Solved

Hi all. My lack of availability on my Google calendar is not showing up on Calendly despite me syncing the two. I’m about to launch my business website and I’m stuck as I don't want it to go live until I’m sure my customers won't be able to unknowingly double book. Also Calendly is not asking for payment at time of booking despite me setting this up. Any tips? Thanks!

I need to be able to schedule people from my phone.  When I do this now I have to manually enter their email each time even though through my computer they are listed as contacts.  I can't seem to find a way to access contacts on the phone.  Can you tell me how?  Thx.

Is it possible to keep the Calendly branding for one event type and then use my company branding for a different event type?I’ve seen the post about adding a user, but my use case is for personal meetings versus business meetings, not two meetings for two different businesses.Thanks so much in advance for your help!

Hi!  I already have one calender for customers to sign up for classes with me on my website.  I am wondering simply how to add more days and time to the existing calendar?  Thanks

Hi everyone!So, I employ 5 independent contractors and want clients to be able to select WHO they want to work with THEN schedule and pay, but Calendly only allows individual users to integrate payment options into their own accounts.I would like to have full control over the payment optoins/payout options and don’t want to give this “power” to the independent contractors, even if htey are willing to give me their login/pw.Any thoughts on workarounds for this? Thank you!

If I connect multiple calendars for multiple different people to one event type, is there a feature to make bookings available when one person is available even if the other isn't? 

Hi!  can anyone tell me why my “booking page” shows me and my clients that i’m unavailable the whole month when i’m actually free and updated my calendar?

Hello together, hopefully somebody can help :-) I am wondering how I can sum up two users at one calendar? So our customers have one topic and then they have the choice with whom they will get in contact...user 1 or user 2. do you know what I mean? Thank you!

Hi there,has someone had that problem too? Today Google Meet all of a sudden stopped the event after 1 hour automatically, although it was scheduled for 2 hours?Here one can block the event (webinar) which is supposed to last 2 hours: https://calendly.com/quicklohn/We schedule it via Google Meet. We changed the synchronized calendar recently. But can it have to do with that? I cannot find, where I can adjust this?Thanks a lot!Jay from Quick-Lohn

Hello,I have clicked on the German public holidays in the settings so that they should actually be blocked. The customer can still book these days in the events. Is this a known problem or do I have to block the public holidays somewhere else?Thank you and best regardsMarcel 

Is there a way to manually change language of “set date and time” and days of the week? 

Why when I share the link or want to copy the link, for example, on a button in my website then I see, on the upright corner, the menu that brings my account and possibility to copy the link? Can I only see this or also costumer? If so how can I remove it? 

The invitation for my appointment was not sent to my email. I need it as soon as possible. What should I do?

Can I share my calendar link and allow people to block time? As in, without needing to create and event with pre specified slots? 

I set available hours, activated it on my event type, connected Google calendar, but my free time doesn’t show on Calendly. Troubleshooting tool is no help either.For example, I have Fridays available as 9AM-5PM EST. Troubleshooting tool says “Fridays are set to unavailable in this event type's availability settings in Eastern Time - US & Canada.” This is not correct.

We noticed that our routing forms suddenly have the last name field higher than the first.  This is on multiple computers and browsers and happens even when just previewing the form before sharing.   Support isn’t working and won’t connect soooooo any thoughts here?  

Previoulsy when I tried booking a meeting through Calendly I was able to access my outlook calendar for selection of available time slots. This is no longer working, although Account Settings still indicates that I am connected to my outlook calendar. How to fix this?

I am integrating my calendars with Calendly and so far so good, BUT… For my business account in Google I have 2 x calendars associated with that account, a WORK calendar and a PERSONAL calendar. When I integrate that Google account with Calendly, only the WORK calendar entries are shown and not the PERSONAL ones.  Can anyone tell me how I get both of these calendars to integrate please? Thanks in advance, Paul.

Hi, the help chat bot is not helpful. I just want to change my bank data what is not possible. Please help.  

The owner of my organizations Calendly account is no longer at our organziation. Is it possible to change the ownership somehow or do we need to cancel and create a new account?

I want to change my available hours for future bookings. How do I do that without it affecting my currently booked appointments? 

Hi Calendly Team,I'm writing to inquire about the ability to set availability based on event types in Calendly.Currently, overriding my availability affects all event types equally. This becomes inconvenient when, for example, I need to be unavailable for events in a specific location (customers/types of events) but remain available for those in another.This feature would be particularly valuable for users with individual Calendly links, allowing for more granular scheduling control.While I've been manually setting availability for specific events as a temporary solution, it's quite time-consuming.Is there a way to achieve per-event type availability that I might be missing?  Alternatively, are there any plans to introduce this functionality in future updates?Thanks for your time and consideration!Best,Oleg.

Dear Calendly users,Is there a way to place a button “Add to Google Calendar”, “Add to MS Outlook calendar” and so on on the confirmation page of an meeting in Calendly? The main reason for this is that my customers have a lot of email in the inboxes and forget to add an event in their calendars using email. It’ll be better to show them these kind of buttons right away on the confirmation page.Is there any way to archive this?

I saw the post here: I was already set correctly. When I receive Calendly invitations from others, I click “yes” but it never adds it to my calendar and I can’t do anything to make it add. Why is this happening?

When a client cancels an event, Calendly displays message below. Is there any way to change the text and make it friendly when someone cancels the event?“Refunds are not processed by Calendly and are subject to the Calendly User's payment terms. Please contact the Calendly User if you require a refund. “