Skip to main content

Get Help. Give Help.

Need help or looking to help others? Here's the place.

3160 Topics
K
Karen71171Community Member
asked in How Do I...?
discount or prepaid code at checkout

I need to be able to sell packages with people then booking the session without payment. So, applying a discount code. How can I do this? Or an option to not pay for the session? not as a secret clone, but properly

773
David
Community Manager
M
Markus18448Community Member
asked in How Do I...?
Problems with Calendly

I have a problem with my Calendly. It doesn't load properly. And it keeps showing me no vacancies. Even if I send it. I keep getting the following from my customers: No vacancies. Can you help me further?

533
David
Community Manager
K
Kat70206Community Member
asked in How Do I...?
Update Billing Information

I’m currently trying to update my payments options on the billing information page but there is no link to select to mange these details. I am not part of an organisation on calendly and would like to adjust it to a different paypall account. Can someone please advise how to can make the essential changes?

171
David
Community Manager
S
Sven63456Community Member
asked in How Do I...?
Outlook calendar: First no synchronization now no setup possible

 After switching from Exchange 2019 to Exchange Online, no appointment was synchronized with our calendar (Exchange Online)! In the end, we therefore removed the calendar access and set it up again. Now not even the Outlook calendar can be connected!We receive the error message "There is a problem accessing your Outlook calendar. de Please try again. If the problem persists, please contact us at support@calendly.com."No calendar is linked under “Integration and apps”.Under entra.microsoft.com, however, we find calendly as an enterprise application.Does anyone have any tips?

563
David
Community Manager
C
Christopher's04655Community Member
asked in How Do I...?
How To Schedule Multiple Sessions In An Event?

I will be setting up multiple photo shoots and need to have a scheduling link before hand.Like 1 person in 2 minute kind of thing. How can I set that up in the event? I need like 50 people done in 90 minutes. Payment needs to be made to schedule the session so I need that payment option as well. ThanksChris

484
C
S
Shane76227Community Member
asked in How Do I...?
Multiple Room Booking Function

Can anyone please advise how to set the following up?I have 4 gym pods that i want anyone with the booking link to be able to book from a calendar, only 1 booking in the room at any one time. So they can’t double book a gym pod but the other 3 rooms are still available to be bookedThe can book a 60 minute slot between 06:00 and 20:00 in 15 minute increments I don’t want it on my personal gmail calendar too so i would see if i can connect it to a different one. Can a password be set on the calendar access too? Thanks

551
David
Community Manager
S
Steve1951Community Member
asked in How Do I...?
I want to use Calendly in my Kajabi site

Kajabi is not connecting to Calendly.  Kajabi says I must have integration on both sides. They have a button to connect but it does not work and Calendly does not show Kajabi as one of the integrations on the integration page. How do I do this?  In Kajabi it says I am connected to Calendly but it asks for an event type and the drop down searches but then says “No Calendly events found.”  I'm lost. 

1451
David
Community Manager
O
Oliver52615Community Member
asked in How Do I...?
That start time has been filled.

HiI have a reoccurring problem that is driving me insane.On the app when ever I go to rearrange a client meeting using ‘show all availability’ to a time that is free. I always get the message ‘Sorry, That start time has been filled’ but there is no conflict. This happens at anytime I put wether within my set  working hours or not. I believe it to be a bug but this has been happening for months now.    

847
David
Community Manager
J
jlggehringCommunity Member
asked in How Do I...?
URL Pic uses old profile photo

I changed my profile picture, which works when someone goes to my calendly page - but when I paste the link into LinkedIn DMs, it shows my old photo. Anyone know why - would be greatly appreciative of any help. -Jim

312
J
S
Scott13463Community Member
asked in How Do I...?
New Book Follow Up Meeting

A recent upgrade to the online version did not come with release notes for the new “Book Follow-up Meeting” tab vs. the former “Schedule Attendee Again” nor were instructions provide on how to navigate the new tab. Several efficiencies of the former process used to book additional meetings/sessions were eliminated requiring a lengthy live chat session with an agent. Here is what no longer occurs or is shown that makes it very challenging to use the new tab. Please help if I am not seeing these somewhere in the new tab. The Attendee time zone used to book the meeting is no longer shown.  The email addresses for Guests are not “brought forward” to the new event. They show in the former event but are not copyable to insert in the new event so the only option is to write them down and renter. A waste of time and increases errors in typing them wrong.  The cell number used for text notifications is not brought forward and had to have a chat agent show me where it was.   

524
S
L
LA FINANCE 27306Community Member
posted in How Do I...?
Mapping properties Hubspot - Date and Hour of meeting

Hello, I handle Hubspot on behalf of the company I work in. I installed Calendly for our website, that is supposed to send the appointments taken to a specific contact in Hubspot.I ’m looking for the way to automatically map a few information based on the Calendly form, into the Hubspot properties that already exist. = Like the date, hour and place of the meeting, and comments for example. The Calendly extension has already been installed on Hubspot but information is partially completed. I need help and can’t find any on the help center on that specific topic. Thank you,Chloé

211
David
Community Manager
A
ahmadmashalCommunity Member
asked in How Do I...?
No Available Vacancies

I have this event which is running from April 23rd to April 24th from 10:30 am - 5:00 pm, where I have set everything up properly, but in the booking page Wednesday the 23rd isn’t showing any vacancies though my day is completely free. Free Google CalendarOptions pageMore options pageBooking page 

