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2955 Topics
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Alicia36518Community Member
asked in How Do I...?
Populate to Google Calendar from Hello Alma

I use Hello Alma program to schedule therapy clients and Calendly to schedule consulting appointments.  Hello Alma populates onto Google Calendar.  However, Calendly does not block out Alma appointments.  I do not see the busy option when its populated into Google.  I am not making the appointment manually since it appears automatically on my Google Calendar.  Please help.

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David
Community Manager
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Frank68752Community Member
asked in How Do I...?
Cannot open Zoom meeting when Book An Appointment is selected via my LinkedIn profile

Whenever someone use the Book An Appointment button on my LinkedIn profile I see the meeting on my calendar but I cannot open the meeting as the host. Even though the system is using my calendar, my email account, etc. I sit in the “waiting for host” waiting room like everyone else. There is no host. No one can open the Zoom session.

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helen.lueckCommunity Member
asked in How Do I...?
Find Technical Documentation for Salesforce

I’m trying to locate what components are installed into Salesforce when adding the Calendly app is added. My client does not yet have Calendly and they want to know the field mapping. Is that something that is available?

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Sandra44501Community Member
asked in How Do I...?
Minimum scheduling notice for postponed meetings

Hi, when an invitee wants to postpone a meeting and choses a new date and time slot, the set minimum scheduling notice does not work.Any date and time can be chosen. How can I fix that?ThanksSandra.

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David
Community Manager
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Piaristengasse35417Community Member
asked in How Do I...?
How to stay on the free plan after trial period expires?

I have one day left from my trial.The sytem only offers the option for upgrading to payed plans instead. How can I continue using the free plan?I like calendly and would like to continue using it. The free plan would cover my immediate needs and I would not like to  upgrade until I need the extended functionalities.  

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David
Community Manager
David
Community Manager
DavidCommunity Manager
published in Featured Tips + Tricks
Using Group Events for Webinars

Looking to streamline your webinar scheduling?Calendly’s Group Events feature makes it simple to host and manage webinar sessions, whether you're using Zoom, Webex, or another video platform. In this guide, we’ll walk you through how to set up Group Events for your webinars, customize your meeting links, and make the most of your Calendly experience. Who Can Use This?Calendly’s Group Events are available to anyone on any of our paid plans.Have questions on our plans? Feel free to check out our pricing page! Want to learn more about Group Events?You can learn more by going to our help center here: Group Event TypesFirst, you'll need to create a Group Event:Go into your Calendly account Select the blue Create button Select Group Events Here, you can set the name, duration and location of the meeting from this tab: ❗One limitation to point out, you can’t use Zoom Webinar links through the integration at this time. However, you can generate a Webinar link in Zoom, and include it as a custo

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David
Community Manager
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geny.gamacheCommunity Member
asked in How Do I...?
Can't modify any meetings as before. As there been an update of somekind lately?

Can't modify any meetings as before. As there been an update of somekind lately?

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AugustoEstCommunity Member
asked in How Do I...?
Calendar setting does not affect availability

I’ve added two calendars under “Calendar settings”, a Google and Outlook calendars. I’ve set the latter as the “Calendar to add events to”. I’ve double-checked that these are checking the correct calendar under “Select the calendars to check for conflicts”, and that the events in these calendars have me down as “Busy”. That said, when checking my availability in Calendly, the events in these calendars have no effect on my availability (i.e., people see me as free). Booking a meeting via Calendly over an existing event isn’t flagged under Meetings > Upcoming, nor does this Calendly meeting show up on my Outlook calendar. Am I missing something? There seems to be no interaction between my external calendars and Calendly.

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KristinaCommunity Member
asked in How Do I...?
add custom content to follow up emails?

Hi folks -  I’m a librarian running webinars and demonstrations.After each demo, I send the students a follow up email with the meeting recording link and any interesting links that came up during the session.This is different every time, so I can’t use a blanket follow up email - is there a way to set up a workflow such that I can add custom content every time? I can’t seem to figure that out. My current process is to go in and download the attendee email list and send a message via email (bcc everyone) but that seems more tedious than it needs to be. Appreciate any help!  

