How Do I...?

On the popup window to add a new contact on the Admin side, How to make adding an email address optional but add a phone number field to include new client’s contact info, without having to go to Contacts page to add a phone number? 

MY ADMIN PERSON IS UNABLE TO VIEW MY CALENDAR.  I’m a new account and wondering if there is a super user in the community that could help me with my setup.  I would gladly pay for your time as I am frustrated with myself. I don't think I set things up properly. 

Bonjour,  Dans mon activité, je propose des réunions de nature différente, avec une durée différente.Pour mon exemple particulier, je propose majoritairement des rdv de 45 minutes. Mais j’ai également des réunions plus longues qui sont nécessaires de 90 minutes à faire paraître sur le même planning.Les réunions de 90 minutes sont planifiées, mais impossible de les faire apparaître comme réservables sur mon planning. Seules les réunions de 45 minutes existent. J’ai effectué plusieurs manipulations pour tenter de résoudre cette difficulté, sans succès : modification de la disponibilité en proposant les créneaux de début de ces sessions de 90 minutes pour le type d’évènement concerné, l’incrémentation de l’heure de début passé à 90 minutes, le nombre maximal de réunions par jour. Rien ne fonctionne. Je vous remercie de me faire un retour à ce sujet,Bonne journée ! 

This is my first time visiting this community, and I was happy to see that other users have already started a thread complaining about the terrible new layout.However, it seems the thread was closed and nothing happened.No support? No reply? Really, Calendly team? Is it time to switch to a different scheduling platform?And please, don't ask me, "What don't you like?" You know exactly what users are complaining about. 

How do I delete a person from my organization. It’s only listing me 

help, my linked in set an appointment wont work. how do i talk to support?

In a given month I may be in three different global time zones. Pacific, China, Europe. I understand that I can change my time zone in my availability, but that doesn’t help people who want to book time with me in two weeks when I’m in a different time zone. I’m happy keeping my same working hours on each day...but want them in the time zone I will be in, not the time zone I am in now.  Is there any way of doing this other than choosing a “master time zone” and then manually adjusting the times for each day I will be in another time zone?

Hello,when people try to book a meeting they see this error: Oops, something went wrong.Your meeting request could not be finalized with this host. If you feel you've reached this message in error, please reach out to support with below error code.  Even when I try to preview the booking page here in Calendly and try to schedule a test event I see the same error.Has anyone seen similar problem? Any idea?Will appreciate any help.

Hi everyone,I’m running into an issue where the availability setup on my Calendly booking link doesn’t seem to sync properly with the availability I show on my website. My site displays open booking slots for my restaurant-related content (basically letting visitors choose times for reservations, menu consultations, or blog interviews), but some slots appear available on my website even though Calendly is showing them as already booked.I’ve double-checked the integration steps  my site is pulling the embed code directly from Calendly, and I’ve also tried clearing caches and testing across different browsers. The strange part is that the issue seems intermittent: sometimes the slot availability updates instantly, and other times it lags by several hours, which is creating confusion for users who try to reserve a time that isn’t actually open.Has anyone else experienced this kind of sync or refresh issue with availability between Calendly and a website embed? I’m wondering if I need to a

I just found out that my organization has a group account that I’ve now moved to. But I included the old link in the signature of my emails for the past year. When someone clicks on that link, I want it to show an error message. Or not connect. I don’t want them to look at my calendar and try to find an availability date when there is none. Thank you!

I’ve inquired multiple times over the years about when Calendly is going to incorporate collecting tax on paid events. Since Stripe is already an integration, it’s easy to enable Stripe Tax (https://stripe.com/en-ca/tax) and have appropriate tax rules apply. It’s the least amount of effort required to implement tax rules for events that collect a fee.

I have seen and totally agree with the complaints about the size of the scheduling window pane. Just not pratical.Are there any plans to revert or improve this?I for one am out if not

I just scheduled an event myself and cancelled it as a test. Now that time slot has disappeared and I need to schedule a client for that time. Can someone help me? Does it mean every time someone cancels an event, that time slot isn’t available for the next person? Thank you.

