How Do I...?

My Calendly meeting was successfuly scheduled but my stripe payment didn’t go through after my free trial ended. I signed up for a subscription, should I receive that payment now that everything is fine?

Bonjour,j’aimerais savoir s’il y a un moyen d’accéder à un compte d’un collègue qui décède subitement afin de pouvoir désactiver ses événements et au besoin, faire les suivis nécessaires avec les rendez-vous prévus.Merci à l’avance pour votre aide et pour vos conseils.

Can I create/use a group event (with a specific date/time) to allow people to register for the group event so that their contact info (name, email and mobile) is captured for follow up?

We get alot of no-shows for events that have been booked by prospects. We want to be able to have 2 bookings at the same time, does anyone know how i can do that?

We have multiple users on our calendly account and we only need 1 event for booking. how can i add more email addresses to be receiving the notification the host email address is receiving once a booking has been made?

I created a 'Meeting poll' event for my team of 6 people, but after only 2 people voted, the event was closed. The other 4 people couldn't vote, and a meeting was also scheduled with one of the voted times. Did I set up the meeting poll incorrectly? How can I ensure that everyone on the team votes before closing? Tks for your attention 

We use Calendly for authors to reserve a space in our bookstore to hold their event. Can Calendly allow them to indicate how long they want to reserve that space for? I have our settings for 30-min intervals, but I’m not aware if that allows someone to reserve for longer (or select a time range). Possible?

HelloI am trying to join an organization and it won't let me because it says "you are already in an organization", I don't know if it means me or the organization that invited me.It is important to note that I do not have groups, nor partners, nor anything added so that I can say that about myself. First time I use it.

HiI cloned one of my events and then edited it.  I thought that this would be a quick way to create a new event with very similar settings as an existing one. However, my issue is that now the URL that I copy for clients is showing the name of the original event and then -clone after it. How can I change the URL please?

Bonjour, Je voudrais savoir comment configurer les paramètres des évènements de calendly afin de utiliser les disponibilités combinés pour mes collègues sur Outlook, c’est à dire connecter plusieurs calendriers de Outlook via Calendly.

説明文を入力する箇所に文字を入れようとしても、入力した文字がすぐに消えてしまいます。どうしたら解決しますか？　日本で使用していますが、日本語以外のアルファベットなども受け付けてくれません。。

Hello,I would like to have two spots per 15 minute time slot available for an event booking between the hours of 11am - 1pm. So a total of 16 spots.  What settings can achieve this please? Do I need to upgrade from the free plan?  Would the 16 spots be $12USD per “seat” as per the standard plan?Jenn 

My new outlook for windows, (self described by MSoft), Microsoft Outlook Version 1.2024.214.400 , aggregates calendars into the Outlook view.  I have in this case several Gmail based calendars displaying in Outlook calendar.  My hope was that i could synchronize that Outlook calendar with Calendly, but it is not working.   If i integrate one of the Google calendars, fine.  If i integrate the Outlook calendar, none of my conflicts show up.  Anyone have experience with this issue?

I want to sell packages of 6 sessions for my clients. Is there a way to give them one link that can be used exactly 6 times over the next 3 months? 

I created new workflow “thank you” emails for events 90days, 180days, 270days and 360days in the past as reminder emails to schedule their next service calls. Will this workflow rule apply to past events that have already taken place in my history?

If a one-off meeting invite is sent with the times offered being held in a calendar and the the meeting is not booked, how do we delete the holds in Calendly?

Is there a way format a meeting title for an event to be the Customer’s Company Name instead of their full name if Company Name is one of the required fields on the booking page?

Hi, I’ve been using Calendly for a few years now with two different companies, so I’m fairly familiar with it - or would like to think so. I have a few recurring events that happen every Monday and Tuesday at 6pm EST, and clients can sign up and join these.  I need to change one to start at 5pm next week due to a scheduling conflict that just popped up.  I went into the event type and made sure I added availability for 5pm, and then went into the scheduled event to reschedule, but the option isn’t there.  There are 5 clients signed up for the event, and I was hoping to be able to reschedule through the workflow, instead of canceling them emailing them to sign up for a new event. I checked other scheduled events I have and the option to cancel is there, but not reschedule.  Is there something with pre-scheduled events where we can’t adjust the times?  Or am I missing some obvious way to change this?

I’m trying to add a new advisor to a round robin scheduling link but not all of my advisors show up as an option? Why are only a handful showing up as an option to select for round robin? They aren't all populating as an option to add on an existing link. But If I start a new one they all show?

Update:Yes, reading the troubleshoot section helps… - all cleared now. Dear community,it seems that a visitor to my calendly site cannot forward to the next month although my availabilities in settings are the same for all weeks & months. Any ideas?Thank youHendrik 

E-mail confirmations from calendly seem to be silently dropped to my @ucla.edu forwarded email address. I spoke with the UCLA IT department and they didn’t know of any filtering in place on their end. I also can’t find the dropped e-mails in my spam or deleted messages e-mail folder. Does anyone know if there’s a way to tell if calendly blocks a domain? On a side note, I attempted to use “Contact Us” in both Firefox and Chrome, and in Firefox it was just blank, in Chrome it just says "By engaging in chat, you agree to possible recording by us & our vendors.” but doesn’t provide a text box or buttons. And there doesn’t seem to be any additional official way to ask for support besides this forum.

It would be more convenient for customers if we offered both Stripe and PayPal payment options in the same event instead of having the host pick one per event? Therefore, we should be able to turn both options on simultaneously. Just a thought. 

Is it possible to have the different events coordinate calendars? Meaning, Once Event 1 has scheduled for 8AM on Monday, then Events 2,3,.. will not allow 8AM on Monday to be scheduled?

As the title says, my google calendar locks up if I try to open it with the Calendly extension enabled.Any suggestions?Thanks

I have two group events that share the same calendar because they have different prices. Each event has a capacity for 6 participants. When a spot is booked in one of the events, the availability for that day disappears in the other event. How can I solve this?