Solved

Hi there,It is impossible to reach customer service via the chat option.It basically says “waiting for an agent” for hours.All I want to do is download a proper invoice and the one that is listed in my account doesn’t have my name on it but Calendly’s (!!!).Is there an email address for billing that anyone has?Thanks.

I'm currently trying to integrate Calendly into our workflow at a small business and am hoping to optimize our scheduling process with multiple team members involved. Here are a few questions I have: Multiple Calendar Integration: How do you efficiently integrate Calendly with multiple team members' calendars without causing conflicts or overbookings? Are there best practices for ensuring that all calendars sync correctly? Group Events: We often need to schedule meetings involving more than one team member. Does Calendly handle group events well? If so, what are some tips for setting this up seamlessly? Time Zone Handling: Our team is spread across different time zones. What are the best strategies to manage this in Calendly to avoid scheduling errors? Customization Options: How customizable is the Calendly interface? Can we add custom fields or branding that reflects our company's image? Automation Features: Are there any advanced automation features in Calendly that you find

Hi, we are thinking about using Calendly for the website of our spa business. I have played around with the free version a little bit and so far I like it.  We have two slightly different usecases for it, but we only want to use the inline embed functionality (on a wordpress site). Here are the use cases:On each service landing page, we would like to embed the calendar (i.e. the event type landing page, or whatever it’s called).  We also have a dedicated booking page which basically has again all services listed plus the booking calendar for all of them.We would be fine to just embed all event types as single items for both cases (as I’m not so sure whether the actual booking landing page is really helping us in terms of UX etc.).  Now the questions:We have various service providers with various availabilities providing our services. The customers should be free to either see just all availabilities for an individual services (i.e. availability of all personnel providing this service)

We have two meeting types setup - one is a group meeting type and the other is a one-to-one.We are wanting people to be able to book into the group meeting as well as the on-to-one on the same day/time but whenever someone is booked into the group, it blocks out the ability to book into the one-to-one.Is there a workaround for this?

Hi- my calendly is working fine- but when I open a meeting it has scheduled in teams- I have to go into the event in Teams calendar and choose “online meeting” myself- which then has to update to the other participants. Is there a way to just have this choice made before they schedule with me- so they are not getting multiple emails?

How can we connect the tiktok pixel with calendly to be able to track events? Specially if its web embed.

We use Calendly for appointments made by external users and use our Outlook calendar to see events. It would be helpful to send a list of events including the person’s name and company to our front desk person who greets the visitors when they arrive.  Is there anyway to do this?Thanks!

Dear Community,  seems scheduled round robins are not displayed in the scheduled meetings overview, see attached screenshot.  Can anyone help? Best Regards from Hamburg Michael

I would like to print the scheduled events page. I am using this for a bike shop schedule and I don’t want bike grease all over my electronics, thus I need paper. I’ve tried using the browser Print from Chrome, Safari, Edge, Duck Duck Go, but the results are all bad.Thanks.

From the Scheduled Events page, I can Export a CSV. Unfortunately, it includes many columns I do not want to see. I can hide them in my spreadsheet program, but this is very inconvenient as I do this operation frequently, having to hide unwanted columns every time. How can I avoid all the unwanted data, for example all the UTM columns? Thanks.

Hello! We want to customize our confirmation email and for some reason it’s not working. I hope someone in the community can help! Here’s a loom video for reference:  

I have carefully made certain settings in Zoom my standard, one of which is NO WAITING ROOM. Always passcode. however, every Zoom created by Calendly has Waiting Room turned on. Why aren’t my existing standards being applied and how how do I fix it please?Thank you

Hello! We use the Salesforce integration, and our team wants to track how many events are scheduled by our sales assistants on behalf of other sales reps. Is it possible for me to access that information through the integration? Ideally, I’d like for the Event record in SF to show the sales rep who hosted the event as the “Assigned To”/owner (which seems to be the default in the flow template), while being able to map the name of the assistant who actually scheduled the event to a custom field on the record. I see the “Event Primary Publisher” name and email fields on the CalendlyAction object, but it seems like that will always represent the host, whose calendar the assistant scheduled the event on, rather than the assistant’s information. Is there a field I’m overlooking on the CalendlyAction object? I’m open to creative workarounds too! 

