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How Do I...?

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  • 3,215 Topics
  • 7,788 Replies
3215 Topics
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KilianCommunity Member
asked in How Do I...?
How can I hide the buffers in my Outlook calendar?

Hey there, is there a way to use the buffer feature (great) but without showing these 30m buffers before and after the meeting in my calendar? 

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David
Community Manager
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JarvusChrisCommunity Member
posted in How Do I...?
Feature request: allow some event types to override focus time

I have several recurring blocks on my Google Calendar for focus time (using Google Calendar’s special “focus time” event type)There are certain types of events though that I’d like to be able to enable to ignore focus time blocks in their availability.  My example use case is that I have large blocks on two days per week for coding. I’m marked as “busy” during these times because I do not want normal meetings getting scheduled either through calendly or google calendar. I want my team members to be able to book pair coding sessions with me during this time through calendly while still respecting any non-focus-time events booked during these times that limit my availability.Such a feature would be useful in many cases where people want to block off focus time for certain types of activities and offer special-purpose booking links related to that activity.It would not be necessary for this feature to be granular at all, it would be sufficient to just have an “ignore focus time” checkbox

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David
Community Manager
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BryonyHumphriesCommunity Member
asked in How Do I...?
Reserving times in diary without someone booking the slot

I am booking lessons for candidates, and I would like to run some group sessions at specific times. While I can set up the group session, it does not reserve a slot in my Outlook diary unless someone books in to take the lesson (which they won’t do until I send out the link at a specific time each week). However, I also run multiple different types of 1:1 sessions, which are open for candidates to book at any time free in my calendar, and until someone books a slot in the group session, candidates see the time where the group slot would be in my diary as free, and they book in their 1:1 sessions over the top of it.Can I set the group sessions to “hold/reserve” a place in my diary, without someone booking in first? Otherwise, my 1:1 candidates book out all the times, and then I cannot run the group sessions I have planned, or I have to manually set dozens of different availability hours in my sessions, which can become incredibly confusing for me to keep track of.

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David
Community Manager
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Gavin37726Community Member
asked in How Do I...?
Drastic Increase in Spam Bookings clogging up calendar

Over the past month, we have seen a massive increase in our Spam bookings with absolutely no documentation on how to prevent this… Is there any way to prevent this? We are aware we can report them but this has NO affect and it has gotten to the point where we are looking at alternatives outside of Calendly as we have just been caught in a loop trying to get ahold of support. The chatbot asks us to login when we are already logged in and then gives us an error when we click the sign in button. I have 20+ clients having issues with this and the only thing I can find is 4 months ago they put in a feature request for recaptcha… Absolutely no update on this, a few days away from telling all my clients to cancel and move to a different platform when we find a better solution. Any suggestions are appreciated!

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David
Community Manager
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AL05757Community Member
asked in How Do I...?
ZIP CODE ISSUE

I am in Bangladesh. So my Zip codes are usually should be 4 Digit.  But while I am going to payment procedure it asking me - 5 digit.. How to sort this out?

151
David
Community Manager
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Yasmine87721Community Member
asked in How Do I...?
Annulation de RDV

Bonjour,Existe t’il un paramétrage de Calendly qui empêche les personnes d’annuler ou modifier eux mêmes leur RDV?Merci

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Alanna58635Community Member
asked in How Do I...?
Individual lead times

Is there a way to set individual lead times in a round robin event for staff?

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David
Community Manager
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Omar55022Community Member
asked in How Do I...?
Organization account capabiltites

For organization account, can users under this organization create their own event-types with respective availability schedule for each event type? or the admin only can do this for them?

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David
Community Manager
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PlateyaCommunity Member
asked in How Do I...?
Need to check Calendly GDPR compliance

HiI am creating my accelerator website in France for French poeple Plateya with EU perso data. Is Calendly (pro version) OK with GDPR rules ?I’ve heard of a solution that had troubles because of Calendly supposed non compliance.Thanks

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David
Community Manager
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ACT SystematicCommunity Member
asked in How Do I...?
How do I connect our Calendly integration to a shared mailbox on Microsoft 365

Hi, I’m trying to connect Calendly to our organisation’s shared inbox.We have a Microsoft 365 subscription and each employee logs in using their own email credentials, then we all have access to a shared mailbox which is used as the “front of house” client facing inbox.Id like to link that inbox to the Calendly integration on our website but when I try to do it, it asks for login credentials for the shared mailbox (which do not exist) and only allows me to login using a personal email. I did find this topic, but need more guidance - How do I Connect a shared inbox calendar (Microsoft Office 365)? | CommunityHow do I go about connecting the integration to our shared mailbox?Thank you.

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David
Community Manager
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kovictorCommunity Member
asked in How Do I...?
Removing myself from an event

I would like to manage the calendars for these 4 events, but I do not want to be scheduled on the meetings. Is there a way to remove myself from being scheduled while still managing the calendars?Does it have something to do with updating the host of the event?

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David
Community Manager
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Caroline26406Community Member
asked in How Do I...?
Cancelled meetings no longer showing up in calendar

When a guest cancelled a meeting, the event used to stay in my calendar but show as cancelled. Now it just vanishes and I can’t see what previously occupied the newly created hole in my diary. Have I changed something without meaning to? How can I get it to show cancelled meetings again?

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David
Community Manager
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Seana86104Community Member
asked in How Do I...?
Training

I would like to connect with someone at Calendly to set up a 30-minute training for my HR team about using Calendly for our needs.  I can be reached at ******  Thanks!

