Get Help. Give Help.

Hello Calendly community, I have a situation that I assume others ran into.  In my organization that uses Microsoft 365. Within the organization I lead a center with several part-time employees. All the employees have their own MS-365 log-in. But we all use the same calendar and inbox to communicate with our clients and schedule meetings. To access the shared inbox/calendar, users first log into the organization using their unique log in credentials. (Microsoft 365 redirects to the Organization’s log in page, and then it redirects back to 365). After logging in, the user clicks on “open another inbox”. I want to used the calendar associated with the shared inbox with Calendly.  However, when connecting a 365 calendar, Calendly directs me to the Organization’s login page that requires the individuals credentials.  Is there any other way I can connect this calendar?

Hallo, bei meinem Kalender zeigt es mir am Mittwoch den Namen HEIRATEN an. Das bedeutet wenn jemand bei uns einen Termin buchen möchte über den Link wird immer der Mittwoch unter dem Begriff HEIRATEN angezeigt. Kann mir da jemand helfen wie ich das auf Mittwoch umstelle. Vielen Dank vorab & Grüße Daniel

je viens de créer mon compte pour proposer un calendrier avec mes dispos à mes clientscomment fait-on pour diffuser le calendrier sur mon site internet ?merci 

Hi. My colleagues all host group training sessions at different hours. We need one scheduling link where we can round robin group sessions with multiple registrants. Is this possible? 

Has some one got a hack or script to automatically send a list of all appointments to a client?

I have text messaging activated in workflows. Unfortunately due to the amount of appointments, I have used all the allocation two weeks before the end of the month. Since the text messages have not being delivered my engagement has plummeted. After talking to the help desk, the only way to purchase additional texts (which I don't mind doing) is to purchase additional seats, which is cost prohibitive. Is there a work-around for this issue?

How can I schedule a client for reoccurring appointments i.e every week?

Did a search but surprisingly couldn’t find any existing topics on this. In the email confirmation body, text entered on a new line is automatically spaced 1 line width apart from the previous line. For example, this:becomes this:Is there any way to have lines not spaced out? I notice even in this forum box if I press enter it automatically adds 1 line width between. Why would they limit it like this?

I’ve gone into availability to show myself as unavailable and the Calendly calendar shows unavailable.  However, people can still schedule appointments on the days that are showing as unavailable.  How do I fix this

In the old UI you used to be able to select  'Let this link expire after the first booking' and then select the ‘Copy’ button and the link would copy. However, under the new UI when you enable the  'Let this link expire after the first booking' the ‘Copy Link’ button is replaced with a refresh icon. The makes users have to manually copy the link. Please bring back the functionality of a ‘Copy’ button for single use links. Single Use Link toggle is disabled. ‘Copy Link’ button is visibleSingle Use Link toggle is enabled. ‘Copy Link’ button disappears and is replaced by ‘Refresh’ 

Hi There,We have used calendly for a week , it works well but this week that starts have some problems.1. when we go to the appointment link , there are 2 warning show : a. If you are the owner of this account, you can log in to find out more  b. It looks like there is an issue with your Google Calendar: ---@email.com. Please visit the Calendar Connections page to resolve. 2. After we make the appointment , the most of them show in google calendar but some of them not show in google calendar.Yesterday , I chatted the Contact Support , they suggested me re-calendar Sync bydeleting google account and add it again so I have been doing when we have these problems.it still work and not work like that.the Contact Support team told me , they will find out the solution and contact us but now nothing.

Hello, I have two one-on-one event categories to offer to students. Let’s call them events X and Y. Some days I can offer students the choice of scheduling X or Y, other days, I am only available for X. To capture this variability, I’d like to have two Schedules: Schedule A, where only X events are available; another Schedule B with X or Y events available. The issue I’m having is that it seems like I can only assign each event type to one Schedule at a time. Once X events are linked w Schedule A, I can’t link them to Schedule B without them being removed from Schedule A. Is there a way around this? 

Is it possible to assign a consistent Zoom Meeting ID and Password to a recurring Managed (Team) Event?  