Hello, new to Calendly! I'm interested in setting up a Round Robin Event Type for a booking page that draws availability from multiple hosts' Google calendars without restricting other members' availability. Essentially, I want to pool all hosts' availabilities, and when a client selects a time slot, the system selects an available founder who is free at that time. Not sure but it seems that it can only detect open hour slots in which ALL founders are available, rather than slots when just one founder is available. Is that true? I am currently on a Teams Plan Trial to test out this tool. 

Hey team,I run a mobile body composition scan business where gyms around the city book my service (through Calendly) to attend their gym for a 3 hour timeslot. I am trying to figure out a way that gym members can book a specific 10min timeslot within that 3 hours that I am there. I see that Calendly does not allow overlapping but am wondering if there is a way to work around this as I know a few other booking systems allow multiple calendars or locations or teams. I like Calendly and have been using it for a few years now so don’t want to have to transfer to a separate service.Kind regards,Ayden

Hello, I’m generally very happy with calendly so far, it’s very seamless. As of recently I have tried to bring in new clients from the same group (1000+) by offering some free 30 minute sessions. What has happened instead is that people who previously booked a session, books again and takes up the spot from new clients. I have tried single use links but only one person was able to book  a session with 5 sessions was available. I have tried to write “only for new clients” or “only available if you haven’t had a 30 minutes session before” to little effect.So how do prevent/avoid the same clients booking over and over again? 

i synced my outlook calendar with my event hold on calendly for my guests to choose free slots available. If then i add more busy schedule on outlook, which some conflict with the slots on calendly, does the calendly link event i sent to my guest automatically delete those unavailable slots so that my guest can just see those available left?

We have an organization with 3 emails. We wish upgrade only 2 to a Standard plan. The Admin email does not require an upgrade. Can wedo this for just the 2 email addresses? OR can I remove the admin as the organiser so just the 2 upgradable emails remain OR  separate them all entirely to stand alone accounts? 

How to schedule “first come - first served” meetings if I have several available time slots in calendar and I want to book 1:1 meetings with several persons. For example - I need to book 1:1 meetings with three students and I have seven free time slots in my calendar. Is it possible to send one link to all students and they make reservations on “first come - first serve” principle? 

Hello. I'm wondering if there is an option for minimum notice for one-off meetings, similar to how this feature works on booking pages. I use one-off meetings pretty exclusively to have more control of my calendar and decide whether or not to entertain meetings. I would Calendly’s holds for one-off meetings automatically removed from my calendar if invitees don’t select scheduling options within a predetermined period of time. This proactively frees up calendar holds and helps avoid last minute meeting scheduling. If this feature is not currently available, I would like to suggest it for consideration.  

Hi, I was trying to test the payment process. I’ve already set up a sandbox Paypal Account and Credentials (both buyer and merchant).Does Calendly offer a way to integrate a Paypal sandbox mode ?Is there a way to test the payment process ? It would be a huge benefit if we were able to test the payment process. 

I’d like to send a link to customers that shows cumulative availability of everyone in my team. If, for example, the customer selects 10am, they’ll get a call with whoever happens to be free at that time (just one person, not all of us).Any help much appreciated.

Is there a way to create a Collective Meeting Type within the Managed Events section in order to push those meetings out to other users within our organization?

I have integrated my Microsoft Teams into Calendly however once people have booked a meeting with me it isn’t showing up on my Microsoft Teams calendar. How do I fix this so that it is? 

I have a restaurant and want to let customers book one of my 4 tables and pay when they book. Can I use calendly to do this? Specifically, how do I enable the 4 different tables each with its own calendar? And then enable stripe to pay for the reservation. The issue is that if I create 4 table events, any one blocks out the other’s as well. How can I make it so that booking one table only blocks that table’s time and not the others. Or is there a different way to implementing this? And yes, I will use the embedding to put it on my website. :) Thank you.