How Do I...?

I have a client who scheduled a meeting.  They needed to reschedule but they created another meeting instead.  I am unable to delete the old meeting from Outlook.  How do I do that? Thank you

I am the administrator at a firm and need to create meetings on behalf of my boss.  In Outlook I have a shared calendar with my boss - how do I link this shared calendar so I can organise these meetings through Calendly with her clients?

HeyI wanna know how can I integrate calendly with a web3 wallet like metamask.

Hello. We have subscribed to a Paid version, but Sms is not being sent to our clients. Most of our clients preferred the use of SMS for reminders, and we decided to upgrade. Now they cant receive the sms, neither can our admins. Kindly help

Hey y’all. Just ran a test run of my calendly...It seems like when a test gmail account receives the calendly event invite after booking, the sender name they get in their inbox with the invite is just my first name in all lower case - aka, ‘andy’I’m wondering if there’s a way to change this? It only looks like this with the Calendly invites so assume it’s got to do with Calendly settings I haven’t discovered yet. Regular emails and direct event invites from my calendly-linked gmail to this same test email show my full name with casing - e.g. Andy Smith, as it should be. Thanks!

I would like to share a link within a community I belong to. I have created a “private” event/link. Is there a setting that will let me approve a requested meeting before the invite goes out? Scott

My job has zoom integration blocked. I am writing to see if there is a way to just write in my zoom room in calendar invites as work around to this issue. Thank you. 

Will changes made directly in my calendar automatically update the corresponding event within Calendly?

Hi there,When setting the minimum amount of notice required to book an event, are “days” counted as 24 hours before the exact time of the event or actual complete calendar days ahead of the day of the event regardless of the event starting hour? What I am trying to ensure is that the deadline for booking any event at any time taking place on the 27th of October ends at midnight two calendar days before (23:59 of the 25th / 00:00 of the 26th), so that when I arrive at the office at 9:00 on the 26th (the day before the event) I already have the definitive list of booked events to arrange. Initially I set it to 33-35 hours ahead but it’s not ideal (either events late in the day are not yet closed the morning before, or events early in the morning cannot be booked at night 2 days before the event).

Hello All, I have just found out that one of the people I scheduled an appointment with named Sathish mahadevan  has hijacked my account, added me to a group I know nothing about. Calmly refunded my subscription payment. I just found out that I have been made a user. I cannot use ,my link anymore. Has anyone ever experienced this? I have emailed calendly bt no response.Can someone help with this? I am also unable to access chat box

I don’t see a way to get to billing options or plan options when I go into my account.  I had a client tell me my booking link was not working - and that’s how I figured out my plan must have expired.  When I click on Account, these are my options: 

Hallo Community,ich habe im Profil als Sprache Deusch eingestellt. Nach der Intergration erscheint der Kalender in der Planungsseite auf Englisch. Was läuft da schief?Viele GrüßePeter  

Hi, I have 3 physical offices in 2 different cities, the 2 in the same city being very close one to the other.Depending on the date and time people schedule an appointment, I will be receiving them in one or the other location. The dates and times in each office is fixed once and for all. So I want people to select first the city in which they want to consult me, and so I have set 2 recurring events :event city A → in this event I have set the availability to the days I work in this city event city B → what I’d like there is that depending on the date and time the person selects, it tells them afterwards which office it will be happening to.it is not as if they have the choice of selecting a location, once they’ve chosen a date and time, and it feels unnatural to create a third event for the 2d office which is really nearby, and then they would have to navigate between 2 events, and so 2 calendars to look for my availabilityI hope I’m clear in my explanation ! Could you tell me if this

We conduct multiple research studies each week and recruit clients using Calendly. The recruitment completes very fast some times and we turn off the event within a few mins (like in 5-10 mins). The clients that go to the booking page after the event is turned off see a message that says the link is invalid.I would like to show a customized message to clients instead. Is that possible with Calendly?

I’ve got about 6 different meeting types but 4 of them are “secret” so only I can see them and share the link with people. Otherwise, when I give someone my generic calendly link, they can only see and access 2 of my available meetings. It’s great!

Hi Everyone, I’m quite new to Calendly and excited to be setting it up to help facilitate scheduling events with the consultants in my department and our customers.  We have a variety of events, however, and I’m finding that the events are showing up in our calendars (we’re using Outlook, by the way, and are integrating with Calendly) as simply “Customer Name and Consultant Name”.  We have to go into the body of the meeting to see the event name.  Is there a way to customize this to show the Event Name in the Meeting Subject Line?  Even better, I would love to customize this like I can the emails in the Workflows.Thanks so much in advance for any help,Ethan

My favorite capability about Calendly is the single place that allows me to edit & manage the events for my entire team as an admin! Saves me so much time. If you’re an admin, just click on the dropdown pictured below, and you can access & manage your team’s events!  

I am setting up my clinic schedule so that I am in one location for a full day and I move around to different locations.  The problem I’m having is I haven’t found a way to view my complete availability to avoid being booked in one location at 0900 then a different location across town at 1000. Right now I have a different event for each location, and am attempting to manage the multiple different availabilities for each event. However, I can’t view my FULL availability to make sure there isn’t overlap 

In the Admin section, I have cancelled the scheduled appointments in a range of dates.Now in my calendar on the scheduled appointment it shows Deleted. In addition, the trace of the appointment in the scheduled events remains on the Calendly website. Is it possible to permanently delete an appointment from scheduled events? 

How do I create placeholders in my calendar for my event types? It seems to offer this important features only for scheduled events but I need to see it too for my event types so that I don’t risk to book something else on top of it. I want it as a type event so that I can connect it to the workflow I prepared.Thank you,F.

Hello!  I have created 2 different event types, but only one of them will show.   I go to turn it on and it prompts me to upgrade my plan.   Does the free version not allow more than 1 event?thank you 

My company only allows one booking per 30 days for each client.Is there any way to enforce this in Calendly?

I cancelled availability for a specific days, but my students were able to still book on ONE of the days. I had changed availability in both the event and my working hours for the specific dates. Some dates show no availability, but one day still showed students/clients that they had open booking times. I changed availability on all three dates the exact same way on the exact same date/time. I ended up going in as a student/client and booking the 8 open time slots, as I could not figure out why this happened. However,  I can’t do this every time I have a day off, teacher workday, faculty meeting, etc. I need to be able to cancel individual dates.  Please help! Thanks :-) 

My Calendly account is tied to my Google Calendar, but I want it tied to my Outlook calendar instead. When I go into connected Calendars it doesn’t show that I have any calendars connected, but I can see my Calendly availability when logged into my Google Calendar. It also appears that I’m signed in under my Gmail account. I use Microsoft Exchange and I’m having difficulty connecting to my Outlook Calendar. c

Hi,Can I hide or make a read-only the fields Name and Email on the booking page, but still have them prepopulated and included in the event information?