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How Do I...?

Trying to figure out how to do that thing? We can help.

  • 1,753 Topics
  • 4,230 Replies
1753 Topics
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Rebecca15817Community Member
asked in How Do I...?
Reporting on Event Availability

I have multiple Event Types for various Teams. I want to get a high-level overview across all the teams or even each team, where I can see how many time slots are showing per day. Aggregating timeslots by region would also be a plus. I have customers who want to book sessions of a specific event type with us, but I can’t easily see when I am resource constrained.

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Kelsi
11 months ago
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LucasCHPCommunity Member
asked in How Do I...?
How can I offer multiple bookings as a same time? 

Why my clients can't booking multiple times as a same time? How can I offer multiple bookings as a same time? I'm psychotherapist and my patients has recurring times in same month. 

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Kelsi
11 months ago
Johnny23482
Johnny23482Community Member
asked in How Do I...?
more than one duration

Isn’t it possible to choose more than one duration of an one on one event?I want people to choose more than one duration ex a photo shoot that people could have the opportunity to 30 min 60 min or 2 hours Not possible?

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Kelsi
11 months ago
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Ryan40228Community Member
asked in How Do I...?
My google calendar is synced, but my calendly availability isn't changing

I  have synced my google calendar with calendly and have ensured it is in fact the correct account, and that all my calendars are “sharing” with that account… All of my events are set to “busy”, yet my calendly availability is remaining as default and nothing is changing…I have tried unlinking and relinking my google account to no avail… Am I missing something? 

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Kelsi
11 months ago
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João07507Community Member
asked in How Do I...?
Integrating Make, Calendly, and Google Sheets for Appointment Data Transfer - Need Help!

I am using an integration of Make and Calendly, and I wanted to ask how do I make the date and time of the appointment on Calendly go to a spreadsheet on Google Sheets?

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Kelsi
11 months ago
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D'omem66854Community Member
asked in How Do I...?
how to use own number in text messages

Hello, I just added my portuguese phone number in the admin space, hoping all text reminders will be identified with my number. Unfortunately is not working, as the platform keep using a standard number. Anyone can help? Thanks.

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Kelsi
11 months ago
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Mandy56382Community Member
asked in How Do I...?
Time Slot Availability Not Showing

I just created an event for Christmas Mini’s. I have time slots available for 15mins each throughout a time period. For some reason its only showing certain time slots. Even slots that aren’t booked are not showing up . HELP

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Kelsi
11 months ago
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William83767Community Member
asked in How Do I...?
Is it possible to move billing plan from one email to another

Hi, I have recently started a new business in a new name and with a new domain, and therefore with a new email. I bought the plan through my old user and old email back in January 2023, and I was therefor wandering if it is possible to move the billing plan over to the new email/user? To not waste the last 2 months.And if so, how one might go about doing this. Thanks in advance!

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Kelsi
11 months ago
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Olivia82882Community Member
asked in How Do I...?
How to 'archive' or save a Calendly event to keep guest details

Hi all,  Random enquiry here: I’ve set up multiple meetings for a client who has now asked for them all to be cancelled and they will come back to me when they can re-book. However, having input all that data and replicated over multiple meetings, I would like to archive or save the basic information of their meetings so I don’t have to re-enter lots of data.  Does anyone know a way I can do this?  Thanks :) 

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jillian
Community Manager
11 months ago
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Kirstie60275Community Member
asked in How Do I...?
time is wrong on email confirmation

If I book the 7pm-8pm slot on Calendly I get an email confirmation saying 6pm-7pm… it also comes through to my zoom as 6pm-7pm… how can I fix this?

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jillian
Community Manager
11 months ago
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Employee
melisafEmployee
posted in How Do I...?
I can’t connect my ical!

Hi!Calendly currently integrates with iCloud calendar but not iCal. A bit of context on why this is, the Apple Calendar app (or iCal) you may be used to seeing on your MacBook or iPhone isn't really a calendar at all, but rather a calendar viewer. Since iCal/Apple Calendar is simply a display interface where a user can view other online calendars, it is not possible for Calendly to integrate directly with Apple Calendar/iCal. You can connect your iCloud calendar in Calendly by navigating to your Calendar Connection page and selecting iCloud. Once you select iCloud, you will follow the prompts to connect your calendar to Calendly.  Please note, the iCloud connection requires you to have 2-factor authentication turned on and an app-specific password prior to connecting your iCloud calendar in Calendly. You can view full steps here: Getting started with iCloud calendar. 

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11 months ago
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Tessa51570Community Member
posted in How Do I...?
Please add a feature to limit number of specific event type bookings per week!

