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1887 Topics
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ZienOMPCommunity Member
asked in How Do I...?
How to use a local number for texting / sms?

Hi all, Our eyecare practice based in the Netherlands started using Calendly this year and we are very satisfied so far.  However, when using text messages in workflows for confirmation and cancellation of appointments the texts are sent from an intl. number causing trust issues and (hence) them not to being read by our patients.  I do understand that Twilio is used for texting and that it should be possible to use a local number. Would like to have help and suggestions to use a local number for texting.

121
Sean Marlin
Community Manager
15 days ago
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Josh56083Community Member
asked in How Do I...?
Will my availability update when an invitee schedules a meeting with me?

I have 3 collective events with 2 hosts (30-min, 45-min, and 60-min events). All are connected to my personal availability. When someone books a meeting under any one of those events, will my personal availability update?

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Sean Marlin
Community Manager
15 days ago
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Josh56083Community Member
asked in How Do I...?
Can I send a link to multiple Collective events?

My personal booking link will show all events, but when I have events with more than one host (i.e., Collective events), how can I also populate all of them under one booking landing page? In other words, I have 3 Collective events, 30-, 45-, and 60-minutes. I want the invitee to be able to choose one of those.

91
Sean Marlin
Community Manager
15 days ago
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Donna08100Community Member
posted in How Do I...?
Booking Events

HI, I really tried to use Calendly to host a Zoom event here because C allows you to collect payment on the paid plan. I had to call the help desk or submit a ticket because the event was not showing up correctly. The help desk was SO helpful but the same thing happened today - showed no availability. 1.) If this is a calendar tool - we should be able to book events easily. It was way too complicated  AND it doesn’t block off the scheduler/hosters time on the calendar which makes no sense at all to me ( ala ZOOM). If I do book it on my calendar, then it conflicts with the event, which again makes no sense to me. Since it is not easy enough to do singular events - it is also not easy to set up recurring events.  I love the Customer Service and I love how easy it is to create events, but I think creating an event vs an appt needs to be addressed on the roadmap. Just my 2 cents. Donna

61
Sean Marlin
Community Manager
15 days ago
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Umberto30181Community Member
asked in How Do I...?
That time cannot be booked, please choose another time

Hello everyone, I keep getting this message when trying to schedule an appointment through Calendly desktop with contact search: 'That time cannot be booked, please choose another time.' I have already searched the forum but there are no solutions; I have cleared the cache and cookies. I finally thought it was worth using Calendly, but it's not working well. It works through the app, but I need to use it on PC for convenience. solution?

131
Sean Marlin
Community Manager
15 days ago
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CapMichelleCommunity Member
asked in How Do I...?
How to make double bookings time slot?

i have 3 staff can work on same time, how to make the same event but the time slot x 3 bookings.am i syn three google calendar?

181
Sean Marlin
Community Manager
15 days ago
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Tressa28736New Community Member
asked in How Do I...?
Where is my calendar view??

Where did the calendar view feature go to manage availability for all my events? I need ONE place to make changes and block off dates for ALL my events at one time. I have 30+ events, and it seems that with these new changes, I will have to go into EACH event every week and make these changes. This is NOT acceptable. If I am missing something, please let me know. The new availability manager is absolutely NOT intuitive. 

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15 days ago
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Jason77607Community Member
asked in How Do I...?
Calendly not honoring my Google Calendar blockouts

Hello, Calendly n00b here. My company only has myself and my CEO on our account so far.  Yesterday, my CEO sent an email with a Calendly scheduling link to me and 3 external recipients.  I clicked on the Calendly scheduling link, and was presented with a list of times that clearly overlapped with existing meetings on my sync’ed Google calendar.  What is going on here? Isn’t this the “you had one job” that Calendly is supposed to handle? Shouldn’t calendly read my sync’ed Google calendar and not present me with times that overlap with existing meetings? Isn’t this the whole purpose of Calendly?  Thanks in advance!

245
jillian
Community Manager
16 days ago
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Jeffrey50470Community Member
asked in How Do I...?
Feeding "busy" blocks to my primary work calendar

I do not want my primary work calendar to have access to my other calendars...even to subscribe to iCal feeds that only share busy times (for fear that an admin on our work platform could identify a personal email address associated with an iCal feed)I What I would like to have happen is for Calendly to check my other calendars and place "busy" slots onto my work (primary) calendar. Is this possible?

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J
16 days ago
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Rafael66832Community Member
asked in How Do I...?
Consultacy of 5 hours, but just offering slots of 1 hour.

Hi, I would like to offer consultancy services to my customers, and I would like to create a package of 5 hours, but just offering slots of 1 hour. They idea is they can select one hour, 5 different days. Does it make sense? Thanks, Rafa

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A
16 days ago
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GivingCalendarCommunity Member
asked in How Do I...?
Changing a Calendly label - ‘Add Guest’

Is it possible to change the label description ‘Add Guest’ to something else? 

51
jillian
Community Manager
16 days ago
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GFI28224Community Member
asked in How Do I...?
Multiple Calendly Events & Zapier

How do we create multiple zaps in Zapier with multiple events in Calendly? I am only able to retrieve one set of data from one Calendly event in Zapier… What is the work around to make this work?Calendly Event 1 > Zapier Zap 1 > Google Sheet 1 Calendly Event 2 > Zapier Zap 2 > Google Sheet 2 Calendly Event 3 > Zapier Zap 3 > Google Sheet 3

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jillian
Community Manager
16 days ago
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Steve18574Community Member
asked in How Do I...?
Does "maybe" replies preclude a booking at that time?

