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Scarab20Community Member
asked in How Do I...?
Country based declinations

Our users are receiving invites from countries where our services are not available. This information is posted on our site but some are not reading all the details. Is there a way to limit or auto-decline invites from certain countries?As an aside, these invites we are receiving are not spam. They are legitimate requests but we, as a company, cannot help them. Let me know if my explanation is not clear. Thanks, Sam.

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Dresses24752Community Member
asked in How Do I...?
Maximize number of bookings per day

How can I ensure that if we allow each customer to book 1.5-hour appointments, we maximize the number of bookings during our opening hours? I want customers to start booking right from 10:00 AM instead of 10:30 or 11:00 AM. Sometimes, this difference results in losing up to two bookings per day, which is a waste of revenue.

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greglynchcpaCommunity Member
asked in How Do I...?
Setting availability going forward

It’s tax season, and will be until April 15th. I have Saturday availability until then, but post-season I am closed on Saturday. Is there a way to schedule Saturdays starting on April 19th as being unavailable without changing all of the prior Saturdays, without having to change them one by one?

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Adam00808Community Member
asked in How Do I...?
Is it possible to have a Group Event that is also a Round Robbin Event?

The Group Event is how we schedule our candidates for phone interviews. The recruiters call the candidate within the window. I’d like to make the Group Event also be a shared event. Round Robbin allows one candidate to rotate through the hosts (we’ve done this before, but at the time it was only the tradition setting where we’d set a timeframe for a call and an interval of time). So I’d like to do a Group Event + Round Robbin Event. Is this possible and if so what is the workaround to get to it?

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yphCommunity Member
asked in How Do I...?
conflit entre 2 types d'évènement (groupe, privé)

comment éviter cela automatiquement ?

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jillian
Community Manager
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DodoCommunity Member
asked in How Do I...?
Appointment scheduling with multiple participants

Hello,I’m facing the following challenge:I want to schedule a meeting with three people from the same company, and all three participants should receive a meeting confirmation. How can I achieve this in Calendly? Here’s my ideal scenario:I’d like to define the maximum number of participants for the meeting in the event settings. On the booking page, I should be able to add all participants by entering their first name, last name, and email address. Each participant should then receive an individual email confirmation for the meeting (based on my workflow setup). Looking forward to your support and help!Thank you in advance!Best regards,Dominik

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David
Community Manager
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Lucile40727Community Member
asked in How Do I...?
Connection outlook exchange et calendly

Bonjour, j’ai réussi à synchroniser outlook exchange et calendly mais je ne vois pas les rdv s’afficher dans mon agenda outlook; quand ils sont pris.Que dois je faire ou où trouver l’information?

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Juston TheRazorCommunity Member
asked in How Do I...?
Unable to change profile details — "Server Error, Please Try Again Later"

Title sums it up. I’m trying to change my profile picture, country and timezone, yet I keep getting this error message.I’ve tried clearing my cache and cookies as well as attempting the change from multiple devices, including one that’s never had a Calendly log in ever, all to be prompted with the same message, so the error is clearly either in my account or server-side.Anyone else have the same issue, or ideally a solution?

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Gary85563Community Member
asked in How Do I...?
How to make individuals from group one only able to book during week one and individuals from group two only able to book during week two?

I photograph senior portraits.  I photograph multiple schools.  I have names and passwords for each senior.  I would like to upload a list of seniors, passwords, school so seniors from school 1 can book during week 1 and seniors from school 2 can only book during week 2 etc.  It that possible, where can I find information about how to control booking?

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David
Community Manager
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Jessica02463Community Member
asked in How Do I...?
Calendly refuses to let me restart my subscription, due to a 'Billing Server Error'

I have tried many times both yesterday and today, to restart the subscription that I paused over the holiday period. Calendly keeps giving me a "Billing server error. Please try again." error. I’ve double-checked my company card details and limits and everything is in order - it’s the same card that was working previously for my recurring Calendly billing when my subscription was active a month ago. I keep trying to reach human support through the chatbot about this, it never directs me to anyone. I also can't find any bug report flow within the app.  Calendly team - please can you direct this to the right people to get it fixed, so I can get my subscription back up and running soon? I need it for an email send, and if it still continues to fail I’ll need to turn to an alternative solution to get the job done.

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Chelsea333Community Member
asked in How Do I...?
the search feature is not working on this page event type page unless a user is selected

The search feature is not working on this page event type page unless a user is selected. I’m trying to search for an event type when All Users & Teams is selected:  the result is only showing up if a specific user is selected:  

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David
Community Manager
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Eavan74068Community Member
asked in How Do I...?
How to have Calendly ignore a certain “Busy” event on my calendar?

On my Google Calendar, I have a "busy" time set from 9 AM to 12 PM every day to avoid unnecessary meetings.But I would still like to make this time slot available for booking through Calendly for specific people.Is it possible to configure Calendly to achieve this setting? If so, could you provide steps or advice on how to set this up?Thank you!

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David
Community Manager
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9GqPZDCommunity Member
asked in How Do I...?
Feature Request (or how to?): Manual Host Selection

I’m looking to make our Calendly events similar to how Microsoft Booking is setup where a client can manually select which host they want to meet with. I’d also like the ability to add multiple meeting “location” options to this event.  I tried to create an event using the round robin event type, but as far as I can tell that would just push the event to any host in the round robin. I’m just looking for a way to allow our clients to manually select which host they need.

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Fellowship88030Community Member
asked in How Do I...?
How do I allow a facilitator to select a time to then use as the group event?