One of my appointment types (custom appointments) require MUCH more preparation/work ahead of time, while another appointment type requires zero prep work ahead of time (pre-made designs). I understand that I can limit the number of custom appointments per day, but I’d like to limit the number of them that are booked each week. However, I don’t want to limit my custom appointments to specific days of the week, because this will certainly alienate some of my clients with limited schedules, and I will lose out on business.This lack of customization is a bummer - I know that Acuity has this customizable feature - it would make a great deal of difference in my work life if this feature were implemented on Calendly!Thank you 

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jillian
Community Manager
11 months ago
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Services35533Community Member
asked in How Do I...?
Event duration more than one day

Hi, I want to know if it’s possible to modify the duration of an event to be 2 day. In more details, when the user book the event, his calendar will be booked for today and the next day.  Thanks!

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Kelsi
11 months ago
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Job78414Community Member
asked in How Do I...?
Two separate locations on one event

Hello, is there a way we can add two separate locations for our participants to choose from on one event? 

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Kelsi
11 months ago
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AnnabelleMayWebsterCommunity Member
asked in How Do I...?
Booking clients in from the back end

Hello, Can you book clients in from the back end? 

1
jillian
Community Manager
11 months ago
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Vincent66772Community Member
asked in How Do I...?
Unavailability feature lost

HelloI am encountering an issue related to the unavailability feature in your new platform. Specifically, I am unable to find the previous option to block off specific dates in all calendars.Additionally, it appears that if an all-day event or multi-day event is scheduled, Calendly still offers slots for new appointments on those days. This is causing scheduling conflicts that could be avoided.Could you please assist me in resolving these issues? I would appreciate your prompt attention to this matter.Thank you in advance for your support.

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Kelsi
1 year ago
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Event38212Community Member
asked in How Do I...?
Have 1 user book multiple slots of same event (Like a teacher would for the class)

We regularly have school classes booking our hiking trips with one host. There always are 11 slots period but i havent found a way to enable the user of paying for all slots at once. this is important for us since these are the most important type of customer, should also be in your interest.setting it all up as a group event would only regard the number of hosts, correct? CheersKarl 

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jillian
Community Manager
1 year ago
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Vicky DiGiCommunity Member
asked in How Do I...?
How do I categorize my Events?

I would like to have a button for Clients to select where I then have different Events offered.Is this possible in Calendly?

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jillian
Community Manager
1 year ago
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JordanLangdonCommunity Member
asked in How Do I...?
blocking time in google calendar

Hello there!Brand new to using calendly. I have integrated 2 google calendars with my account but the times I have scheduled as “available” in calendly are not blocking those dates/times in my google calendar. How do I change this so I don’t double book something and can easily glance at my google calendar and know my open calendly dates? Thanks in advance for the help! 

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Kelsi
1 year ago
2
204Community Member
asked in How Do I...?
location options by day

Wondering if there is a way for me to offer specific location options for each day in an event.  For example, on Monday I want only Zoom to be available as a location option and on Tuesday I would like In Person meeting to be available, all within the same event. How can I do this without creating separate events?   

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2
1 year ago
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Heidi50583Community Member
asked in How Do I...?
Has the availability calendar changed?

I do not work a typical 9-5 job, so my availability changes weekly. This used to be pretty simple to manage using the month view under the availability tab. I could select one or multiple dates that I wanted to change and it would easily update. Now it seems to require that I put in date overrides for every single day of the month, one at a time. Has something changed or am I just looking in the wrong place?

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1 year ago
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Rachael07Community Member
asked in How Do I...?
Updated Calendar not Syncing

I just had to switch my calendar to Outlook 365. It is connected properly, however, I have future appointments that were made weeks, even months ago, but they are not importing or syncing. New appointments are - just not upcoming ones made prior to this new installation. Help?

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Kelsi
1 year ago
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Raquel21014Community Member
asked in How Do I...?
My invitees cannot cancel or reprogram events from the link they get on booking confirmation.

Hello there, I am new to this community. I’ll tell you my problem. I wish you could help me out.I recently added Calendly to my website. It works just fine and I am happy with it. The thing is, when one of my invitees books an event with me, they get a confirmation email. In this email there’s a cancellation and reprogram link in case they need to modify their booking, but the link does not work. When they click on it, it leads them straight to a “page not found. 404” website. On the other hand, it does allow me to cancel them from my Google Calendar app. Does anyone know why this happens and therefore fix it?

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1 year ago
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InnerVisionWellnessCommunity Member
asked in How Do I...?
Pre-paid event cancelations/Stripe integration

If my client pre-pays for an event/appointment, if they cancel, does the Stripe integration refund their payment? If so, can I prevent this?

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1 year ago
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Boris02608Community Member
asked in How Do I...?
Buffer in calendar

I have created a calendar for specific days and hours. Tuesday and Wednesday from 10:00am to 05:00pm. Some people already booked but after each booked schedule, there is a 1 hour buffer, so these times are booked. Buffer before and after is not switched on. Any idea? Thanks.

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1 year ago
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