How Do I...?

I have two times showing up for my sessions… the bigger time slot is correct and what the client meant to book for. But in google calendar it has the smaller font time booked out. We are both in central time zone. Not sure how to fix this  

Calendly Error!Apologies for the inconvenience. We've been alerted and we're on it.Please refer to our status page for more details. We keep getting this error for most of our meeting types. We really this fixed or we will need find another solution for meeting bookings.

Hello,I have clicked on the German public holidays in the settings so that they should actually be blocked. The customer can still book these days in the events. Is this a known problem or do I have to block the public holidays somewhere else?Thank you and best regardsMarcel 

How do I remove the *required* location question from Booking page options?

Is there a way to manually change language of “set date and time” and days of the week? 

Why when I share the link or want to copy the link, for example, on a button in my website then I see, on the upright corner, the menu that brings my account and possibility to copy the link? Can I only see this or also costumer? If so how can I remove it? 

The invitation for my appointment was not sent to my email. I need it as soon as possible. What should I do?

Can I share my calendar link and allow people to block time? As in, without needing to create and event with pre specified slots? 

I set available hours, activated it on my event type, connected Google calendar, but my free time doesn’t show on Calendly. Troubleshooting tool is no help either.For example, I have Fridays available as 9AM-5PM EST. Troubleshooting tool says “Fridays are set to unavailable in this event type's availability settings in Eastern Time - US & Canada.” This is not correct.

We noticed that our routing forms suddenly have the last name field higher than the first.  This is on multiple computers and browsers and happens even when just previewing the form before sharing.   Support isn’t working and won’t connect soooooo any thoughts here?  

Hi, My clients have booked meetings with me in the coming 2 weeks. These meetings can currently take place between 16:30h and 19:30h. I’d like to change my availability IN THE FUTURE: starting from April 15th my working hours would be from 17:00h to 20:00h. Is there a way to do this WITHOUT affecting my already booked meetings previous to April 15th?Thanks in advance, YTV

I already have an event created that we can have a MAX of 4 total registrants. We have 1 virtual option and 3 in-person options. When someone schedules an virtual appointment at 5:00 pm on Wednesday, it removes the other 3 in person options from the event. I need it to only mark the virtual option and still allow 3 in person options. I already have the event created as well as people registered for both. 

I can’t chat to get help and there is no support phone number.

Previoulsy when I tried booking a meeting through Calendly I was able to access my outlook calendar for selection of available time slots. This is no longer working, although Account Settings still indicates that I am connected to my outlook calendar. How to fix this?

I am integrating my calendars with Calendly and so far so good, BUT… For my business account in Google I have 2 x calendars associated with that account, a WORK calendar and a PERSONAL calendar. When I integrate that Google account with Calendly, only the WORK calendar entries are shown and not the PERSONAL ones.  Can anyone tell me how I get both of these calendars to integrate please? Thanks in advance, Paul.

Hi, the help chat bot is not helpful. I just want to change my bank data what is not possible. Please help.  

Hello everyone,I have just noticed clients are unable to book initial consultations with me through a website.  It had been working great before, but now when you click on “book appointment with Lisa” a page displaying Page not Found appears. How do I rectify this please? Many thanksLisa

The owner of my organizations Calendly account is no longer at our organziation. Is it possible to change the ownership somehow or do we need to cancel and create a new account?

My Outlook calendar shows events from “other calendars” or “people’s calendars” to which I subscribe.  Those events show up to allow me to stay informed of what events are coming up in the future.  I don’t accept most of those events.  Does Calendly deem events on those subscribed calendars to be unavailable for booking?  

Hello,I am trying to see if there is a way to disconnect availability from active events. I have multiple active events but each with different availability, but when I schedule in one event is takes that availability away from another event even though the active schedules for each of those events are different.How do I stop this from happening?

The confirmation e-mail send a msg to my customer showing weekday and month in english. I’d like to have that translated into portuguese. Any thoughts?

I want to change my available hours for future bookings. How do I do that without it affecting my currently booked appointments? 

Hi Calendly Team,I'm writing to inquire about the ability to set availability based on event types in Calendly.Currently, overriding my availability affects all event types equally. This becomes inconvenient when, for example, I need to be unavailable for events in a specific location (customers/types of events) but remain available for those in another.This feature would be particularly valuable for users with individual Calendly links, allowing for more granular scheduling control.While I've been manually setting availability for specific events as a temporary solution, it's quite time-consuming.Is there a way to achieve per-event type availability that I might be missing?  Alternatively, are there any plans to introduce this functionality in future updates?Thanks for your time and consideration!Best,Oleg.

Dear Calendly users,Is there a way to place a button “Add to Google Calendar”, “Add to MS Outlook calendar” and so on on the confirmation page of an meeting in Calendly? The main reason for this is that my customers have a lot of email in the inboxes and forget to add an event in their calendars using email. It’ll be better to show them these kind of buttons right away on the confirmation page.Is there any way to archive this?

I do not want to collect or send email confirmations to users who book with me. We send them a text message with details and force them to watch an intro video before joining the meeting. If they get the calendar invite it allows them to bypass this. How can I hide or disable this field?