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David
Community Manager
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Emily42765Community Member
asked in How Do I...?
Tracking number of particpants

Hello,I use the “analytics” feature the track the number of appointments we have. I would also like to track the number of participants we serve. Most of our appointments are one-on-one, but we also have some group options. Is there anyway to track the number of participants for a given time period and not just the number of scheduled “events”?

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David
Community Manager
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The17544Community Member
asked in How Do I...?
Change the Subject of "New Event" Emails to hosts?

I cannot figure out how to change nearly every other email subject in various workflows EXCEPT the “New Event” email that is sent to hosts (us.)I would like it to read: New Event, DATE, Name, Time vs. New Event - Name, Time, Date. It seems like every other email we can edit. I can edit the immediate one that goes out to the recipient, but not the host. Is there a way to do this that I’m missing?

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9GqPZDCommunity Member
posted in How Do I...?
Feature Request/Question - Publicly Visible Buffer Times

I have previously asked for a additional features to make it easier for technicians to schedule events with customers using Calendly. I have asked for time windows, with additional buffer time past the meetings start time. But I think I may have been over complicating the situation, I think publicly facing buffer times could solve the issue of making it clear when an arrival window is necessary.  

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Frank_314159
Frank_314159
asked in How Do I...?
How do I change a Calendly user's email?

I have a user in the organization whose email is changing. How do I fix that in Calendly from the admin center?

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David
Community Manager
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Lars86318Community Member
asked in How Do I...?
Invitation to a webinar at a specific time

I can’t seem to figure out how to do the following… A single webinarI would like to invite a group of people to a webinar. The webinar is on a specific date and time. The link to join the webinar should be sent to all of my clients, each of whom shall be able to book participation in the webinar. A series of webinars.Pretty much the same scenario as above, except that the invitation is to a series of four webinars on four specific days and time.  

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David
Community Manager
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Justin06205Community Member
asked in How Do I...?
How can a client add more participants to a call they are booking?

When a client books a group training session with me, I’d like to give them the option to add multiple participants (e.g., their team members) during the booking process, so that everyone is included in the session and receives the confirmation and calendar invite. Is this possible?

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Jennifer17610Community Member
posted in How Do I...?
Contact Card and Override available times

Is there a way to allow admins only to book meetings using the “contact card” and then the “override available times” option on user calendars? As an admin, I can only utilize the override available time feature on my profile. I would like to be able to use this feature with my users to assist them with “double booking.” I do not want this feature available to our clients when they book meetings, like the free time feature you currently have available. 

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David
Community Manager
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Alec56836Community Member
asked in How Do I...?
Specific dates per group event

Hi, I need to create several group events with separate dates for potery classes. I bought the standard Calendly version. Some classes for adults, some for kids, some longer or shorter. I can't find how to show only specific dates per group event. When clicking on an event, all group events dates show, not only the ones of that specific event.

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Matthew80485Community Member
asked in How Do I...?
Request for Native Two-Way Sync with Zoho Calendar

Hey Calendly team,We've been going back and forth with Zoho support about the two-way sync issue. Right now, there's no way to connect Zoho Calendar to Calendly for full sync, which makes it tough for teams like ours that run everything through Zoho.Any plans to add native support for Zoho Calendar? It would be a game-changer for scheduling and seems like a big gap in your current integrations.Let me know if this is on your radar or how we can help push it forward.Thanks,Matthew Mertens

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David
Community Manager
DavidCommunity Manager
published in Featured Tips + Tricks
Calendly Bi-Directional Sync with Google Calendar

