How Do I...?

I have had attendees get very confused, and meetings be missed, because the attendee rescheduled. It generated a new Microsoft Teams link. I don’t know how, but they will end up using the link from the first meeting and not the second one. I’m not sure why it has to change. In Outlook when  you update an appointment, the Teams link doesn’t change.I  believe the user has to remove the old version of the meeting from their calendar. We even send them an email TELLING them that the Teams link has changed, and sometimes they ignore it and we still have issues. I don’t know how to resolve this.

Hallo zusammen,bei meiner Veranstaltung sind noch “XY Plätze übrig”...so wird es der Person angezeigt, die sich anmelden möchte / einen Zeitslot buchen möchte.Gibt es die Möglichkeit das Wort “Plätze” in einer anderes Wort umzuändern? Vielen Dank schon mal vorab.

Hello,I have just started using the calendar and it seems that my clients who do not speak english (most of them) have problems with filling the dates and knowing where to click next on the calendar. Is it possibile to translate the calendar to other languages - namely Polish ? I'd love to do that, i could even help the devs with translations - its really straight forward i think.Thanks

I’d like to turn the calendar sync with my google calendar off for one specifc event, but leave it on for the others. Is that possible?

I want to ask about: If one of my clients book an appointment with me, will he receive a notification that your appointment will be shortly, or is this feature paid for and requires a subscription?

We currently have Calendly synching to Copper CRM via Zappier 1:1 so whereby when a calendar invite is created in Calendly, the participant gets synched to our Copper CRM. As our team grows and we add more users to Calendly is it possible to have n+1 number of users from Calendly automatically have synched contacts into Copper CRM? If so, do we need a Team or Enterprise plan to do this?

We are looking at how to give our customers a self-serve experience to schedule calls with the Support agent handling their cases and also improving the agents experience on how to better schedule calls with customers.Our support portal and Case Management is all SalesforceTell me what cool things have you done with this integration.Thanks

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I love to add questions to gain insights and intelligence into a potential client's needs before the call.  Questions to understand your potential client before the call. 

How do I allow different event types on my account to crossover times ie. if one event type is booked at 1pm on the 27th then how can it also show as available for this date and time on another event type within the same account? We use calendly to book housekeeping across our 5 buildings. We have 5 housekeepers and one manager who has to login to each calendly account to discover booking times. Housekeepers do not have email addresses so we’re running out of ‘admin’ mails to use and is not cost effective to keep having to buy seats. Please help.

Hi there,I have set up integration with our organisation's marketing automation platform to handle all email notifications when booking through Calendly, but we can't turn off the notifications from Calendly. While this doesn't seem possible currently, could this please be passed on as a feature request.Cheers,Jackson

allows clients to book multiple appointments in one go. The system should automatically schedule additional pre-configured appointments, marking these slots as unavailable to others.Is it possible to configure in Calendly and how ?:)

We’ve got a group of 6 executive team members, most of which all have individual Calendly plans. Is there a way to add their existing accounts to a group without paying again for “seats?”

 I was playing around with Wix bookings, since I have it included in my website plan and came across this. This would be PERFECT for my business. Is there any way to set this up with calendly? I’d hate to shift away from this program but this might be a dealbreaker! Thanks, Andy.

I paid for a professional annual subscription in June of 2023, however, my account is showing I am on the free plan and I don’t have access to any of the professional features anymore.  I need someone to re-set my account ASAP so I am on the right subscription and can access the right features.  A copy of my paid invoice is attached for easy reference.  I have submitted several help desk support tickets and they have all gone unanswered.  It is SO FRUSTRATING I cannot talk to a live person and get this resolved quickly.  I am not getting what I paid for...please help! [INVOICE REMOVED BY MODERATORS FOR CUSTOMER PRIVACY]

I have Calendly synced with my google calendar. However, I cannot get my the questions/answers or even the persons phone number to show up on my google calendar. The only information that populates onto my google calendar is the name and email address. 

When an invitee clicks on the meeting link, they see a dialogue box that says that the meeting is scheduled for Thu, Jun 22, 2023.  This is of course the wrong date.  How can I change it so that it says the correct date?  Everything else is working fine.  The email confirmation is showing the correct date.  Please have a look at the screenshot above.Thank you in advance for the help. 

hi all, I’ve been a calendly customer for a while but cannot find an area to send a question or contact customer service now. I’ve got an issue with a past/cancelled event. The area in help center won’t let me type my question and I don’t see the text/chat option available either. Even tried connecting through the sales page and it won[‘t accept my email because it’s not recognized as a “business” email? I’m so confused. Anyone having this issue connecting with customer service? They’ve been good in the past but I’m hitting a wall now. Am I missing something?? any help would be appreciated, thank you!!Rachel 

The fact that we are not able to set the minimum notice based on working days is a serious limitation of the tool. As an account management function, we use Calendly to schedule in-depth meetings with our large pool of clients that take several days to prepare. While we want to ensure that we can adequately prepare for these exchanges, we also want to maintain our fast-paced and dynamic image by not limiting the booking window to several weeks in advance.The current options make this quite difficult: if I set the minimum notice to 4 days, I risk being booked for Monday or Tuesday at the end of the week, with very little time to prepare. The only workaround I have found is to always add 2 days notice to allow for a weekend in between dates. This is not ideal as those booking a meeting in the first half of the week are automatically disadvantaged and should be able to choose earlier slots instead.So I would like to be able to set a minimum notice based on working days and ideally taking

I run a sports trainings session where I can train up to a maximum of 8 players per session. On the Calendly event function when choosing times - is there a way for folks to book the same session time - maximum 8 players, and then once I hit eight signups, then that block of time stops, and prevents more folks from signing up, and just move them onto another date/time? 

Because I was not subscribed to Calendly, I received this message when people scheduled an appointment on my paid event: The Calendly meeting was successfully scheduled but we were unable to collect payment via Stripe. Now my question is, now that I am subscribed to Calendly, did the client get charged and will I receive my money?

Can anyone let me know if it’s possible to do the following with Calendly:We have a team of 4 people, and we’d like to setup external interviews where the invitee can pick a slot with any of us, with the rest of us to be added as optional. i.e. ideally when an invitee goes to an event page, they can pick a slot based on any of our team’s availability, that team member becomes host. Ideally the calendar invite uses that team member’s Zoom link, and adds the other team members as optional invitees.While the Round Robin gets close to the above, it doesn’t look like it adds the other team members to the invite, so we’d have to manually do so. Also, not sure it can use the host’s Zoom vs the same Zoom for all interviews.Many thanks!

Hello,I want the ability to create multiple events (which I have), but I want to set up a single availability schedule that the two events can share. For example: Next Tuesday, I’m available from 10:00 am to 4 pm. I have “Let’s Chat” and “Audit a Course” events. When someone books an appointment at 11:00 am for a Let’s Chat event, the time is no longer available on the Audit a Course event calendar.I do have my Google Calendar synced with both event types. I’m hoping that scheduling the event into my Google calendar will cause the availablity to disappear in the other event type.I hope that makes sense. I do hope that this is possible or the administration of the calendar will be impossible.Thanks

I have been having issues using Calendly and I simply want to speak with customer support. Does Calendly not provide this service? 

I am using namecheap’s privateemail.com email service for my domain.Has anybody been successful in integrated their privateemail calendar with calendly and, if so, how?