Unanswered questions

982 Topics

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Zippee63601Community Member
asked in How Do I...?

How to add guests that are automatically added to all meetings?

How can I add certain email IDs that are always included when someone books a slot using the calendly link?I want certain people to always be in the meeting sort of keeping them in CC for all bookings?

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10 hours ago
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Gg66832Community Member
asked in How Do I...?

client phone number prior to this update july 2024

hello,i’ve used calendly daily for the last 4+ years. i really like it, until now. i was able to roll with udates and changes, however, the fact that i can no longer click on phone numbers to directly call or text clients has my workflow totally upended. i often need to directly communicate with clients quickly and this communication is critical to what i do. is there a workaround for collecting phone numbers that are still linkable / clickable?  on another note, the new GUI format for viewing booked appointments seems totally upside down to me. the client entered info is the most important to me and you’ve pushed it to the bottom of the page , and made the font smaller. the meeting location and host info is absolutely the least important to me, as i’m the host , and those types of details stay pretty constant for me. the customer info is what most important for me to view easily. in other words, i really miss how appointment details appear to me from all other previous versions of cal

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jillian
Community Manager
14 hours ago
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Ed40478New Community Member
asked in How Do I...?

Calendly branding not turning off

When I choose the option to turn off the Calendly branding it is not working and leaving the Calendly branding on the scheduling and booking pages. Any thoughts out there? Thank you!

4
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16 hours ago
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Carlos012156Community Member
asked in How Do I...?

Future availability beyond 3 months

My clients need to be able to see my calendar more than three months out. How can I change settings to allow this?

2
C
17 hours ago
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Eva82345Community Member
asked in How Do I...?

Multiple Pages One Company One Google Calender with subcalender - how to?

English:It's about colleagues from department 1 being able to see what appointments have been booked in department 2. And the other way round too. So that a consultant can always switch between the stores. The background is that we have two stores in one building. One is a goldsmith's, the other a specialist wedding ring store. It would be very nice for us if we could book appointments on both websites and save them in two different calendars in one Google Calendar account. So that all colleagues can immediately see what has been booked and where.Is that possible? Without having to start a second account? German:Es geht darum das Kollegen aus Abteilung 1 sehen können was in Abteilung 2 an Terminen gebucht wurde. Und das ganze auch anders herum. So das immer ein Fachberater zwischen den Läden wechseln kann. Hintergrund ist das wir zwei Ladengeschäfte in einem Gebäude haben. Eines ist eine Goldschmiede, der andere ein Trauringfachgeschäft. Es wäre für uns sehr schön wenn wir Termine auf

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jillian
Community Manager
18 hours ago
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WernerKCommunity Member
asked in How Do I...?

adding mobilenumber to events creates via contacts

Hi I’m using the contacts-section within calendly to schedule new meetings with my clients. This is very helpful, because it’s very fast. Especially I can change the duration of the planned meeting during this process.But there is a big disadvantage: I can’t enter a mobile number for the text reminders (SMS). So the client only get email notification.Is there a way to use the contact section for scheduling new events AND sending text reminders via SMS (as it is possible when I book a new meeting within the planned meeting section). thanks for your support werner

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19 hours ago
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yhy_Community Member
asked in API + Webhook Help

Content-Security-Policy: calendly requires unsafe capabilities

Hi,We’re setting up the calendly integration but are surprised to see that it doesn’t work without greatly relaxing the Content-Security-Policy in use in our app: in order to work, calendly requires the ‘unsafe-inline' and ‘unsafe-eval’ on both the script-src and style-src fetch directives. This is making us more exposed to CSRF and XSS attacks.So my question is: are you aware of this, and are you planning to update your JS code?Thanks

1
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19 hours ago
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Marsha42205Community Member
asked in How Do I...?

How do I make an event with invitees only

I am trying to make an event that is closed to my invited friends only.  It has an eye with a line through it.  

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jillian
Community Manager
19 hours ago
Podcaster70
Podcaster70Community Member
asked in How Do I...?

Location default

I need help. Every time I schedule a meeting my calendly is using the same location link for every interview or recording i do. I have to ask the interviewee to leave and resend a new link. I get this for every interviewee. the code at the end cannot be the same. I dont know if its a calendly issue or streamyard issue.