We have a team using round robin bookings. On the scheduler we previously used we were able to search by email and see if a lead had an upcoming meeting already scheduled before reaching out. On Calendly, I can search meetings scheduled with me directly, but need an efficient way for my team and I to check if any of us have been scheduled through round robin. Any suggestions appreciated. If there isn’t a way to do this, we may need to consider returning to our old scheduling tool. 

  I can’t seem to understand why the duration is causing me to not be able to book this event.

I’ve tried a search but didn’t see a solution.  I’ve read the help article suggested by the chat bot, I’ve watched youtube videos on set up.  It looks like on my end Calendly is talking to google, but only one way.A person books via a calendly link I receive the email and that booking shows up in my google calendar.  However, Calendly is allowing people to book times that are taken already.  I’ve attached screenshots to hopefully help.  Setting page:Appointment Booking Landing Page:My Actual work calendar for same day.  Above someone is able to select times ranging from 9am through 10am, however I’ve got entries in google calendar that would result in double bookings and I can’t find a setting to make this a two way communication:I appreciate the help.

Dear Calendly, I am another Calendly user who has been trying to work around the fact that Calendly is not integrated directly with Google My Business. While I understand that I can add Calendly to my Google My Business account, the lack of direct integration means that the very visible BOOK ONLINE BUTTON is unavailable. I understand from reading other posted questions on this subject that Calendly is considering this problem. I would like to have an update on your timeline for Google My Business integration. If such integration is not scheduled in the shortterm future then I, like many others I assume, will be forced to change to another booking App which has Google My Business Integration .For many sole practitioners whose business traffic works quite extensively through Google and their review system, the lack of a direct visibility BOOK ONLINE BUTTON on our My Business profile page is severly detrimental to our practices. I am a wellbeing coach and many of my clients find me throug

Several people have booked time with me this week through my “Personal” event. Since I do not use a calendar that syncs with Calendly, I manually adjust the time the calendar shows for those events not booked by Calendly.Otherwise, I expect Calendly to block those slots that people have reserved thru it to prevent overbooking. This is not the case. For example: on SEP13 a meeting was booked at 10AM EDT for SEP 25. The attached screen cap shows that 10am is still showing as available. This is one of several instances.Obviously this is problematic.

Hi everyone, I have one event, which is a cooperation. And for only that one I want to change the Logo. Is there any possibility? Thanks a lot for your help! Best regards from Jenny

Bonjour,Je narrive pas à connecté calendly à mon google calendar comment puis je procéder? 

I have Calendly synced with google meet. It automatically creates a meeting code when someone books in. Myself & a client join this pre-scheduled meeting. It is only always just me and 1 other person but every time the meeting gives me a count down at 1 hour? Anyone know what could be going wrong? How do I stop this happening?I’ve asked this in the Google Meet help & they say to ask here ...

I have two different types of meetings set up over different days but I can only see one of the meeting types when I select ‘Meetings@. Why is this please? 

Hello everyone,I’m  owner of SR Blinds a website showcasing our custom window coverings (not an e-commerce store). in UK. We’d like visitors to book free in-home measuring appointments via Calendly directly on our site.Specifically, I’m looking for: A simple way to embed the Calendly scheduling widget on a static website. Tips for customizing the booking form to capture room dimensions and customer address. Any code snippets, embed options, or best practices would be really helpful. Thanks!

I have seen the other posts on this but can’t comment to add my voice in too as they have been marked as closed. I just paid an annual payment for Calendly before realising that you can’t add recurring appointments. This is super frustrating and I would not have signed up if I had realised, I see my clients weekly and paid for Standard so they could get reminder texts, but if I schedule them in - they won’t get the text as it only asks for name and email.  This is a huge fault. I will most likely use another software, which sucks as I really enjoy everything else about Calendly.  Can we please get some sort of timeline on this? I see it has been requested for years. 

I’m trying to reschedule an appointment from tonight to tomorrow evening, but my availability won’t update.  I’ve added the additional time to my availability for tomorrow, did the Troubleshoot, cleared my cookies, but the new availability won’t show up when I reschedule.  Any ideas??