How Do I...?

I don’t see a way to get to billing options or plan options when I go into my account.  I had a client tell me my booking link was not working - and that’s how I figured out my plan must have expired.  When I click on Account, these are my options: 

Hallo Community,ich habe im Profil als Sprache Deusch eingestellt. Nach der Intergration erscheint der Kalender in der Planungsseite auf Englisch. Was läuft da schief?Viele GrüßePeter  

Hi, I have 3 physical offices in 2 different cities, the 2 in the same city being very close one to the other.Depending on the date and time people schedule an appointment, I will be receiving them in one or the other location. The dates and times in each office is fixed once and for all. So I want people to select first the city in which they want to consult me, and so I have set 2 recurring events :event city A → in this event I have set the availability to the days I work in this city event city B → what I’d like there is that depending on the date and time the person selects, it tells them afterwards which office it will be happening to.it is not as if they have the choice of selecting a location, once they’ve chosen a date and time, and it feels unnatural to create a third event for the 2d office which is really nearby, and then they would have to navigate between 2 events, and so 2 calendars to look for my av

We conduct multiple research studies each week and recruit clients using Calendly. The recruitment completes very fast some times and we turn off the event within a few mins (like in 5-10 mins). The clients that go to the booking page after the event is turned off see a message that says the link is invalid.I would like to show a customized message to clients instead. Is that possible with Calendly?

I’ve got about 6 different meeting types but 4 of them are “secret” so only I can see them and share the link with people. Otherwise, when I give someone my generic calendly link, they can only see and access 2 of my available meetings. It’s great!

Hi Everyone, I’m quite new to Calendly and excited to be setting it up to help facilitate scheduling events with the consultants in my department and our customers.  We have a variety of events, however, and I’m finding that the events are showing up in our calendars (we’re using Outlook, by the way, and are integrating with Calendly) as simply “Customer Name and Consultant Name”.  We have to go into the body of the meeting to see the event name.  Is there a way to customize this to show the Event Name in the Meeting Subject Line?  Even better, I would love to customize this like I can the emails in the Workflows.Thanks so much in advance for any help,Ethan

My favorite capability about Calendly is the single place that allows me to edit & manage the events for my entire team as an admin! Saves me so much time. If you’re an admin, just click on the dropdown pictured below, and you can access & manage your team’s events!  

I am setting up my clinic schedule so that I am in one location for a full day and I move around to different locations.  The problem I’m having is I haven’t found a way to view my complete availability to avoid being booked in one location at 0900 then a different location across town at 1000. Right now I have a different event for each location, and am attempting to manage the multiple different availabilities for each event. However, I can’t view my FULL availability to make sure there isn’t overlap 

In the Admin section, I have cancelled the scheduled appointments in a range of dates.Now in my calendar on the scheduled appointment it shows Deleted. In addition, the trace of the appointment in the scheduled events remains on the Calendly website. Is it possible to permanently delete an appointment from scheduled events? 

How do I create placeholders in my calendar for my event types? It seems to offer this important features only for scheduled events but I need to see it too for my event types so that I don’t risk to book something else on top of it. I want it as a type event so that I can connect it to the workflow I prepared.Thank you,F.

Hello!  I have created 2 different event types, but only one of them will show.   I go to turn it on and it prompts me to upgrade my plan.   Does the free version not allow more than 1 event?thank you 

My company only allows one booking per 30 days for each client.Is there any way to enforce this in Calendly?

I cancelled availability for a specific days, but my students were able to still book on ONE of the days. I had changed availability in both the event and my working hours for the specific dates. Some dates show no availability, but one day still showed students/clients that they had open booking times. I changed availability on all three dates the exact same way on the exact same date/time. I ended up going in as a student/client and booking the 8 open time slots, as I could not figure out why this happened. However,  I can’t do this every time I have a day off, teacher workday, faculty meeting, etc. I need to be able to cancel individual dates.  Please help! Thanks :-) 

My Calendly account is tied to my Google Calendar, but I want it tied to my Outlook calendar instead. When I go into connected Calendars it doesn’t show that I have any calendars connected, but I can see my Calendly availability when logged into my Google Calendar. It also appears that I’m signed in under my Gmail account. I use Microsoft Exchange and I’m having difficulty connecting to my Outlook Calendar. c

Hi,Can I hide or make a read-only the fields Name and Email on the booking page, but still have them prepopulated and included in the event information? 

Die Cookie-Hinweise werden alle auf Englisch angezeigt. Für eine deutsche Site ist das ziemlich unsinnig. Wie kann auf Deutsch umgestellt werden???

How do I integrate Calendly calendars so that an appointment on 1 calendar blocks out time on the other calendars?

When a client books a time slot, my Calendly calendar still shows that time as available. I want a time slot to be automatically taken off my calendar when it’s booked. How do I do that? 

Hi,My event was working well until about 2 weeks in and now it keeps asking me to upgrade and the event will not switch on?

How Do I Create "Gaps" Between Appointments? For Example, I have two appointments back to back but have some travel time between. Is there a way to give lead time between appointments?

When I book a time slot on calendly it shows up 4 hours later on my google calendar. Both seem to be in the same time zone. 

Can I add an image inside an event type?  I have different event types so I need to have a different image for each event type instead of using my branding.  Is it possible?  I have a Standard plan.  Thanks.

Hi,I have been using Calendy successfully for over 6 months now.  My clients love it.  However, in the last week I have had two strange occurrences.The first was where the client showed as booking for 4pm in my diary and my Calendy notification but she was convinced that her notification showed 5pm.Then today, I have a client who has booked for 1pm, my notification says 1pm but he has screen shot his confirmation email that says 12pm.All I can think is that these two people have the wrong time zones on their computors. Any ideas? Thanks.

Hallo Zusammen, ich habe ein Problem. Ich habe heute mein Profilbild bei Calendly geändert und jetzt habe ich einen Fehler mit meinem Namen. Hieß vorher T&T Media. Nun steht dort immer T&T Media. Wenn ich das amp; rauslösche und auf speichern drücke, wird es beim speichern automatisch wieder hinzugefügt. Vorher hat es auch funktioniert und bei allen anderen Sonderzeichen läuft alles einwandfrei. Vielleicht kennt jemand eine Lösung. Liebe Grüße Tim 

Hi all,I just started using Calendly and before making my first yearly subscription purchase I want to make sure I will get an invoice to my company. How Can I do that? in the payment process it never asks me to put my billing/invoice details. Thank youM