I want to support my educators to schedule sessions in our calendar that then allows the learners to join that group event as invitees.  I am currently using the one-to-one event type for this but thought it would work to schedule an event for multiple attendees.  I am finding that it doesn’t work this way. Does anyone have suggestions for scheduling within a facilitators busy schedule and then adding that time for learners to attend the designated slot? Thanks for any help!

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Dina66040Community Member
asked in How Do I...?
How to reschedule an existing meeting to take place outside of my listed availabilities?

I am looking for an easy way to reschedule an existing scheduled meeting to take place outside of the normally listed availability?Case in point today: client books a meeting at 11:00 am. My normal working hours go to 12:00 pm. He then calls me and asks if we can exceptionally hold the meeting at 12:00. I say yes, go in Calendly, choose the meeting and click reschedule, but I don’t seem to be able to override my normal availability and book it for 12:00 as the option is not available.  I then went into my calendar, that is linked to calendly, to reschedule it from there, but my client did not receive an updated calendar invitation.  For reference, I am on a paying “standard” plan.  I am looking for an easy, user friendly way to do such minor schedule changes - without having to create special events, etc.  Thank you for your guidance!

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Richard64337Community Member
asked in How Do I...?
How do I get new meetings to appear on Calendly schedule to avoid getting double booked?

New meetings appear on my Google calendar but they don’t appear on the Calendly schedule unless i go in myself and change the availability. Shouldn’t meetings booked through Calendly appear on the schedule / availability automatically??  I’ve spent ages trying to figure this out!

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Radiorebelde21Community Member
asked in How Do I...?
Visualización mes a mes

Hola, buenos días, soy nueva aquí y me gustaría saber cómo podría hacer para que las personas solo puedan reservar reunión y ver disponibilidad en el mes que estamos.Por ejemplo que ahora mismo solo se pudiera ver enero disponible.

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Aardvark2025Community Member
asked in How Do I...?
Lost Feature: Multiple Availability Definitions

I used to have 4 different “availability” definitions that could easily be adjusted once, in one place, and those adjustments were applied to all the different events that used that specific availability.Think:  1) Open for Public Calls;  2) Open for Client calls (more availability that is NOT open to the public);  3) Open for Community Member Calls (different from the first 2);  4) Available for Friends and Family (even less restrictions); 5) Per-Call ConsultsEach of these Availability Definitions were used in one, two or 4 different events, making it easy to adjust “When I’m Available to the Public” and know that all the various events (and links) out there in the world would be correctly adjusted going forward. Now all that functionality is gone and I have just 1 “Weekly Hours”.Meaning, I have to adjust each Event individually.That was a dumb change.  Please bring it back.

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Kathryn35068Community Member
asked in How Do I...?
How to schedule a drop-in hour?

As a post graduate teacher, I would like my students to be able to book certain windows of time with me to just meet one-on-one. I’d also like them to be able to view “drop-in” times on my calendar where I’m available for drop-ins, but not bookable for 1:1s. Is there a way to do this so it’s clear when they click on my booking page?

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jamie21053Community Member
asked in How Do I...?
Remiders for hosts

Hi there, is there a way for the meeting host to receive a reminder before the call?

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TalCommunity Member
asked in How Do I...?
How do I transfer contact information between a GHL form and calendar?

I want to make sure that whatever email, name, phone # that a lead signed up with in the GHL form that I have on a funnel gets transferred/passed onto the same fields in my GHL calendar for them to book a call. How do I do this?

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Mairead32004Community Member
asked in How Do I...?
How to create a secret event?

I have a standard account with Calendly. I wish to create a package booking and my inderstaning is that I need to make part of the package sercet. However I dont have that option when I click on the cog symbol. Can you please help? Thank you in advance.  

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AlterCall30248Community Member
asked in API + Webhook Help
Serious issue in "List Events" endpoint: "page_token" is not working

Hello Calendly Developer Community,I'm encountering a critical issue with the "List Events" endpoint in the Calendly API, specifically related to the pagination functionality. I'm hoping to get some insights or assistance from the community.Here's a detailed description of the problem:Initial Request Success: The first API call to the "List Events" endpoint to retrieve 100 events works as expected. Pagination Issue: However, when I attempt to make a subsequent call using the page_token parameter (which I received from the initial request) for the next set of events, the API returns a 400 error. This suggests a problem with the pagination implementation. Environment: I've encountered this issue consistently in both Python and Make (Integromat) environments. Comparison with Other Endpoints: To isolate the problem, I've tested pagination with other endpoints, such as the one used for routing forms, and it worked correctly there. This indicates that the issue seems specific to the "List Ev

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Kristin-ICTSCommunity Member
asked in How Do I...?
Changes to aximum Invitees not effective in existing appointments

Due to higher than expected demand for appointments in the New Year I need to offer more appointments each week. I have an extra staff member so I have increased the maximum invitees for an event from 2 to 3.Any appointment time slots with no existing bookings now offer three appointments, but it hasn't changed the existing appointments as they have stayed at 1/2 or 2/2 and do not appear back in the live booking page.Do I need to refresh them somehow to offer the extra slot at the already booked appointment times?

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David
Community Manager
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AdamCommunity Member
asked in API + Webhook Help
Any support for a test or development environment?

Hi,I’m developing some webhook integrations to consume invitee.* events.We have both a dev and a prod environment and I was wondering if you have any guidelines, best practices, or support for how to set up the dev environment. The goals would be:Have dev and prod share as much as possible - ideally, the only difference would be how they are configured (signing keys, auth keys). Not allow any production data into devThanks!

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David
Community Manager
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