I’m the CEO of a start-up, and have no end to internal meetings I could attend.  However, my priority is to book meetings with potential clients and potential investors.  If I reply “maybe” to my internal meetings, will that show up as available for meetings in my Calendly?If not, is there an alternative to being able to track those internal meetings, while still appearing available to external engagements?

31
Sean Marlin
Community Manager
17 days ago
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LaryssaCommunity Member
asked in How Do I...?
Stop booking process

Is there a way to stop the client from booking a meeting for a given radial button option and give them a reason why? For example Are you looking for hourly consulting?If they mark “yes” then they get a message saying “we are no longer offering hourly consulting” and they can’t proceed through the booking process.If they mark “no” then they can continue booking process.

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Sean Marlin
Community Manager
17 days ago
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Employee
TeeRoadEmployee
asked in How Do I...?
Can I search a clients name in my account to see when I had a meeting with them?

I want to know how many times I’ve met with a specific client. Can I search this information somewhere?

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20 days ago
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Matthew02171Community Member
asked in How Do I...?
Maximum Number of Bookings Per Host (Round Robin)

Hi,I have seen this raised previously.  Please could a feature be added to allow a max number of bookings per person, per day, in a round robin.  I understand the the maximise and equal distribution features, but they aren’t able to account for if only one person is available on that day and for example they then received every single booking.  The max events per day is also difficult to gauge as currently we have upwards of 30 people on our round robin, so the max events per day fluctuates dramatically across the month / year.  It would be greatly appreciated if this function could be looked at being added.  Many Thanks

341
Sean Marlin
Community Manager
20 days ago
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Megan08531Community Member
asked in How Do I...?
Does Calendly tell Stripe to save card details?

Hello. I’ve seen several conversations here on charging clients later and I understand Calendly cannot do that. My question is when the info is sent to Stripe, is Stripe directed to save the client’s card details? If yes, then I can manually go to Stripe later and charge an additional fee per my terms. Here’s my scenario. Clients book an inspection with me and understand that I will give them two options to move forward after the inspection. However, if they choose neither, I charge a fee for the initial inspection. I’m fine with charging them say $1 when they book (since Calendly has to charge something right away to collect card details). But what I want to know is if Calendly will direct Stripe to save the card details. If yes, then when a client doesn’t pick an option to move forward, I can go to Stripe and manually charge them the remaining fee. If no, then I did an inspection for only $1 and may has to fight with the client to get them to pay the rest of the fee. I would like to

111
Sean Marlin
Community Manager
20 days ago
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Hopeful44171New Community Member
asked in How Do I...?
My redirect link is flagged as suspicious - how to fix this?

Hi everyone,I'm having trouble setting up a redirect to a thank you page after someone books a meeting on my Calendly. I want to redirect them to a page on my website with next steps, but I'm getting a "suspicious link" warning.Here's what I've tried:Option 1: Redirect to a subdomain  Option 2: Redirect to my main domain Both options result in the same error (see attached screenshot).I've checked my Calendly redirect settings, and the URL is correct. I've also verified my SSL certificate, and it seems to be fine. Could this be an issue with my DNS records or something else entirely?Any help would be greatly appreciated!Thanks, 

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20 days ago
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Employee
kaylieEmployee
asked in How Do I...?
How can I have different time zones since I travel?

How can I have different time zones since I travel?

110911
M
20 days ago
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Artem40540Community Member
posted in How Do I...?
Thank you Calendly

Dear Calendly, I appreciate how you’ve finally made the calendar option to be tracking per the user's location. This has helped me so much as I travel a lot and have the same schedule and it automatically updates to each country I visit whilst my schedule stays the same! This has been an amazing update and I wholeheartedly am thankful to the calendly team.SincerelyArtem

151
jillian
Community Manager
20 days ago
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HembaCommunity Member
asked in How Do I...?
Delete one slot in a 1:1 Meeting

I have set up a One-off meeting (“Einmaliges Meeting” in German) and sent it to the person I want to schedule time with. She hasn’t selected a time yet.Now I need to delete one slot in this proposal, not all of them. Can I do this without deleting all proposed times?Best,Heike

121
jillian
Community Manager
20 days ago
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Anthony85873Community Member
asked in How Do I...?
How can I see the difference between a middle name and a double surname? The name information becomes combined when I receive the confirmation.

I use a form with “First Name” and “Last name” but the confirmation returns those names without any separator, so I cannot see exactly what was entered. For Example:  [Peter Anderson] [Jones] returns the same as [Peter] [Anderson Jones]. Is there any way to include a separator on the confirmation?

122
A
21 days ago
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Talisman83043Community Member
posted in How Do I...?
Can't Schedule Specific Time and Date

Hey Calendly Community! What are your best practices for scheduling webinars with Calendly? I’d love to hear any pro tips and lessons learned 😄 (In case you haven’t tried it yet, you can set up a Group event type to allow multiple invitees to sign up for a single event + integrate with Zoom, Google Meet, Microsoft Teams, GoTo Meeting, and Webex!)  So if my location is Facebook, LinkedIn and YouTube I can’t schedule a specific time and date? I have followed your video - thank you. But cannot get this to work for the date and time i have already scheduled.Thank youBarbara

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jillian
Community Manager
21 days ago
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Great82262Community Member
asked in How Do I...?
Scheduling with not time

Hello, Is there a way to create scheduling a day  without scheduling a time? I hope this question makes sense. 

172
G
21 days ago
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Chelsea74713New Community Member
asked in How Do I...?
No times available

I’ve read through all of the troubleshooting and I still can not get my event to show my availability. It can only be booked within a specific time range, and I changed how far ahead it can be booked to 90 days out. The date ranges from 11/14-11/17 which is less than a month away. I’ve also reconnected my calendars as well and changed the time increments. What’s the problem?

325
Sean Marlin
Community Manager
21 days ago
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