I am using a routing form to help our SDRs pick the correct round robin event link for the prospect they are speaking with. The issue I am running into is that most of the fields for the routing form are pre-filled in the URL by our CRM to keep errors and SDR time to a minimum. The issue I am having is that I have a custom field in the Routing form for Company Name and in the Invitee form as well. I need it in the invitee form but there does not appear to be a way to pre-fill that through the Routing form. It automatically does Name and Email but not custom field mapping. I am already successfully pre-populating the routing form and I can successfully pre-populate the invitee form but not when it sits behind a routing form.Is there a way, I am missing, to do this?

I am trying to figure out if this is even possible on Calendly. I have tried reaching out via their Contact Us Chat, but cannot get a live agent. I am in charge of trying to set up and create an online booking link for our organization. We have multiple locations, therefore multiple users. What we want is ONE single booking link we can put on our main website, and when a customer clicks that, they can then select either the user (based on location) or the location they want to schedule at and then proceed with selecting the appointment type and scheduling. I created managed events and assigned then to a person to test, but I do not see anywhere on the admin side to copy and use a booking link to the managed events? Is this even an option on Calendly? If not, then it is not what we are looking for.

I would like calendly to show my as unavailable for appointments on days that I have something later in the day schduled.  For instance, I usually book early 8 am on site appts and my afternoons are busy with other tasks so I only have available 3 hour windows between 8-11am everyday.  But, I have a doctor appt at 12:30 one day and don’t want to book an on-site appt that day.  I have synced the calendar that its on, but calendly is still showing me as available that day.  Is there a way I can set calendly to see an event at any point during a day and show me as unavailable on trying to schedule an appt? Thanks!

Occasionally I have events that don’t need to be shared with my team who has access to my outlook calendar. Is there a way to have an event with a default setting to mark a private meeting on the outlook event when it adds to my outlook calendar?

Can someone tell me what makes the “Please share anything that will help prepare for our meeting.” dialog box to appear or not appear?On some of our events this comes up for the scheduler to complete, sometimes it does not appear and only the Name and email options show. 

Hello Calendly Community,I've been exploring ways to streamline scheduling for my online education platform, Rozi Academy (https://roziacademy.com/), and I'm currently using Calendly to manage appointments and class schedules. It's been a great tool, but I've encountered some integration challenges.Specifically, I'm looking to optimize how Calendly interacts with our course management system to better align our class schedules with students' appointments. I'm interested in any tips or best practices for ensuring smooth integration. Has anyone here worked on similar integration for educational platforms? Any advice or shared experiences would be greatly appreciated!Thanks in advance,

I just switched from google calendar appointment to Calendly. I find Calendly did the same thing as Google that as soon as the available booking hours of that day are booked, that date  is no longer highlighted with a color in the booking calendar.  I would like it to be highlighted to show  “ Booking is full” or something so that the user would know I indeed offer some sessions on that day, then the user won’t get confused that whether it is because I don’t offer service on that day or it’s because that day is full.  Anyone there has the same problem with me? Just get very frustrated … does Calendly offer a way to do it?

Hello,Can I allow only registered guests book a meeting?Currently everyone can book a meeting; but I want to make sure I only open my calendar to clients I’ve pre-approved. Kind regards,J

I have automated reminders setup but I'd like to see what calendly has sent to my prospects. How do I do that?

Hi,We are trying to reach the support, but the bot doesn’t transfert us to an humain which is what we need. It seems like it is not possible to email someone so we are trying here…Would would like to know how to do this...When the first event is planned by the client, we would like a second event to be planned hidden from the client to reserve an employee's time. For example, the customer plans to bring their bike in for repair at 9 a.m., the system automatically schedules 3 hours of repairs thereafter.Thank you

I am currently located in Australia, but I need to plan an event on pakistani drama whatsapp group link with my international teams in the pakistan. To ensure proper synchronization of schedules, I would like to know how to change the time zone on my device. Can you provide guidance on adjusting the time zone settings so that I can effectively coordinate the timing of the event with my teams based in the Pakistan?

When using email confirmations, the calendar description defaults to the name of the invitee and event type.  Why is there no ability add additional variables to the calendar description when using email confirmations like there is when using calendar invitations? (I don’t want to use calendar invitations because I don’t want invitees to see internal notes that I may enter in the appointment from Outlook).  Or, if there is a way to accomplish this, how?