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Erich72382Community Member
asked in How Do I...?
cancellations not being received

I love Calendly and have only one, recurring issue -- people regularly tell me that they’ve let me know via email (presumably by replying to an established meeting booked via Calendly or adjusting it in their calendar platform) that they need to reschedule, cancel, or otherwise update a meeting scheduled via Calendly… and I don’t receive those messages. Does anyone else have this problem?

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David
Community Manager
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Susanne30652Community Member
asked in How Do I...?
Combining HS Forms with calendly booking calendre

we want to embed a calendly meeting calendre (round robin) on our website which blocks privat email domains. We can also use existing Hubspot forms where this functionality works but I do not know how to combine HS form with meeting calendre from calendly.  thanks for advise. Best Susanne

231
David
Community Manager
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Julie32126Community Member
asked in How Do I...?
View multiple calendars at 1 time, on same page

Hi there,  I have several users and I want clients to be able to see all of their calendars at 1 time, on 1 page. With clients able to select without requiring to toggle back and forth between each of my user’s respective calendars. It doesn’t appears that Teams, Collective, or Red Robin has them all on 1 calendar page. I don’t want clients assigned a user, I want them to select one without needing to individually view each calendar separately. Can this be done?

556
David
Community Manager
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Annie10264Community Member
asked in How Do I...?
Calendly Workflows Texts/emails

Hello! I'm using Calendly workflows and my the show rate for my team has gone up 20% since I added these. I am trying to find out how many emails and texts we sent from these workflows. Can we track email/texts sent? Can we track open rates or clicks or any actions the  How to access these stats in Calendly?Appreciate any insights or guidance!Thanks,

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Ryan34865Community Member
posted in How Do I...?
Feature request: Schedule ASAP instead of specific time

Would anyone else find this useful?I would like to offer a client the option that instead of booking a specific day and time, they can select “Contact me ASAP” instead. They would then do the normal flow, answering the questions etc… But they would not have a set day and time. I am aware of workarounds, but all of them involve the client still having to select a day and time first. I have some clients that I think would like to book an ASAP call, and if they still have to select a day and time to do something like that, it will confuse them, they will not understand. So, to be clear, the ability to add a “Call ASAP Please” option instead of picking a day and time.I have checked Calendly alternatives, and as far as I can find, no other scheduler offers this feature either. Would anyone else find it useful, or am I just a weird edge case? :-)

251
David
Community Manager
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Marty70371Community Member
asked in How Do I...?
guest booked meeting on an unavailable time slot

A guest booked a meeting on a time slot that already had been taken (double booked). How can this happen? How do I prevent this from happening again?

297
David
Community Manager
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AquilesCommunity Member
posted in How Do I...?
Blocking Blacklist

I know this has been mentioned before, but I wanted to reiterate that the number one feature that would significantly improve my experience is the ability to create a blacklist for calendar bookings. This feature would allow me to filter out bookings from specific individuals or email addresses, helping me maintain control over my schedule and reduce unwanted meetings. Whether it’s to prevent repeat no-shows, limit unsolicited pitches, or manage internal scheduling boundaries, having this functionality would streamline my workflow and improve productivity. Ideally, this blacklist could be customized with options like blocking specific domains, email addresses, or even recurring meeting patterns. A feature like this would empower users to maintain the flexibility that makes Calendly great while ensuring more control over their time. 

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David
Community Manager
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Nick11205Community Member
asked in How Do I...?
Working hours across timezone bug

I’m in the UK and looking to have a client in Australia meet with me using Calendly.My working hours are upto 2300 UTC to accommodate things like this but my client is unable to book calls past 1230pm… Why do my working hours not translate across timezones when clients are trying to book a meeting?

211
David
Community Manager
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Brite BeautyCommunity Member
asked in How Do I...?
How clients add a credit card to schedule a call us and we won’t charge it unless they no show?

I want to figure out a way for clients to add a credit card to schedule a call with me, and we won’t charge it unless they no-show. These brides are back to scheduling calls and not showing up.

321
David
Community Manager
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AliZCommunity Member
asked in How Do I...?
How to have admin-managed events and allow overrides

Up until a week or so ago, we could do scheduling overrides on admin-managed events.  In other words, a user is booking an event that is admin-managed and assigned to another user and booking on that user’s behalf for an external party.  In the extension booking link you have this option:  Now, in order to allow overrides, I have to enable this option on the admin managed event to allow editing by assignee: But, if I enable this option, here are the consequences:  For my scenario, it completely defeats the purpose of an admin-managed event to enable editing and have no future changes to the managed event flow down to the event assigned to the users.   This is not how this override feature functioned until the last week.  We have been using these same managed event types with no changes to their setup for months and fairly often have had to use the override feature.  Calendly Support looked at this and cannot offer an explanation of why this was changed and also couldn’t offer me an opt

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Anna88064Community Member
asked in How Do I...?
Propose times from mobile

Hi I am still not able to propose times from mobile. Am I missing something? I appreciate the move to sampling of available times when on desktop but I still can't answer the question "when are you available" from my phone. I can only share a link from my phone. Is there a work-around?  I'd still ideally have the blocks of time provided, similar to how a human would e.g. Tuesday 1-5 pm, rather than a sample, for the record. 

233
David
Community Manager
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FUSE48864Community Member
asked in How Do I...?
Want customer to pay for co-working slot when booking via Calendly event.

I have my Stripe account connected and intregated, with the payment option on event settings. However, when someone books, a payment option doesn’t appear for them. I want it so that you cannot book without paying the fee. I’ve attached how the event settings look.  I’m don’t pay for Calendly and use it for free. No sure if that makes a difference. 

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