1447
David
Community Manager
R
rsquaremediaCommunity Member
asked in How Do I...?
Calendly page not loading April 21, 2025

Calendly booking page not loading April 21, 2025

1267
R
B
brigitte73105Community Member
asked in How Do I...?
lien

bonjour, j ai cree un evenement pour un produit et le lien créé ne fonctionne pas, un message d’erreur s’afficheJe vous le mets ci dessous 

351
David
Community Manager
D
Donald17051Community Member
asked in How Do I...?
Outlook Meetings not relected in my Calendly

Calendly is showing me available when I have meetings booked & showing on my Outlook calendar

614
D
A
athavanCommunity Member
asked in How Do I...?
In person Group Event

Hi,I'm trying to set up an in-person group event using Calendly and want to allow 14 people per 2-hour session. The sessions are as follows: 11:00 AM – 1:00 PM (14 people) 3:00 PM – 5:00 PM (14 people) 7:00 PM – 9:00 PM (14 people) However, Calendly doesn't seem to be displaying the time slots correctly. It's also not allowing multiple people to register for the same session—it tries to assign each person a 30-minute slot, but this is meant to be a 2-hour group session with up to 14 participants per time slot.Can you please guide me on how to properly configure this in Calendly?Thank you!

685
David
Community Manager
A
Accountants DirectCommunity Member
asked in How Do I...?
GST Inclusive for Australia

Is Calendly invoice GST Inclusive for Australia. I tried to search the GST Registration number mentioned in the invoice, but it is invalid?

1781
David
Community Manager
ScottWorld
ScottWorldCommunity Member
asked in How Do I...?
Removing buffer from existing scheduled meeting

In this support article, it says that I can remove buffers from existing scheduled meetings.However, I do not have that capability on my Calendly account.That article was updated on December 10, 2024, which was over 4 months ago. If that was a brand new feature on December 10th, 2024, then shouldn’t I have had that feature by now?How can I request to get this feature added to my Calendly account?Thank you! 

1672
ScottWorld
B
Bas53375Community Member
asked in How Do I...?
Availability nothing.

Howto proceed ?

688
B
J
Janna73444Community Member
asked in How Do I...?
charge without authorization

I was charged by Calendly through an inactive email and received no notification. I saw the bill on my credit card statement. I have emailed calendly multiple times without any response. It is very frustrating when I had no idea I was being charged. What can I do? I no longer use calendly.

1633
David
Community Manager
David
Community Manager
DavidCommunity Manager
published in Featured Tips + Tricks
Overlapping Meetings

Hey Community! 👋 Have you ever wanted to host two meetings at the same time? Or maybe you have multiple services that can be offered in the same time frame. With this new feature, this is now available for you to use! Lets take a look to see how you can use our new book over meetings feature! Who is this for?Any user on any of our plans can utilize this!Before we can use this feature, you will need to make sure you have a Calendar connected and being checked for conflicts, you can see if you have one connected over on your Calendar Sync page❗If your calendar is not set to be checked for conflicts, this feature will not workWhere is this configured?To find this, you can follow the instructions below! Edit your event and select More OptionsSelect the Free/Busy rules dropdown    Now that we found it, what options do we have to configure it?First, select (+ Add meeting exception)Using the dropdown menu, select one of the following options:  Includes This option will search your connected

152516
David
Community Manager
J
Jemayne WCommunity Member
asked in How Do I...?
Schedule Invitee Again

Hello,I usually run multiple meetings with my clients, and when it is time to schedule an additional meeting I usually use the option that says “schedule invitee again.” This allows me to duplicate the meeting, while allowing the past meetings to stay on my calendar for tracking purposes. I have recently noticed an update to the calendly pages and I am not find the “schedule invitee again” option anymore. Can anyone help me locate where that option has been moved to? Thanks. Jemayne 

1433
S
Y
YakovCommunity Member
asked in How Do I...?
I want to go back to the free plan completely, but there is only a fare pause going on.

I had a paid monthly plan, after a month I wanted to go back to the free plan, but I only get a pause. I don't see anywhere that I can cancel the plan completely.  See screenshot, this is when I click on downgrade. The payment information can't be removed either. Please help me to completely switch to a free plan 

1176
Y
D
DeirdreGowerCommunity Member
asked in How Do I...?
Setting Number of Spaces available to Book

How do I amend the default number of clients that can book per session. For example, it is currently set to 8 available spaces, but if I want a specific day to only have 6 spaces available, how do I amend that. Also how can guests book multiple spaces instead of booking 6 times for a family for example.

191
David
Community Manager
J
Jem38532Community Member
asked in How Do I...?
Send calendar invite (with Google Meet link) using company email instead of gmail

Hi, I have a very similar question as this thread here:  So Calendly keeps on sending invites using my gmail (the Google calendar that is connected to Calendly), even if I use my company email to log into Calendly. When I try to change the Google calendar that is connected to Calendly, I started out with connecting it to my company account. However, it keeps on redirecting it to my gmail calendar. That’s probably because I added my company email to my gmail account, to keep things in one place. How can I change this? If I remove the synced Google calendar from Calendly, people are not even getting any meeting links at all, which is worse. Is there a work around?

686
J
Terms & ConditionsCookie Settings