Get Help. Give Help.

OverviewIf you’re on a paid Calendly plan, you can add up to four duration options to a single Event Type so invitees can pick how long to meet during booking. This reduces the need for multiple links and Calendly will automatically adjust available time slots based on the selected duration. Step-by-StepOpen an Event Type: Create a new Event Type or open an existing one. Add duration choices: Under Duration, select Add duration option and choose up to four meeting lengths.

Hello,I am based in Romania and I have a sole proprietorship (PFA). I am not VAT registered, so I do not have a VAT number. Your billing form requires a VAT/GST number in order to save my company name, but I cannot provide one.Can you please update my billing details manually so that the invoices show:Company name: [removed by moderator] Address: [removed by moderator] Postal code: 062392Thank you!

Is there a way to change the language from US to UK English? I can only see ‘English’ as an option in the language settings.

sometimes we have delayed updates to calendly appointments and when an event has passed the only option is no-show but this means something else in our system - why can’t we just cancel the appointment in the past? 

How can I set up Calendly so my Office 365 Calendar won't show details to the public

I have two events: foster interview and adoption interview. I want each to add to their own connected calendar. I created adoption to go to the adoptions google calendar and then set up fosters which was defaulting to the adoptions calendar. I removed it to add the fosters calendar, but it also removed it from the adoptions event. Can I have different calendars attached to different events?

I came here to find out if this was a feature I was overlooking and after noticing a few posts about this not being a feature Calendly is planning to implement I’ll be researching alternative platforms. Does anyone have a workaround (workflows, maybe?) to use in the meantime?

Hi I have created an account, I have connected outlook successfully, but my test appalment wont synchronize. How do I resolve?

Hi everyone,I manage scheduling, and I’m facing an issue where some clients see limited or no time-slot availability, even though my full weekly schedule is set up properly. I’ve already checked time zones, buffers, and calendar sync settings, but the problem still persists.Has anyone else dealt with this issue? Any suggestions on what I should review or adjust would be greatly appreciated.Thanks in advance!

Hello, does anyone know why it says “conflict” on the email confirmation? And how to fix this? Image is attached with the message.  

Well, I see I’m not the only one with this issue. Now I’m wondering if I’m the only one who hasn't got it resolved or feeling completely ignored! I too mistakenly didn't see that I was signing up for a yearly subscription! This was back on November 2nd and its the 19th! I stared off with some confidence that maybe I would get a partial refund after describing my situation. That I’m on disability and some of that $120 ($100) of it was supposed to for my rent. After some replies and some confusion on mt account and Calendly unable to locate my account and payment info, I sent you guys my receipt and card and bank statement then NOTHING since! After several attempt through e-mail I've received no response and now assuming maybe I am just out and letting my landlord know Ill somehow make it up in he future.

I moved to EST from Central. At first, meetings were working just fine. Then all of a sudden, in the last 2 weeks, if someone from ANY time zone books with me, it hits my email with the CORRECT date and time. It hits my Outlook calendar for 2-5 seconds at the CORRECT time and date. THEN moves down 6 hours. same date, WRONG time. I have spent 2 hours on the phone with Calendly and 1 with Microsoft. All settings are CORRECT, and both are blaming the other. Has anyone had this issue and found the solution? 

 Do you have any training that would help me know how to connect my Facebook ads to Calendly? Thank you, Leia LeMaster Horton, M.Ed.Founder, Horton Test Prep       

I’ve been seeing requests for this on here for over two years now. It is forcing us to switch to another provider unless you can give a clear timeline of when this will be added.

We use Round Robin meeting types almost exclusively. We often have use cases where we need Owner(s) to be on the record and any employee from a pool.  For example, Company Owner + SDR Owner are hosts then round robin to SME team. Our company as nearly tripled in size this year, so I have well over 100 meeting types that contain “{Our Company} Demo”. Sometimes I simply want to add a new employee to one of the catch-all meeting types where no Owners are indicated. I have to load 20 meetings at a time to finally get to the meeting I want. Lately the tool has been timing out while I do this. Please include the ability to filter by:meeting internal note meeting created date meeting color string does NOT containThis would make it so much easier to get to the meeting I need. Alternatively, you could make it possible to launch the meeting editor from the round robin r

I have the same issue for a month and no one is taking it.The duration menu is transparent and not very usefull at the moment.It’s a Css major issue I think and i’ve been in touch with the support service for a month and last think I had as an answer, is that it’s not estimated nor started.So my question, when the team will work on fixing this issue, as the duration visibility is terrible.Thanks for your help and reply, and I hope it won’t take a month more to solve it...  

I created a question in one of my calendar events that I would like to add to all of my calendar events. Is there a way to copy that question and paste it into all of my other calendly event types without having to add it manually?

Bonjour,Je dois créer, pour ma cliente, une page de réservation d’atelier collectif que maximum 6 ou 8 de ses clients pourraient réserver (réservation du même créneau). Est-il possible de proposer cela avec Calendly ?Merci d’avance,Julie

Bonjour, Je souhaite supprimer le lien de réservation calendly de ma page google et c’est impossible. Cela m’envoie fait un google form en anglais (je ne parle pas anglais). On me demande in ID Google que je ne trouve pas. Bref je galère depuis 2 semaines.Autant cela s’est ajouté de suite, autant c’est compliqué pour l’enlever.Pouvez vous m’aider?Merci à vous

So i have this set up with 3 hosts in a booking page.I had to remove and re invite the hosts due to an issue with their emails.Now i have added one by going to "hosts - add host” but now i cant add the second one.Their user doesnt show up when i search for them or anybody else for that matter, i know they are users and its the exact same meeting/event set up as before.Please help 

I have been receiving the following message for a few days. It appears when a user books a new calendar appointment for an event created with Calendly.I would like to emphasize that this has been working without any problems for several years. We have not made any changes to our Office 365 Teams infrastructure or Calendly.I am getting an "action required" error when attempting to send MS Teams links with booking confirmations. Why is this happening?Of course, I did all mentioned to dos that where mentioned in this ticket: But no success. Can you analyse the reason. 

Bonjour! Est-il possible d’ajouter un document à un mail automatique que l’on crée? Merci d’avance pour la réponse!

Can you make the phone number mandatory for the sms text reminders?

Hi! I have a group event coming up that I’m using Calendly for so people to register. It is showing the whole calendar without displaying December 10th 7:00-8:00pm MT as the date of the event. I’ve already deleted my normal working hours and set it to custom.  Attached are 2 documents 1) so you can see my settings 2) This is how it is showing up in my website where folks can not actually register. HELP! 

Bonjour,J’aimerais savoir comment faire pour enlever le mail direct qui demande à mon client de confirmer son rendez-vous car la plupart refuse ce mail et il s’inscrit sur mon mail à moi comme refusé pourtant la réservation a eu lieu. Mille mercis