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jillian
Community Manager
19 hours ago
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MonaB75Community Member
asked in How Do I...?

Is it possible to make my primary link a single-use link?

Hello! I have a questions and I’m hoping that the Calendly Community may be able to offer some guidance. I have an event set up for interviews, and I use the primary link to send out to candidates so they can book time with me. I would like to have it set up so that, once a candidate uses that link, they can’t use it again. I know that users can generate a single-use link, but I have to do that individually for each candidate, and I’d prefer to keep this process as automated as possible!Is it possible to set up my event in such a way? I hope this makes sense!Thanks for any advice you can offer!

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Sean Marlin
Community Manager
1 day ago
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Matt03436Community Member
asked in How Do I...?

Emails Sent via a Booked Meeting

We use calendly to book our demos for our product and for the most part it works great however the emails that come out of it are very hard to understand. I am able to modify the calendar invitation emailBut we get another email that is prefixed with New Event: that we can’t seem to control the contents of.And we also can not get the post meeting email to sendAny good doc on this or tricks?

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Sean Marlin
Community Manager
1 day ago
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Alyse87606Community Member
asked in Professional Services User Group

Round Robin Event w/Choice of Locations

When scheduling meetings with one host, there is an option to offer multiple locations. Is that possible for a round robin event? We would like invitees to have the choice of scheduling a meeting with one of us either in-person at our site or over Zoom. Thanks!

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Sean Marlin
Community Manager
1 day ago
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Iris58835Community Member
asked in How Do I...?

PayPal Integration Error

Hello,  I am unable to connect PayPal with my Calendly. Every time I try I get the message that my account needs to be verified. PayPal says it is verified and that it is a Calendly issue. Please help. I have been trying to do this for about 2 weeks already. I been in contact with PayPal and nothing can’t be done\.  

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jillian
Community Manager
1 day ago
Todd75416
Calendly Connector
Todd75416Calendly Connector
asked in How do YOU use Calendly?

I use Calendly to support my independent consulting business

I’m a longtime user of Calendly and my use cases for it have expanded considerably over the years. In this Loom video, I go over my most used Event Type, the Intro Meeting, which covers a lot of different situations by which have first conversations with prospects and professional connections.What I didn’t share in the video is how I have the link for the meeting very close at hand. I have it saved as a macro on my Mac using the Text Expander app, which allows me to add it to any exchange with a simple text string.

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jillian
Community Manager
1 day ago
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George50818New Community Member
asked in Teachers + Education User Group

NEED more ability to move events to other Teams or Members.

NEED more ability to move events to other Teams or Members. I read the guides. But somehow missed where we could not MOVE events between teams or team members. This is a MUST. Also, NEED the ability to over-ride availability for a specific event, such as a checkmark that says “ignore availability and always show as available for this event.”

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Sean Marlin
Community Manager
2 days ago
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mrflibCommunity Member
asked in How Do I...?

Feature suggestion: Over-ride availability toggle when employee reschedules / schedules an event

Sometimes we are happy or need to meet with a customer outside our standard hours. I believe we can schedule a one-off event for these, but a quicker way to manage this would be an “override availabilty” button during the scheduling or rescheduling from an employee login. This ensures all of the correct information is gathered and presented, as these normal events have had a lot of time in to setting them up. Example in point, for an event type we have no availability this evening. However, we need to move a customer from next week and they can come in tonight. We can’t reschedule them to tonight without changing the availability of the host. We are happy to see them tonight, as we are rescheduling them. If there were a button for us to over-ride availability and book any time, that would be helpful. This would leave all other events untouched, and would only override for this one-off booking. It would also keep all of the details of the event correct. Example crappy photoshop. I can’t

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2 days ago
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Christophe23057Community Member
asked in How Do I...?

Modification du lieu apres reservation

Bonsoir Je m’aperçois que les modification après RDV sont très limité je me trompe (impossible de changer le lieux, le service voir même l’heure)  Je profite pour une autre question : sur mon agenda clous lorsqu’il y a une annulation celle-ci s’affiche dans l’agenda et reste. Y a t il une fonction pour qu’elle disparaisse ou faut le faire manuellement  Cdlt

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Sean Marlin
Community Manager
2 days ago
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LexANew Community Member
asked in How Do I...?

