out the ability to book into the one-to-one.Is there a workaround for this?

Hi- my calendly is working fine- but when I open a meeting it has scheduled in teams- I have to go into the event in Teams calendar and choose “online meeting” myself- which then has to update to the other participants. Is there a way to just have this choice made before they schedule with me- so they are not getting multiple emails?

How can we connect the tiktok pixel with calendly to be able to track events? Specially if its web embed.