Hey Calendly! Have you ever run into an issue where a Calendar event was changed, but not reflected in Calendly? Causing Workflows and notifications to be sent on the wrong day and displaying the incorrect information?Well, for our users utilizing the Google Calendar connection, this will no longer be a problem! We’re excited to introduce Bi-Directional Sync! So anytime a Calendly event is moved on your Google Calendar, those changes will be reflected in Calendly as well! Bi-directional sync (for time, title, location, invitees, etc.) is one of our most requested features. While we plan to support more fields over time, we’re starting with syncing just the start/end time and date. Now anytime there is a change to the time and date of the Calendly event in your Google Calendar, this will sync over to Calendly - Automatically! So no more having to worry about making manual changes, this can be done through your calendar directly. Whenever there is an update to the date and time in the ex

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David
Community Manager
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COMMUNICATE101Community Member
asked in How Do I...?
calendly on godaddy

I have made my website on GoDaddy. Does anyone know how to add calendly on that. I am not a developer.

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wafflesstephanlCommunity Member
asked in How Do I...?
How to Prevent After-Hours Appointments (e.g., 12am–4am) from Being Scheduled?

Hello,Is there a way to block when folks can schedule an appointment. For example, is there a way or setting to ‘ghost’ or make your availability unviewable during the times of like 12am-4am? Without having to manually toggle events as ‘secret’. Our organization is trying to combat an issue of ‘fake’ appointments being created during these times and ensuring that our employees time is not taken up by appointments made by bots. I would love to hear any possible solutions or practices others have implemented.

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David
Community Manager
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Marion43166Community Member
asked in How Do I...?
Double calendrier (visio / présentiel)

Bonjour,Je souhaiterais mettre en place deux calendriers distincts pour la prise de rendez-vous : l’un pour les consultations en présentiel (à mon cabinet), l’autre pour les consultations en ligne, via Google Meet. Est-il possible d’ajouter une question préalable permettant aux personnes de choisir entre un rendez-vous en présentiel ou en visio, et de les rediriger automatiquement vers le calendrier correspondant en fonction de leur choix ?Je vous remercie par avance pour votre aide et votre retour.Bien cordialement, 

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David
Community Manager
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Gudu20658Community Member
asked in How Do I...?
multiple people booked on same day and time

we only have one schedule calendar for Calendly and yet randomly it will allow more than 1 person to be scheduled for the same time and date.   twice it has allowed 3 different people to be scheduled at the same time slots.  we do not use another calendar both for our own convenience but also for keeping things simple for this app.  most of the time this does not happen but when it does it creates a big mess with clients who expect this to be a very easy process.please provide some guidance. Thanks 

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David
Community Manager
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KazuHagaCommunity Member
asked in How Do I...?
Limit TOTAL number of bookings across multiple events

It seems like there are several threads with related questions but not exactly this one, so my apologies if this has been answered elsewhere.I have multiple events on my calendly (15-min, 30-min and 1-hour meetings), and I would like to limit the TOTAL number of meetings people can book in a day, regardless of the length of the meeting. For example, if I want to limit my meetings to no more than 3 per day, even if those three meetings are 3 15-min meetings, 1 15-min and 2 30-min meetings, or 3 1-hour meetings. Let me know if any one has any thoughts. Thanks so much!

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David
Community Manager
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Stop02827Community Member
asked in How Do I...?
My original topic / question disappeared?

Hi. Less than a week ago, I had been posting that “one” of my two webinars, which I’ll abbreviate as “Webinar 101” just totally went wonky. It suddenly stopped showing for me and any potential registrant. Not only that, it also showed a date that I never even created for Webinar 101! Someone even signed up for that wrong date. I had to remove that person, refund that person, and luckily, that rogue date is not showing anymore. But NOTHING shows for Webinar 101 anymore, not even under Booking, or for me.  It had all been working all of April very smoothly. The other webinar called “Webinar 201” has been fine as far as scheduling with registered customers. From a guy here who had been kindly helping (before my posts here disappeared and I now get “Access denied” ???), he gave me the email to contact Calendly Support. I sent that last Wednesday morning with all the details. But no one responded Wednesday, Thursday, or Friday. Does anyone know why I’ve gotten no response from Support in as

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