Check in for meeting

Can I check someone in for a meeting that they booked in person? I see there is a feature for “no show” but I would like to know if the person actually showed up for their meeting and at what time. Would be great to be able to check them out as well as they leave. If they were not checked in I would like the booking to be marked as no show.

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Sean Marlin
Community Manager
2 days ago
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Christophe23057Community Member
asked in How Do I...?

Bloquer des plages horaires

BonjourJe ne sais pas si c’est possible je m’explique. J’ai configurer 5 séances jour sur une plage horaire de 9h-13h / 14h-19H . si par exemple j’ai déjà 2 RDV le matin (10h et 11H) je souhaite bloquer 9h et 12H. Idem pour l’après midi si j’ai déjà 18h et 16h en RDV je voudrais bloquer 14h et 19h par exemple. C’est pour vraiment optimiser mes rdv et de ne pas avoir trop d’attente  Merci

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2 days ago
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Nicole77215Community Member
asked in How Do I...?

I can not change the link for my round robing meeting

Hello. In all my other event types I am able to customize a simple link for my clients and prospects to use but on the round robing one the option Event Link usually available in the section Options of the Reservation Page is not there. Is there a solution for that?

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jillian
Community Manager
2 days ago
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Anne02440Community Member
asked in Professional Services User Group

How to capture Booked payments event to GA4?

I need help!The GA4 measurement ID was integrated to Calendly - based on this https://help.calendly.com/hc/en-us/articles/360001575393-Calendly-Google-Analytics#calendly-google-analytics-0-0Scenario of booking: after the details are filled-in, there is the price included. Then payment details will be entered, then user will click the “Schedule Event” button.If this is the event for the successful booking “invitee_meeting_scheduled”, what is the event looked like in GA4 for the successful booking with payment? Will the purchase event automatically be captured in GA4 for the successfully booked with payment?I need your insights. Thank you!​​​​​

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jillian
Community Manager
2 days ago
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1847FinancialCommunity Member
asked in How Do I...?

Scheduling Issues

I have two events on my account where people have the ability to schedule time in my conference room or in one of my shared offices.   It seems when someone schedules time in the conference room, the system automatically blocks off the same day and time in the shared office.  How do I fix that?

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Sean Marlin
Community Manager
2 days ago
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Izabella78458New Community Member
asked in How Do I...?

Diffrent time zones

How do I make sure that emails reminders are showing my clients time zone and not mine ? Both reminders and calendar invites is in my times zone, even tho I have the setting, they calender should being viewed in their own time zones. This is a nightmare admin wise, I need to manually rebook them, because they are showing up on the wrong time. 

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jillian
Community Manager
2 days ago
MrSimonEmms
MrSimonEmmsCommunity Member
asked in How Do I...?

How do I use Calendly for community office hours sign up?

I’m admin of a software community and we have a regular office-hours meeting. I’d like to use my Calendly (professional plan) to help set up the meeting. The workflow I’d like is:I create a meeting time (eg, last Wednesday of the month at 4pm) and with the meeting name and the call details (in this case, Google Meet) I share a Calendly link with my community that people can then subscribe to, creating an event in their local calendarSo far, I’ve been using the Meeting Poll workflow with a single proposed time. This works broadly fine, but it has a couple of drawbacks:I have to remember to convert the proposal into an actual meeting in the days before the event. I’d like for this time to be a firm time (ie, not a proposal) as soon as I create the time it means that I have to balance doing it early enough (so that people know it’s actually happening) with doing it late enough to capture straggler who want to join (there’s always people who want to join, but don’t want to commit early for

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Sean Marlin
Community Manager
2 days ago
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Lassemand98Community Member
asked in How Do I...?

Making space between each line on text reminder does not work

HelloI have a problem with my text reminder function.I cannot make any space between lines to make it look nice.Even though i press enter to make space and click save it does not apply. Look picture.This is how it looks on the text: It looks so bad. Please help :/

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Sean Marlin
Community Manager
2 days ago
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